NCL, Oceania and Regent get permission to sail Cuba cruises

The Norwegian Sky will sail Cuba voyages from Miami.

After waiting for six months, Norwegian Cruise Line Holdings (NCLH) finally got the call it had been seeking from the Cuban government allowing it to start cruises to Cuba from Miami, beginning in March.

The authority is temporary and will expire in May. But it covers three brands (Norwegian Cruise Line, Regent Seven Seas Cruises and Oceania), the first time a cruise company has won approval to marshal multiple brands in a strategic foray into the Cuban market.

“We are tremendously excited to have all three of our award-winning brands receive approval from authorities in Cuba to offer cruises to Cuba from the United States,” said Norwegian Cruise Line Holdings CEO Frank Del Rio, who was born in Cuba.

“This is truly a dream come true for me, and I cannot wait for our loyal guests to experience the sights and sounds of my hometown of Havana and get to know its rich culture and its warm and welcoming residents,” he said.

Cruises will sail on the 1,928-passenger Norwegian Sky, the 1,250-passenger Marina and the 700-passenger Seven Seas Mariner.

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Seven Sea’s Mariner,

The first Oceania cruise to Cuba will depart Miami on March 7, leaving less than three months to prepare the ship, the itinerary, the crew and to sell the cruises. The Marina voyages will include “many multiple-day calls to allow guests to explore Havana and its environs,” the company said.

The Norwegian Sky will sail a series of four-night voyages over nighting in Havana in May, while Seven Seas Mariner will call on Havana during two cruises in April.

Pricing was not released. On Carnival Corp.’s Fathom, the only other cruise line to gain approval to sail between Miami and Cuba, fares start at about $1,900 for a seven-day cruise.

Fathom’s ship, the Adonia, is older and much less luxurious than the Marina, which was built in 2011. The Adonia is about the same age as the Norwegian Sky.

It isn’t clear why Cuba is giving NCLH such a small window in which to operate. However, Fathom’s authority to sail to Cuba will also expire in May.

The opening for NCLH comes at a crossroads in relations between the U.S. and Cuba with both countries going through a transition in top leadership. Some analysts had expected a pause in new business approvals, while others saw an acceleration to take advantage of the Obama administration’s open stance towards Cuba.

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Fathom Cruise entering Havana

Cruise tourism to Cuba remains bound by the “people-to-people” framework in place since 1982. That requires shore excursions to be structured to promote exchange activities, such as cultural and humanitarian visits. Norwegian said its cruises would comply with Treasury Department rules.

To sail the new itinerary, Norwegian and Oceania will have to re-accommodate guests already booked. The March 7 Marina departure is currently listed as a 14-day cruise to ports in the western Caribbean, Central America and Colombia. The ship was scheduled to leave for Europe on April 10.

The Norwegian Sky does three- and four-day cruises from Miami that typically attract late bookings.

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Regent Seven Seas Explorer

NCLH’s application to sail to Cuba has been pending for at least a year. At a July news briefing onboard the new Regent Seven Seas Explorer, also an NCLH-owned ship, Del Rio said he was “literally waiting on a phone call for the final, final approval” from Cuba.

But after the Adonia’s authority was granted in March, no other cruise ship approvals followed until now.

Royal Caribbean Cruises Ltd. is among the cruise companies with applications pending. It plans to use Royal Caribbean International’s Empress of the Seas to ply the Florida-Cuba route.

MSC Cruises sails to Cuba but does not market the cruises to U.S. residents. Celestyal Cruises offers seasonal Cuba cruises that Americans can take by flying to either Havana or Montego Bay, Jamaica, and enrolling in a people-to-people group program for shore excursions.

Norwegian Getaway embarks on Olympic charter

The Norwegian Getaway departed Miami on July 24 on the first leg of its 40-day charter for the 2016 Summer Olympics in Rio de Janeiro.

Details of the charter were provided for the first time by Landry & Kling, the Miami specialist in meetings at sea and incentive cruises, which brokered the deal.

Landry & Kling said the charter was first discussed in 2007 and is the largest in its 34-year history. Financial terms weren’t disclosed.

The 4,000-passenger Getaway will take the better part of 10 days to get to Brazil before taking up residence at Pier Maua in Rio from Aug. 4 to 22. Chartered by the Rio 2016 Organizing Committee, it will provide supplemental housing for corporate sponsors and Olympic committees.

The Getaway’s departure leaves Norwegian Escape and Norwegian Sky to hold down Norwegian’s Caribbean cruise business from Miami in August.

Firm co-founder Joyce Landry is blogging from the ship during the charter.

Norwegian Cruise Line toughens cancellation terms

Norwegian Escape, Getaway, and Breakaway.
Norwegian Cruise Line announced new terms for canceling booked cruises that will require earlier decisions about backing out of trips and impose higher penalties on cancellations.

The changes, which take effect on bookings made after Jan. 1, are complex. But on one common product, the cruise or cruise tour of 7 days or longer, the least costly cancellation will require forfeit of 25% of the cruise fare for bookings cancelled 76 to 89 days from sailing.

The current policy is loss of deposit for bookings cancelled 56 to 75 days before sailing.

Cancellations 60 to 75 days out come with a 50% penalty, those from 31-60 days a 75% penalty and within 30 days, 100% penalty.

The current schedule penalizes cancellations from 29 to 55 days out at 50%, and those from 15 to 28 days at 75%.  Currently, when guests cancel within 14 days of sailing, they lose their full fare.

Standard deposits will be $100 per person on cruises of two to six days, $250 on cruises seven to nine days and $400 on voyages 10 days or longer.

Final payment will be due 75 days from sailings of two to six days and 90 days on longer voyages. Holiday sailings will require final payment 120 days from sailing, except for the Norwegian Sky.