Royal Caribbean’s Radiance to Resume Service

The Radiance of the Seas is set to return to revenue service on Sept. 15, Royal Caribbean International confirmed.

“Our Marine technical team has given us green light and we’re thrilled to announce that the Radiance of the Seas will be returning to service,” the company said in a statement sent to booked guests.

“With repairs wrapping up and sea trial preparations underway, we’re now able to confirm our ability to sail as intended,” Royal Caribbean added.

The company also explained that the Radiance’s technical issue was contained to the propulsion system, impacting only the ship’s speed and ability to make it to ports on time.

“In response to some comments seen and heard, seaworthiness was never in question,” the statement continued.

“Thank you for your patience and continued understanding as we worked to resolve this issue. Whether you are celebrating a special occasion or looking to explore, relax and recharge – we have no doubt your time with us will be nothing short of amazing,” Royal Caribbean concluded.

Concluding its summer program in Alaska, the Radiance of the Seas continues to offer seven-night cruises in the region through late September.

Sailing from Seward and Vancouver, the itineraries feature visits to several destinations, such as Skagway, Juneau, Ketchikan, Haines, Icy Strait Point and Sitka.

The Sep. 15 sailing, for instance, sails from Seward to Vancouver and features six ports of call in Alaska and Canada.

Following a repositioning cruise via the Panama Canal, the Radiance of the Seas is set to launch a winter season in the Caribbean in October.

Based out of Tampa, the 2,000-guest ship is scheduled to offer a series of four- to seven-night cruises to Mexico, Honduras and the Bahamas that extend through early April 2024.

Royal Caribbean Cancels Cruises Onboard Radiance of the Seas

Royal Caribbean International is cancelling a second sailing onboard the Radiance of the Seas.

Facing propulsion problems, the 2001-built vessel remained docked in Seward since Sep. 1 and is no longer going to sail as scheduled on Sep. 8.

“As you may know, Radiance of the Seas’ propulsion system experienced a technical issue. Our crew started working on restoring the system immediately and we deployed the best experts,” Royal Caribbean said in a statement sent to booked guests.

“Despite our efforts, we were unable to complete the needed repairs to make it in time to Vancouver. As a result, we’ll be cancelling our Radiance of the Seas September 8th, 2023 sailing,” the company added.

Spending the summer in Alaska, the 2,000-guest vessel was scheduled to offer a seven-night cruise on that date.

Sailing from Vancouver to Seward, the open-jaw itinerary included visits to Juneau, Sitka, Skagway and Icy Strait Point, in addition to scenic cruising at the Hubbard Glacier.

“We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news,” Royal Caribbean said.

Affected passengers will receive a full refund of the fare paid for the cruise, in addition to a 100 per cent Future Cruise Credit (FCC) to be used towards a future sailing departing within one year.

The reimbursement will be processed within 14 business days, Royal Caribbean said and will include taxes and fees, pre-paid packages and gratuities, amenities, shore excursions and any flights purchased through the company.

Royal Caribbean will also reimburse guests for non-refundable pre-purchased travel fees incurred, including flight, hotel, train ticket or rental car. The company is set to cover up to $250 per guest for domestic changes or up to $500 per guest for international changes.

Citing propulsion problems, Royal Caribbean had already cancelled the Sep. 1 sailing onboard the Radiance of the Seas.

Review: Norwegian Spirit

Norwegian Spirit features an outdoor beer garden and lounge.
Credit: 2023 Norwegian Cruise Line

Cruisers onboard Norwegian Cruise Line’s (NCL) smallest ship will delight in both Norwegian Spirit’s mega refit and its Alaska itineraries.

Sailing between Vancouver, British Columbia, and Seward, Alaska, seven-night cruises offer several less-travelled stops with intriguing excursions. Docked at Icy Strait Point on day three, I jumped at the chance to spot humpback whales, otters and porpoises in one of Southeast Alaska’s liveliest marine playgrounds. Hours earlier, I found myself soaring above the treetops, strapped into a seat on one of the world’s largest ziplines. On the last full day in Valdez, Alaska, a small boat excursion navigated through the floes to Columbia Glacier, a massive icefield renowned for its rapid retreat.

In between, the ship called at the popular ports of Juneau and Skagway, and then cruised to Hubbard Glacier. Disembarkation in Seward offered one final adventure, a scenic five-hour train journey to Anchorage where cruisers headed for Denali and beyond, or flights home.

Renovated Spaces and Amenities

Time onboard Norwegian Spirit added to the excitement in unexpected ways. Carrying 2,032 passengers, the ship was built in 1998 for Star Cruises’ Asia market. Ship age, however, is relative, as the decor, furnishings and public spaces are new again following a 2020 bow-to-stern refurbishment priced at more than $100 million.

In contrast to NCL’s colourful, family-oriented mega-ships, the refit intentionally caters to upscale adult cruisers. The ship’s Mandara Spa is double its original size and now offers an extra-fee Thermal Suite sporting heated tile loungers, a coed sauna and a steam room. Plus, the adults-only Spice H2O pool and hot tub retreat on Deck 10 is a quiet spot at the base of the terraced aft decks. And traditionalists will love the wraparound promenade deck and the Spinnaker Observation Lounge for whale and glacier viewing.

The Spinnaker Lounge offers great views.

Credit: 2023 Norwegian Cruise Line

Staterooms have been redone with minimalist decor and muted colours. Most welcome is the bathroom shower with its glass (not plastic curtain) door.

For those who appreciate a variety of dining options, the revamped Norwegian Spirit offers 14 venues. Le Bistro features tempting French classics. Onda by Scarpetta serves Italian. Cagney’s is primarily a steakhouse, though I loved the cedar-plank steelhead trout. Teppanyaki’s enlarged footprint is set in the three-part Asian venue that includes the Sushi Bar and complimentary dinner at Silk. A variety of dining packages are offered for the a la carte or set-charge hot spots.

The ship’s Atrium provides a comfortable place to relax. Credit: 2023 Norwegian Cruise LineFor included dining beyond Silk, clients can check out the Garden Cafe buffet or The Local’s fast-food menus. Of the two main dining rooms, the remodelled, aft-facing Windows is classier, featuring views on three sides. Smaller, dinner-only Taste stretches from port to starboard, midship.