Tag Archives: Crew center

Norwegian Cruise Line Trimming Stateroom Cleaning, Cutting Crew Roles

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Optimizing operations are continuing at Norwegian Cruise Line, which is set to reduce its stateroom cleaning service in 2023 fleetwide, according to a report from Crew Center, citing a letter sent to the crew, which was also obtained later by Cruise Industry News.

In short, some stateroom categories will now get a once-a-day cleaning service, instead of twice-a-day cleaning, which has included night-time turndown service. This will allow the cruise line to consolidate crew roles while saving energy and water, according to the letter.

Stateroom categories moving to once-daily service in 2023 include studio, inside, oceanview, balcony and club balcony rooms.

This will involve consolidation of staff roles as the stateroom steward and junior stateroom steward positions will be adjusted to a single job title in stateroom attendant.

The company said in the letter that the elimination of this position will phase out over time, allowing the crew to complete current contracts.

According to the company, the adjustment “positively impacts our commitment to environmental sustainability and keeps our company in alignment with current standard practices in the cruise and hotel industries by promoting conservation of water and energy resources and by reducing the use of chemicals onboard our ships.”

The changes first happen on the Norwegian Epic on Jan. 8, followed by the Sky starting Jan. 13, and then the Jewel on Jan. 14, and Sun and Breakaway on Jan. 15

This follows other recent news including a 9 per cent reduction in the company’s shoreside staff.https://wetravel2u.wordpress.com/2022/12/29/norwegian-cruise-line-trimming-stateroom-cleaning-cutting-crew-roles/https://wetravel2u.wordpress.com/2022/12/29/norwegian-cruise-line-trimming-stateroom-cleaning-cutting-crew-roles/

Former Sea Princess Gets New Look as Charming Princess

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The former Sea Princess is now officially the Charming Princess, having received a new livery during a drydock in China.

The vessel was drydocked at China Merchants Industry Holding Co shipyard at Mazhou Island, according to Crew Center.

Also appearing on the ship is the brand Foresee Cruises. The vessel was sold by Carnival Corporation to Sanya International Cruise Development Co. in 2020.

Cruises are expected to start in May aboard the 1998-built ship.

Norwegian Cruise Line To Repatriate All Non-Essential Crew

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Norwegian Joy pictured above.

Norwegian Cruise Line Holdings will repatriate all crew members that joined recently and are not part of the skeleton crew aboard the fleet, according to Crew Center who cites an announcement made at a meeting.

This announcement comes just a couple of months after Norwegian boarded thousands of crew members to prepare the ships for a resumption of service after the CDC regulations allowed for conditional cruising, which has now been pushed to at least May.

“(T)he crew onboard received a letter with all the details regarding the latest repatriation process,” Crew Center reported.

According to the Crew Center website, the repatriation will take place on two appointed ships: The Norwegian Joy and the Norwegian Encore.

The Joy will be gathering non-essential crew from the ships stationed in the Caribbean and then proceed to the Philippines; while the Encore will be collecting crew on its journey from Southampton to Asia.

“The repatriation process will be similar to the one that took place last year with crew transfers to the appropriate vessel, before the crew finally sails to their homes in India, Indonesia and the Philippines, with anticipated arrival to the final destinations in late March or early April 2021,” Crew Center wrote.

“This will be a long and sad journey for all the crew onboard as their hopes and dreams to be the first to set sail with guests onboard will not materialize at this point. They have made countless sacrifices, PCR tests, and quarantines to join the ships again to serve guests and ultimately provide for their family,” it added.

According to Crew Center, this decision did not come easy to Norwegian and was not in the company plan. The cruise line promised the crew members who are to be repatriated that they’ll be prioritized for new assignments “as much as possible.”