Coronavirus: Grand Princess passengers confined to cabins

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Passengers on a Princess Cruises ship off the coast of California have been confined to their cabins following the death of a guest from coronavirus after a previous cruise.

Health tests were carried out yesterday on 45 passengers and crew on board Grand Princess with the results due today (Friday).

The US Coast Guard delivered sampling kits to the ship by helicopter.

Around 140 Britons are reported to be on the ship.

A spokesperson for the line said: “Princess Cruises can confirm there are 3,533 people currently onboard Grand Princess, including 2,422 guests and 1,111 teammates. In total, they represent 54 nationalities.

“Following guidelines received today from the US Centers of Disease Control, all guests have been asked to stay in their staterooms while test results are pending.

“Guests are receiving meal deliveries in their staterooms by room service, and additional television and movie options have been added to in-room programming.

“Guests have also been provided complimentary internet service to stay in contact with their family and loved ones, and the ship’s internet bandwidth has been increased.

“Immediate family members of guests onboard Grand Princess may call the appropriate number in their region to speak with family assistance representatives: US and Canada: +1 888-358-8055, International: +1 872-201-6779.”

The company stressed that there are no confirmed cases of coronavirus on board.

The line’s Diamond Princess was quarantined in Japan in early February for 27 days. Six of its passengers – including the first Briton – died after contracting the virus.

Meanwhile, Princess Cruises is changing its cancellation policy on a temporary basis for departures up to May 31.

The revised policy is being introduced “to assist passengers in making decisions regarding their cruise holidays during the evolving worldwide coronavirus situation”.

The details vary by departure date:

April 3 or earlier: Cancel up to 72 hours before sailing to receive a future cruise credit (FCC) for 100% of cancellation fees.

April 4-May 31: Cancel by March 31, 2020, and receive an FCC for 100% of cancellation fees.

Meanwhile, for cruises from June 1–June 30, the final payment moves to 60 days prior to sailing from 90 days.

Passengers that choose to keep their booking for departures between March 9 and May 31 will receive the following complimentary onboard spending money:

$100 per cabin for 3-day and 4-day cruises

$150 per cabin for 5-day cruises

$200 per cabin for 6-day and longer cruise

Coronavirus outbreak ‘biggest tourism challenge since 1991 Gulf War’

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The coronavirus crisis means tourism into Europe faces its biggest challenge since the 1991 Gulf War, a trade association has warned.

The threat posed by the virus and the “inherently irrational” fear generated by the threat has been highlighted as the two main problems by the European Tourism Association (ETOA).

Chief executive Tom Jenkins said: “The new coronavirus outbreak is posing extraordinary difficulties for the European Inbound travel industry.

“Inbound European tourism is facing its toughest challenge since the 1991 Gulf War.

“There are two principal problems: the threat posed by the virus, and the fear generated by this threat.

“The first is comprehendible: strains of ‘flu are regular occurrences, though not with this level of celebrity status. The news from China that the epidemic is plateauing is heartening, as are the statistics on the severity of its impact on individuals.

“The second is the major problem as it is inherently irrational. Local governments spray antiseptic over buildings. Facemasks are used as a prophylactic against disease rather than a block to spreading it.

“You cannot reason with such irrationality. All you can do is file it alongside the cholera bonfires of the nineteenth century, rubbing yourself with a dead pigeon to cure the plague or striking an offending body part with a bible to cure syphilis.”

He added: “At best this is harmlessly weird behaviour, but it becomes genuinely alarming when confidence is eroded.

“A balance has to be struck between containing what is becoming a pandemic and the damage such containment measures cause.

“The danger lies when governments act because they feel they need to pander to fear. This fans the problem that it ostensibly seeks to extinguish, as they struggle to control what they cannot influence.

“Public panic is a natural reaction to authorities addressing what they assert is a crisis with floundering impotence.  What is served by a country stopping outbound trips, but allowing inbound visitors?”

ETOA expects coronavirus will continue to spread within the next three weeks, and then gradually “fizzle out” over the following six weeks.

“Influenza outbreaks are seasonal and dissipate with the spring. It is likely that the pandemic of fear will run for the same period,” Jenkins said.

“The third, which is the wider economic impact is harder to establish, but we have to assume that the impact of a shut down in the Chinese manufacturing sector, combined with a crisis of confidence in the service sector, will depress demand.

“How far this occurs is contingent on how governments handle the crisis. If the coronavirus scare triggers a recession, then the figures projected will have to be downgraded.

“It ought to be remembered that influenza outbreaks are seasonal: they tend to dissipate with the spring in the northern hemisphere. But it is likely that the pandemic of fear will run for the same period.”

ETOA operators will continue to run tours, unless “explicitly ordered otherwise,” Jenkins stressed.

“People from a non-affected area visiting another non-affected area pose no threat.

“As an association, we are running all scheduled events and attending all forthcoming events.

“Tourism is a vital component in the economy and a bell-weather for confidence in the service sector. Where it can continue, it must.

“We have every intention of running our China European Marketplace (CEM) in Shanghai on May 12 – this is where European suppliers meet Chinese buyers.

“China is a vital and growing market who now needs – it deserves – cultivation and support. The recovery will come, and we need to lay the groundwork now.”

Princess Issues RFP to Clean and Sanitize Diamond Princess

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Princess Cruises announced today a global search for a service provider with advanced, scientifically proven cleaning and disinfection capabilities to perform work onboard the Diamond Princess.

The work will begin after the guests and crew have disembarked, following the quarantine of the ship in Yokohama.

Princess is seeking proposals and estimates from the most technologically advanced service providers in this business, the company said.

The company is in action to manage an extensive out of service cleaning, disinfection and refurbishment period. The exact location of the project will be announced soon.

“Our focus continues to be on the safety and well-being of our guests and crew. We are seeking to identify the best resources to partner with to clean and disinfect the ship from bow to stern,” said Jan Swartz, Princess Cruises president. “To accomplish this critically important undertaking, Princess will engage a vendor that has experience in significant cleaning and disinfection projects and experience in the use of the disinfectant agent Virox®, which is well-known to be an effective disinfectant. The expert use of personal protective equipment is also a requirement for the chosen service provider.”

The company has detailed the areas and requirements for cleaning and disinfecting which include, but are not limited to, the following locations and all surfaces:

• Staterooms: the removal and proper disposal of all towels (bath, face, hand), bed linens, mattress pads, pillows, duvets, shower curtains, and mattresses
• Carpets, draperies, and other soft furnishings
• All corridors and handrails
• Housekeeping storage and service areas
• Galleys, pantries, dishes, service ware
• Restaurant and food and beverage areas
• Entertainment areas
• Public venues (retail shops, spa, salon, fitness centre, etc.)
• Technical and machine spaces
• All crew living areas
• All deck areas and handrails
• Medical Center
• Air handling units and ventilation: Cleaning and disinfecting of air handling units including ducts, fan rooms, coils and systems will be developed by Princess’ Technical Services separately using specialist cleaning contractors.
• All marine, hotel and operations equipment
• Any other areas required after an appropriate assessment

Companies who wish to submit a proposal should be prepared to comply with detailed standards set forth by experts in health protocols and administration such as the Japanese Ministry of Health, the U.S. Center for Disease Control and the World Health Organization, in addition to the operational standards established by Princess Cruises.