2021 cruise bookings a bright spot for travel sellers, lines

Lindblad Expeditions’ National Geographic Endurance. “There’s not a mass exodus by any stretch of the imagination,” said CEO Sven Lindblad.
Lindblad Expeditions’ National Geographic Endurance. “There’s not a mass exodus by any stretch of the imagination,” said CEO Sven Lindblad.

The strength of 2021 cruise bookings have been widely discussed by both Wall Street and the consumer media as a barometer of the industry’s ability to bounce back.

Several industry executives and large travel sellers have suggested that those future bookings are evidence of a level of strength and resiliency.

The media’s coverage of ships with Covid-19 outbreaks has left cruising arguably the hardest hit of any travel product. It was the first industry to shut down completely, and its resumption will depend on the easing of regulatory and port restrictions. Strength or weakness in future cruise bookings might be the best way to gauge how deep a hit cruise has taken and how quickly it can recover.

Even if a large percentage of 2021 cruise bookings are future cruise credit (FCC) redemptions, the fact that they are being chosen over a refund indicates “resilience in a desire to book a cruise,” said UBS analyst Robin Farley.

Citing data from what she called one of the largest cruise sellers, Farley said in a note to investors this month that “booking volume in the last 30 days for 2021 is actually up 9% versus the same time last year.”

Farley’s source reported that 76% of those who cancelled their cruises this year are taking the option for an FCC.

Some of the largest cruise sellers, including Cruise Planners and Cruise.com, also reported positive 2021 booking trends.

Cruise Planners CEO Michelle Fee said the company is “experiencing a strong 2021,” with many FCC bookings but also clients who are pushing summer and fall bookings ahead and brand new bookings.

“A large volume is not necessarily FCCs,” she said.

Anthony Hamawy, President of Cruise.com, said the company is seeing what he describes as a continuation of strength in 2021 bookings that started at the beginning of this year and has been boosted by clients using FCCs mostly in 2021.

Several cruise line executives said they are also seeing some 2021 strength.

“I can assure you we are also getting new bookings from customers who are not necessarily using an FCC,” said Carnival Cruise Line’s senior vice president of global sales and trade marketing Adolfo Perez.

Carnival CEO Arnold Donald tops list of global minority business ...

Carnival Corp. CEO Arnold Donald said during an interview on CNBC’s “Closing Bell” on April 14 that 2021 bookings were “strong.”

“People are booking,” Donald said during a subsequent media call. “They’re booking for ’21, in ’20 — people are booking this summer still. So there is demand.”

Sven Lindblad, CEO of Lindblad Expeditions, said that clients are holding onto their bookings.

“A lot of people who were not able to travel now are simply rebooking for next year,” Lindblad said. “Not all, obviously, and some are saying, ‘We want to rethink it.’ But we certainly aren’t getting a lot of cancellations beyond the summer and into 2021. The new activity is not as robust as it would be normally; we all lost the Wave season, but there’s not a mass exodus by any stretch of the imagination.”

Lindblad said that even bookings on trips in the “relative near term” are holding up.

“We’re getting some cancellations, but it’s amazing how few compared to what it could be,” he said.

Viking said in a statement that as of mid-April, its 2021 bookings are 20% ahead of 2020 bookings at the same point in time: “As a result, we have also opened additional inventory on our 2022 river and ocean itineraries. Our new Mississippi River cruises, which launched less than a month ago are selling well for the inaugural 2022 season, and there are several sailing dates that are already sold out. These bookings are driven largely by the hard work of our travel partners, and it is a testament to the resilience of our industry.”

The stock market hit a factor for cruisers

Mark Conroy, Silversea Cruises’ managing director of the Americas, said it’s been a “mixed bag.”

Members of the line’s loyalty program and past passengers “are taking the FCC”; some who already had 2021 cruises booked are even pushing them into 2022.

Clients who are newer to cruising “have been more nervous, and they’re the ones that have cancelled and want the refund because they don’t know the company very well and they’re not sure they want to travel again,” he said. “That will wear off over time.”

As of now, he said, many remaining 2020 cruises are well booked.

“The good news is before all this happened, 2020 looked like it was probably going to be the best year in our history,” he said. “We still have our third- and fourth-quarter cruises that are booked well enough that we’d want to operate them if we’re allowed to.”

Conroy said that at the luxury level, clients are concerned about their stock portfolios, which might have suffered significantly during the crisis.

Deborah Deming of Frosch Classic Cruise & Travel in Woodland Hills, Calif., said that is a major concern with her upscale clientele.

“If you’re 60 to 75 years old and $40,000 in the game with [a luxury line] and someone says you can have your money back, and you just saw your portfolio go down by $200,000, you want that money,” she said.

Another factor, Deming said, is clients’ concern about the cruise lines’ viability and whether it’s wise to leave such large amounts of money with them, something Conroy is also aware of. “That’s why it’s important that people know we’re part of [Royal Caribbean Cruises Ltd.],” he said.

Tom Baker, president of CruiseCenter, said that many clients moving cruises into 2021 are doing so with suppliers that aren’t offering a refund, so it’s a “forced move.”

“The biggest piece that is moving over now is the river cruise market, more than anything else because they are not offering refunds,” he said. “[Clients] don’t have a choice.”

Among clients who do, he said, about half have picked departures for the following year, and some are waiting to see what happens. Indicating some 2021 strength, Baker said he’s had to tell clients to book certain itineraries now.

“If you don’t pick something and you’re late to the game, you might miss out,” he said, citing Viking as one of the companies that seem to be very well booked next year, in part because they are only offering refunds on cruises that are cancelled. For future dates, if the client doesn’t want to go, they have to move the money to the following year.

Baker said that no matter what, he puts his clients first, even it means telling them not to use an FCC.

“I’m not going to talk anyone into taking a trip,” he said. “If they want to cancel and a vendor is willing to give the money back, take the money. There will be tomorrow and there will be beautiful trips to plan once we’re past this. And I will be here to help them.”

Royal Caribbean Works Financing Options on 5 Ships for $250 Million

Quantum of the Seas

Royal Caribbean Cruises announced it had made changes to the export-credit backed loan facility incurred to finance Quantum of the Seas in order to incorporate the benefits of a 12-month debt holiday initiative being offered by Euler Hermes Aktiengesellschaft, the official export credit agency of Germany.

“As we have previously disclosed, the intention of this initiative is to provide interim debt service and financial covenant relief during the current global health crisis to cruise-line borrowers with respect to their Hermes-guaranteed financings,” Royal Caribbean said, in a regulatory filing.

Under the terms of the amendment, the lenders have made available to us a new tranche of the loan, the proceeds of which will be used to repay any principal amortization payments due on the facility between April 1, 2020 and March 31, 2021.

The lenders have also agreed that, during the Deferral Period, a breach of the financial covenants will not trigger a mandatory prepayment under the facility.

In addition, the company announced it had amended the export-credit backed loan facilities incurred to finance the Celebrity Eclipse, Celebrity Equinox, Celebrity Solstice and Celebrity Silhouette in order to incorporate the benefits of the Debt Holiday.

“Across the Quantum facility described above and these four facilities, the Debt Holiday amendments will generate approximately $250 million of incremental liquidity through April 2021. This is in addition to the $200 million of incremental liquidity previously disclosed realized in connection with the implementation of the Debt Holiday across certain other Hermes-backed facilities,” the company said.

Expedia to raise $3.2bn funding ‘to survive’

Expedia to raise $3.2bn funding ‘to survive’

Expedia has named group vice-chairman Peter Kern as new chief executive and announced moves to raise $3.2 billion in funds.

Kern has been running Expedia with chairman Barry Diller since the removal of former chief executive Mark Okerstrom in December.

The $3.2 billion in new capital will come via a $1.2 billion investment by private equity firms Apollo Global Management and Silver Lake and $2 billion in new debt.

Apollo Global Management and Silver Lake will each receive a seat on the Expedia board.

The group also announced acting chief financial officer Eric Hart will take the role permanently. Hart took over from former chief financial officer Alan Pickerill, who left alongside Okerstrom.

Expedia said it would seek government aid in countries where it could and announced the furlough of employees and reduced hours of others, initially to the end of August

The group said executive salaries would be cut by 25% and board members be paid nothing for the remainder of the year.

In February, Expedia announced the loss of 3,000 jobs, 12% of its workforce, as Diller pronounced: “We are stopping doing dumb things.”

In a statement yesterday Diller said: “We have one mandate to conserve cash, survive and use this time to reconstruct a stronger enterprise.

“We are unable to make any predictions as to when travel will rebound but emphatically believe that it will.”

The $2 billion in debt will be raised through the issue of ‘senior unsecured notes’ (bonds) and is expected to close on May 5.

In a statement, Expedia said: “These efforts are part of a comprehensive strategy to enhance Expedia Group’s financial flexibility and strengthen its liquidity position.

Kern has been a member of Expedia’s board since 2005 and vice chairman since 2018. He was chief executive of Tribune Media until September 2019 and is a managing partner of private equity firm InterMedia Partners.

Hart has been with Expedia for 11 years and chief strategy officer since November 2019. He previously ran Expedia’s CarRentals.com brand for three years of oversaw corporate strategy.

Kern said: “Between the significant steps Expedia Group continues to take to simplify the business and this new funding, we are in a better position to rise to the current challenge and come out even stronger. We understand the financial challenges ahead.”