Crew Members Go Months Without Shore Leave During Pandemic

Some crew members working back onboard have not stepped a foot ashore for months, according to Cruise Industry News’ research.

Employees of AIDA, Norwegian Cruise Line and Marella Cruises, and other major cruise lines have said on the grounds of anonymity that they have largely not been allowed to leave the cruise ship they’re working on, with one crew member admitting that this left him feeling “pretty depressed.” Some crew interviewed asked not to identify their ships or employers. 

An employee working on the Norwegian Jade said that he and his fellow crew members have been on board for two months with only one shore leave – for vaccination purposes.

“We left the ship escorted with busses to get our vaccinations done where there were military police. Once vaccinations got done, we were escorted back to our bus to go straight back to the ship,” he said.

“Everyone was assigned to a group with a leader and counted before (boarding) the bus and on the bus,” he added.

However, according to him, Norwegian’s no-shore-leave policy will be re-evaluated once the ship cruises with guests for two months.

“Shore leave might be discussed,” he said. “If a crew member is coming to travel, bring a long lens camera because right now it’s about staying healthy while supporting our families.”

A crew member with a major cruise line also said that he was not allowed to go onshore.

“Before the pandemic, crew shore leave was allowed whenever crew member was off duty, with shuttle buses organized more or less every 30 minutes, or you could go on your own,” he explained.

An employee working on a Marella cruise ship for the last two months said that he was lucky to be able to go ashore before shore leave was banned entirely.

“I have been ashore once for 30 mins, which was strictly to buy essentials and come straight back. Shortly after, shore leave was banned entirely by the company because they are restarting operations soon, and they worry that if a crew member brought COVID onboard they wouldn’t be able to have passengers,” he said.

“I’ll be on board for another few months but highly doubt I’ll be able to go ashore again,” he added.

According to him, prior to the pandemic, crew members could go ashore “more or less every day.” Not being able to leave the ship, as well as lack of socialization, is making crew members “pretty depressed,” he said.

However, other crew members were more optimistic.

“Shopping-wise, the cruise lines have brought the necessities onboard to purchase. They also have agreements with Amazon and port agents so that you can still purchase personal items online. Ships need to stay in the guidelines right now in order to keep us up and running,” one crew member said.

Marella further extends cruise cancellations until September 30

Marella Explorer 2

Marella Cruises is further extending the cancellation of sailings until September 30.

The Tui UK & Ireland line’s only ship sailing this summer will be Marella Explorer from Corfu from October 2.

The extension of the cancellations was blamed on on-going travel restrictions in the wake of the Covid-19 pandemic.

All cruises had previously been cancelled last month until at least August 27.

Passengers whose bookings are impacted by the changes will receive a refund credit and up to 10% incentive of the total value of their booking.

Alternatively, they can request a cash refund via an online form on the Tui website.

The company added: “Due to the on-going uncertainty customers with bookings due to depart in October can amend their cruise for free before the 31 July to any other holiday on sale until October 2021.”

Marella Cruises extends sailing cancellations

Marella Discovery 2 Cruise Ship | Marella Cruises | TUI.co.uk

Marella Cruises is extending the cancellation of all cruises until at least August 27.

The Tui brand blamed ongoing travel restrictions following the COVID 19 pandemic.

The line also confirmed that Marella Discovery will no longer sail the summer season with all itineraries from Palma cancelled until October 31.

A ‘90s v 00s Electric Sunsets’ themed cruise by Marella Explorer 2 from Newcastle on September 5 will also no longer go ahead.

Passengers affected by the extended cancellations will receive a refund credit and up to 10% incentive of the total value of their booking, or they can request a cash refund via an online form on the Tui website.

“All customers should have their refund credit and booking incentive within four weeks of receiving their cancellation email,” the company said.

The line is also extending its free amends policy so customers sailing in September and October on Marella Explorer or Marella Explorer 2 can amend their cruise free of charge before July 31.

This means they do not have to pay until closer to their new departure date.

Ship affected Homeport Dates affected

Explorer 2 Ex UK / Port of Tyne 31 Jul-27 Aug 2020

Explorer 2 Ex UK / Port of Tyne 05-Sep 2020

Explorer Corfu 31 Jul-27 Aug 2020

Discovery Palma 31 Jul-31 Oct 2020