Tag Archives: Virgin Voyages

Florida Cruise Ports Smash Passenger Records as Industry Makes Comeback

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PortMiami and Port Everglades have reported record-breaking passenger numbers for fiscal year 2024 as cruisers returned to the high seas en masse following the pandemic.

PortMiami, the nation’s busiest cruise port and often called the “Cruise Capital of the World,” has set a new record with an astounding 8.2 million cruise passengers in fiscal year 2024, marking a 12.79% increase from the previous year’s record.

Meanwhile, Port Everglades in Broward County has also surpassed its previous records, welcoming 4,010,919 cruise passengers in the same fiscal year. This represents a remarkable 39% growth in passenger numbers and a 23% increase in cruise ship calls compared to the previous year, demonstrating the port’s rapid recovery and expansion. Of note, Port Everglades achieved passenger records with just 648 calls, highlighting the growing size of cruise ships.

Both ports’ fiscal years run from October 1 through September 30.

“Cruising is in high demand, and our cruise line partners are poised for greater gains with new itineraries and a variety of sailing dates,” said Joseph Morris, CEO and Port Director of Port Everglades.

Both ports are looking ahead to even more growth. PortMiami is preparing to welcome several new cruise ships in the upcoming 2024-2025 season, including vessels from Explora Journeys, Virgin Voyages, MSC Cruises, Norwegian Cruise Line, and Oceania. The port is also expanding its infrastructure, with MSC Cruises’ new Cruise Terminal AA set to become the world’s largest cruise terminal.

Meanwhile, Port Everglades expects the new record to be short-lived, with a whopping 4.4 passengers expected across its terminals in FY2025.

PortMiami also launched its shore power project in June, allowing cruise ships to plug into landside electrical power while docked, reducing emissions and noise. This initiative, a collaboration between the port and major cruise lines, positions PortMiami as the first major cruise port on the U.S. eastern seaboard to offer shore power capability at five cruise berths.

Sir Richard Branson Surprises Passengers on Delta Flight with Free Cruise

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Virgin Group founder Sir Richard Branson surprised passengers when he walked onto a Delta flight heading from Atlanta to San Juan, according to a press release.

Virgin Voyages and Delta Airlines teamed up to surprise 160+ passengers with a free cruise aboard the Resilient Lady to celebrate the ship’s launch in Puerto Rico later this year. Branson boarded the flight to personally gift all SkyMiles Members on the flight (18 and older) a free cruise during the ship’s inaugural season in San Juan later this year.

“The Caribbean has been my home for many years, and I’m very excited to welcome Resilient Lady as she sails from San Juan to visit the region’s most beautiful destinations,” said Branson. “My excitement clearly couldn’t be contained, so we came up with a way to celebrate with a personal invitation and surprise for some unsuspecting guests on a Delta flight to San Juan. We’re grateful for our partners at Delta who joined in on the fun and have also been long-time venture partners of our airline, Virgin Atlantic. We look forward to showing everyone what it’s like to Set Sail the Virgin Way!”

Before boarding, Virgin Voyages hosted a full departure gate takeover, bringing to life elements of the ship’s onboard experience at Hartsfield-Jackson Atlanta International Airport. Fliers were treated to original choreography from Virgin Voyages’ entertainment team, vignettes at the gate, specialty drinks and music. 

Branson was joined by Delta’s SVP and Chief Communications Officer, Tim Mapes, for a game of roulette. Customers and passersby alike were invited to spin the wheel of prizes, which included Delta and Virgin Atlantic flights, Virgin Hotel stays, a Virgin Voyages cruise, a Delta Vacation package, gift cards and more.

 “When two award-winning brands come together, they create magic for their customers. Delta is thrilled to have partnered with Sir Richard Branson and Virgin Voyages for this special surprise-and-delight for our SkyMiles Members on the flight,” said Mapes. “This is one more way in which we’re adding value to the program and unlocking exclusive experiences for our Members. Stay tuned for more with Virgin Voyages.”

Virgin Voyages Repositioning Update: Ship Heading Around Africa

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Virgin Voyages is making deployment changes for the upcoming repositioning voyage for the Resilient Lady. The vessel will now sail from Australia to Europe, heading around Africa, and not transiting through the Middle East.

“We remain concerned about potential escalations in this part of the world over the next 12 months and the risk that this presents for safe passage through the region. As a result, we have been left with no choice but to make changes to Resilient Lady’s repositioning voyage taking place on March 27,” the company said.

“In place of her former repositioning voyages, the award-winning Resilient Lady will now be departing from Sydney, embarking on an iconic, once-in-a-lifetime sailing around the coast of Africa with a brand new route stopping in Eden and Fremantle (Perth) in Australia, Port Louis (Mauritius Islands), Durban and Cape Town (South Africa), Walvis Bay (Namibia), Praia (Cape Verde), Santa Cruz de Tenerife (Spain), Casablanca (Morocco), Barcelona (Spain), Valletta (Malta), as well as Santorini and Piraeus (Athens) in Greece — all with extended time at sea,” the company said.

“All passengers on these former three legs of the repositioning voyages will have guaranteed spots on these sailings at no additional cost and a price protection commitment in place. If these dates are not convenient, they can receive a Future Voyage Credit based on their paid balance or a full refund. We know that based on our conversations with passengers and travel partners, they understand the complex geopolitical challenges that have arisen making this change necessary. In addition to this, we are committed to remaining a good partner to our First Mates (travel advisors) and will be protecting their commissions.

“With the very likely continuation of this escalated regional conflict top-of-mind, and in an effort to minimize further disruptions to our passengers’ future vacation plans, Virgin Voyages is now conducting a full review of other geographically similar repositioning voyages and linked sailings. We will provide an update in the coming weeks on any further changes we will need to make.”