Holland America Line Extends Pause in Cruise Operations

As Holland America Line continues to prepare and develop its plans to meet the Framework for Conditional Sailing Order issued by the U.S. Centers for Disease Control and Prevention (CDC), the company announced on Wednesday afternoon it is extending its pause of cruise operations for all departures through April 30, 2021.

This includes Alaska, Mexican Riviera, Pacific Coast, Caribbean, Mediterranean and Canada/New England departures.

The line also will cancel all Alaska cruises through mid-May, Alaska departures on three ships through early June, any Land+Sea Journeys connected with cancelled Alaska sailings, Mediterranean cruises through early June and Zaandam’s Canada/New England itineraries through August.

Cruises impacted by this pause in operation are:

  • All cruise departures through April 30, 2021.
  • Alaska: Eurodam and Oosterdam through the first week of June (roundtrip from Seattle); Koningsdam through mid-May (roundtrip from Vancouver, British Columbia, Canada); Nieuw Amsterdam and Noordam through mid-May (roundtrip Vancouver and between Vancouver and Whittier, Alaska); and Zuiderdam through early June (roundtrip from Vancouver).
  • Mediterranean: Volendam cruises through early June (between Venice and Civitavecchia [Rome], Italy); Westerdam through early June (roundtrip from Venice or between Venice and Piraeus [Athens], Greece).
  • Canada/New England: Zaandam cruises through August (between Boston, Massachusetts, and Montreal, Quebec, Canada).

Guests and their travel agents are being notified of the cancellations and options for Future Cruise Credits (FCC) and rebooking.

Cruise industry defends record after a critical TV documentary

Zaandam Ship Stats & Information- Holland America Line Zaandam ...

The cruise industry has defended its record in tackling the coronavirus crisis in the wake of a critical ITV documentary screened on Thursday.

The hour-long ‘Billion Pound Cruises: All at Sea’ focused on the plight of various Princess Cruises ships and Holland America Line vessel Zaandam which were caught up in the pandemic.

It highlighted the impact on passengers and crew and detailed the number of deaths involved.

The documentary featured passenger footage taken onboard Diamond Princess, which was thrust into the spotlight as the virus became a pandemic due to an outbreak on the ship as it was docked in Japan which led to guests and crew being quarantined.

However, global cruise industry body Clia said: “While the tragic reality of the pandemic has meant that its impact has been felt across all walks of life, Clia believes that the industry’s rapid response is one reason why the number of cases linked to ships was a small fraction of the global total.”

The association stressed that health and safety are “integral” to the cruise industry, which is currently at standstill across most of the world due to government restrictions.

A Clia spokesperson said: “No other form of travel provides such high transparency in public health reporting, or requires such stringent cleaning and hygiene protocols.

“Within 48 hours of the WHO [World Health Organisation]  announcing an international emergency, Clia ocean cruise lines introduced enhanced screening protocols worldwide, including health and travel history checks prior to the embarkation of every passenger and crew member.

“Upon the declaration by the WHO of a pandemic, Clia ocean cruise lines voluntarily suspended operations worldwide, making the cruise industry one of the first to do so.

“Some ships had to travel thousands of miles to return to port, and repatriation was complicated by international air travel and border restrictions; Clia cruise lines have also successfully repatriated many thousands of crew members, and have been working non-stop with governments and health authorities to secure the safe return of crew members to their homes.”

Holland America Moves Passengers from Zaandam to Rotterdam

Rotterdam

Holland America Line has announced that 29 people moved from Zaandam to Rotterdam at Port Everglades.

There are now 53 total guests and contract service staff on Rotterdam waiting for flights (29 guests and 24 contract service staff).

“We are working on finalizing flights and logistics for travel home,” the company said.

Following the transfer, the Zaandam sailed from Port Everglades and will now undergo extensive sanitation measures and a 14-day self-quarantine plan in alignment with guidance by the U.S. CDC.

Holland America Line also is working on final details for all ships until operations resume.

“A select complement of our crew from navigation, engine and hotel departments will remain on board to maintain safe operations of the vessels during this lay-up period. We are working on arrangements to get the remaining crew members home as soon as possible. Crew members who cannot get home due to closed borders or lack of flights will stay on the ships until we are able to get them home,” the company stated.