Rowdy passenger removed from Rhapsody of the Seas

Rowdy passenger removed from Rhapsody of the Seas

Royal Caribbean has been forced to remove a passenger from one of its vessels, following a bout of rowdy behaviour.

According to reports, the guest was removed from the Rhapsody of the Seas after throwing items overboard and other similar activities.

Cruise Critic reports that the unnamed 29-year-old passenger from Australia had also tried to throw a chair overboard into the south Pacific, but was unsuccessful in the attempt.

“Because this guest violated our Guest Conduct Policy, a decision was made to disembark him the following day in Noumea, New Caledonia, the next port of call,” said Cynthia Martinez, director of global corporate communications at Royal Caribbean, to the news provider.

If passengers are removed from a voyage for violating Royal Caribbean’s terms of conduct, they will be responsible for paying for their own transport home.

Rhapsody of the Seas is currently touring the South Pacific. The vessel is set to spend the summer months touring the waters around Alaska, before heading back to the South Pacific for the winter season.

Down Under overview: Cruise growing by leaps and bounds

Down Under overview: Cruise growing by leaps and bounds

By Donna Tunney
InsightThe cruise industry in Sydney is in an extraordinary growth phase, and it doesn’t look like it will slow down, according to Chris White, chairman of Cruise Down Under, the cruise marketing organization representing the Pacific region’s national and state tourism agencies, regional ports, shipping agents and cruise operators.

In his recent year-end report, White said there were 214 ship visits to Sydney in 2011, up from 150 in 2010; that represents a 43% increase.

For the 2012-13 season, 264 ship visits have already been booked.
Sydney’s harbor is the only one in Australia with two dedicated cruise passenger terminals, he noted.

This winter, several ships will make their maiden visits to Sydney, including Costa Cruises’ Costa Deliziosa, Royal Caribbean’s Radiance of the Seas, Celebrity Cruises’ Celebrity Century, Holland America Line’s Zaandam and Princess Cruises’ Sea Princess.

February will be the high point of the cruise season, said White, with a new record of 33 ship visits, up from 27 for February 2011. Cunard’s Queen Elizabeth is one of the ships that will call at Sydney next month.

The Sydney Ports Corp., which develops and maintains the city’s facilities, is taking steps to improve the services and infrastructure necessary to sustain the city’s growth in cruise shipping. It is, among other initiatives, planning a significant upgrade at Sydney harbor’s Overseas Passenger Terminal at Circular Quay during the next couple of years, said White. And it will begin work soon on a $57 million terminal at White Bay, which is part of Sydney harbor where a temporary dock has been operating.

Meanwhile, said White, other developments are springing up in the Pacific region. The Papua New Guinea Tourism Promotion Authority, for example, has set its sights on luring more cruise ships by 2013. About 100 ships called in Papua New Guinea in 2010. Numbers for 2011 were not yet available.

“Papua New Guinea, the world’s truly last frontier, is waiting, beckoning to be explored and experienced. Every step in this uniquely diverse country of 800 different languages, tribes and peoples is an experience on its own,” said White.

A cruise port and terminal is located at Port Moresby, on the Gulf of Papua. Tourism officials are working to raise awareness of the destination with additional marketing projects and by attending major trade shows, such as Cruise Shipping Asia.

On the shore excursion front, Cruise Down Under recently announced a new product that might be an eye-opener to cruise passengers who visit Tasmania.

It’s a guided tour of the Coal Mines Historic Site, a former convict site, near Port Arthur.

“Located in a now peaceful bush landscape about 30 minutes’ drive from Port Arthur, the Coal Mines is a little known element of the great experiment in crime and punishment on which the Australian nation was founded,” said White.

Participants will explore the ruins of houses, barracks, offices and the underground cells of those who once lived and worked at the Coal Mines, a place where the “worst of the worst” convicts were sent for punishment.

No tipping?! Carnival goes down under!

No tipping?! Carnival goes down under!

Carnival Spirit will be starting its first season in Australia next year. And we’ve been led to believe there’ll be a few changes afoot to fall in with Aussie expectations! 

According to Carnival, Australian cruisers aren’t keen on tipping, or American bacon but they do insist on good coffee.

These are just some of the “discoveries” Carnival has made during their investigation into how Australians like to cruise.

So, in a bid to get them coming back for more, the world’s largest cruise line will “Aussify” Carnival Spirit – ahead of its cruises departing from Sydney next October.

The six-week “Aussification” will see the American essence of the ship stripped away to make way for Australian features:

“We’re going to install a Hills hoist and make a truly Australian back yard on the deck,” Spirit cruise director, Stu Dunn, joked at a Carnival C
ruise Lines event in Sydney.

But while Dunn was joking about the iconic Australian clothesline, he’s serious about the vessel’s need for a barbecue.

“We will be installing a barbecue. We have to have a barbecue to cook some snags,” he said.

Spirit’s “soft” changes will include banning tipping, improving the quality of coffee, changing the menus to include more lamb, fresh fruit, vegetables and “Aussie” bacon instead of American bacon and altering the names of activities – “ping pong will become table tennis,” Carnival director Jennifer Vandekreeke said in Sydney.

The number one complaint Carnival gets from Australians travelling on their vessels concerns compulsory tipping, Vandekreeke said.

“Tipping is not part of the culture for Australians and we respect that, so on Spirit there will be no tipping on board,” she said.

Australians also demand quality coffee, Vandekreeke said.

“American coffee is awful – the second most complaints we get from Australians are about the coffee.”

Spirit’s coffee machines will be replaced ahead of its Australian cruises and staff will be trained by an Australian barista.

“The search is currently on to find Australia’s best barista,” she said.

“We will be serving flat whites just the way the Aussies like them.”

Other changes to food and beverage include the way beer is served.

“Americans like to drink beer out of bottles, while Australians enjoy tap beer, so new draft beer taps will also be fitted.”

“Hard” changes involve installing Australian poker machines and ATMs, adapting the laundry machines to take Australian coins and increasing the number of interconnecting rooms.

“Australians have larger families than Americans,” Vandekreeke said.

“We will be cutting doors into rooms and increasing the number of interconnecting rooms – there will be 86 interconnecting cabins families with up to four children so they can stay close without compromising on space.”

Australians also like to exercise more than Americans, she said, so the gym will be expanded.

The “vibe and atmosphere” will also be “Aussified”.

Sydney resident Dunn, who has been a cruise director with Carnival for over eight years, will be on the Spirit to ensure that Australians have a tailor-made entertainment program.

“When I heard we would be bringing Spirit to Sydney it was the happiest day of my life,” Dunn said.

“We’ll make sure we have white bread for the barbecue and plenty of tomato sauce,” he joked.