MSC Cruises set to double UK capacity next autumn

MSC Cruises set to double UK capacity next autumn

By Hollie-Rae Merrick

MSC Cruises is set to double its capacity from the UK in autumn next year, with a second ship operating out of Southampton.

The line’s product and operations director Oliviero Morelli said the decision demonstrated a commitment to the British market.

The cruise line is sending a second ship, MSC Magnifica, to join MSC Opera in Southampton, for four seven-night cruises in September and October 2014.

The seven-night cruises, covering five Northern Europe destinations including Zeebrugge, Amsterdam and Hamburg, will start from £429.

Morelli said: “MSC continues demonstrating its commitment to the British market by bringing a second and bigger ship to the English shores for the very first time.

“In addition to MSC Opera already based in Southampton during the summer 2014, MSC Magnifica is providing additional capacity to a market that has considerably grown in the recent years.

“MSC Cruises has also seen a sustained increase of its own bookings and, with MSC Magnifica, is hoping to respond to the demand of its own customers.”

The vessel has a maximum capacity of 2,518 guests, with a choice of 17 bars and five restaurants on board.

The cruises include free parking in Southampton or free coach transfers. The sailings will embark from Southampton on September 17, September 24, October 1 and October 8.

Former Costa president named MSC Cruises boss

Former Costa president named MSC Cruises boss

Former Costa president named MSC Cruises bossFormer Costa Cruises president Gianni Onorato is moving to Italian rival MSC Cruises as chief executive.

He takes up the new role on September 2, with current chief executive Pierfrancesco Vago stepping up to become executive chairman.

Vago will continue to lead the privately-owned cruise company, while scaling up the scope of his duties, MSC said.

“From his new position, he will also oversee all the other companies of the MSC group that have strategic relevance to the tourism sector,” the company said.

Onorato, who stood down from Costa in June after more than nine years as president, has almost 30 years experience in the cruise industry.

He said: “I am thrilled to have been appointed to this exciting role and I am also particularly excited to move to Geneva, where the MSC Cruises headquarters is based.”

“I will do everything I can to add value to the company and help MSC Cruises maximise its industry-leading position. I look forward to starting work with the management team in this significant moment of the company’s growth.”

MSC Cruises runs a fleet of 12 ships and confirmed in July that former Carnival UK sales and customer delivery director Giles Hawke was joining as UK managing director on November 13.

Google remarketing and metasearch are Travolution board’s hot tips for 2014

Google remarketing and metasearch are Travolution board’s hot tips for 2014

By Travolution

By Travolution

Google’s new Remarketing Lists for Search Ads is already starting to have an impact on marketing budgets, according to a leading agency working in travel.Speaking at last week’s Travolution editorial advisory board meeting, Nishma Robb, iProspect chief client officer, predicted this will be one of the key trends for 2014.

She said the agency is already seeing clients increase budgets for next year but are looking at how search is interwoven with display.

Robb said the remarketing capability currently being rolled out by Google was already seeing firms focus on optimisation.

“It’s encouraging businesses to get smarter about analytics and conversion. We will now be able to prove [the effectiveness of campaigns] through technology.”

This is what Google says about Remarketing Lists for Search Ads:

“[It] provides yet another opportunity to optimise your search campaigns by letting you tailor your keyword bids and ad text for your highest value prospects – people who have visited your website in the past – when they’re searching for what you sell.”

Google estimates that conversions online run at between 2% to 4% of visits, and in travel where customers visit in excess of 20 sites before committing that figure is usually a lot lower.

A Google Think Insights post said: “In standard search campaigns, your bids, ads and keywords are the same for every search and every searcher.

“But if you knew which searchers represented higher value prospects, you might want to bid higher, show on broader keywords or present different ads to these customers to improve your results.

“Remarketing lists for search ads lets you do just that. You can use your existing remarketing lists to more effectively reach past site visitors so you can get more conversions and potentially better ROI.”

Robin Frewer, Google director of travel and finance, said the functionality will enable travel advertisers to target certain customers according to particular insight into aspects of product they have shown an interest in.

He said Customer Parameters will be “really powerful for remarketing to customers with a specific interest in specific destinations, dates or product types” and will help travel firms increase the accuracy and therefore the profitability of their advertising.

Frewer predicted that there will be a shift to measurable, performance-based marketing activity and that this has already seen more focus on brand building online, which is becoming increasingly more accountable.

Another area the board picked out to dominate in 2014 was metasearch, with this sector expected to make big in-roads into the traditional beach market.

Kayak and, increasingly Tripadvisor, are expected to have a major impact in this area the former having already launched package price comparison and started offering its own packages under a deal with On Holiday Group.

Former Traveltainment UK managing director, Andrew Nicholson, said: “There is still a lot of brand equity in the meta play.

“Players in meta dominate flights, are very aggressive in hotels and beach will be the big market they tackle next. Definitely volumes are going through the roof.”

Ian Brooks, Puregenie managing director, said he could see travel metasearch sites coming to dominate as they do in other sectors like financial services.