GPH Launches Network-Wide Hidden Disabilities Sunflower Program

GPH Launches Network-Wide Hidden Disabilities Sunflower Program

Global Ports Holding (GPH) has announced the launch of the Hidden Disabilities Sunflower program across its network of 35 global cruise ports.

According to a press release, the symbol helps people with non-visible disabilities, conditions or chronic illnesses indicate that they may need additional time, understanding or support.

This follows the introduction of the Sunflower at Nassau Cruise Port last year, the first port within the GPH network to adopt the program.

Mehmet Kutman, chairman and CEO of Global Ports Holding, said: “At Global Ports Holding, we believe every guest should feel welcome at our ports. Accessibility and inclusion are an important part of the passenger experience we provide. Introducing the Hidden Disabilities Sunflower across our entire global network is another meaningful step in making our ports more welcoming and accessible for everyone.”

As part of the program, teams across the network have received dedicated training to recognize the Sunflower symbol and better understand how to support guests with a wide range of non-visible disabilities and conditions.

The Sunflower is recognized in more than 95 countries and is used by organizations across the travel, tourism, transport, retail and public sectors worldwide.

Paul White, CEO of Hidden Disabilities Sunflower, added: “Following a successful pilot of the Sunflower at Nassau Cruise Port, we are thrilled at the announcement of global launch across 35 ports.

“This is an outstanding achievement by GPH, who recognizes the benefits of inclusive travel and how the Sunflower supports that. They have committed to training teams, which is an essential part of the Sunflower’s success and ensures that every passenger feels seen, valued and heard.”

Florida Cruise Ports Smash Passenger Records as Industry Makes Comeback

PortMiami and Port Everglades have reported record-breaking passenger numbers for fiscal year 2024 as cruisers returned to the high seas en masse following the pandemic.

PortMiami, the nation’s busiest cruise port and often called the “Cruise Capital of the World,” has set a new record with an astounding 8.2 million cruise passengers in fiscal year 2024, marking a 12.79% increase from the previous year’s record.

Meanwhile, Port Everglades in Broward County has also surpassed its previous records, welcoming 4,010,919 cruise passengers in the same fiscal year. This represents a remarkable 39% growth in passenger numbers and a 23% increase in cruise ship calls compared to the previous year, demonstrating the port’s rapid recovery and expansion. Of note, Port Everglades achieved passenger records with just 648 calls, highlighting the growing size of cruise ships.

Both ports’ fiscal years run from October 1 through September 30.

“Cruising is in high demand, and our cruise line partners are poised for greater gains with new itineraries and a variety of sailing dates,” said Joseph Morris, CEO and Port Director of Port Everglades.

Both ports are looking ahead to even more growth. PortMiami is preparing to welcome several new cruise ships in the upcoming 2024-2025 season, including vessels from Explora Journeys, Virgin Voyages, MSC Cruises, Norwegian Cruise Line, and Oceania. The port is also expanding its infrastructure, with MSC Cruises’ new Cruise Terminal AA set to become the world’s largest cruise terminal.

Meanwhile, Port Everglades expects the new record to be short-lived, with a whopping 4.4 passengers expected across its terminals in FY2025.

PortMiami also launched its shore power project in June, allowing cruise ships to plug into landside electrical power while docked, reducing emissions and noise. This initiative, a collaboration between the port and major cruise lines, positions PortMiami as the first major cruise port on the U.S. eastern seaboard to offer shore power capability at five cruise berths.

The Challenge of Developing Unique Cruise Itineraries

The Challenge of Developing Unique Cruise Itineraries