Carnival pares fare structure to three core categories

Carnival pares fare structure to three core categories

By Tom Stieghorst
Carnival Cruise Lines announced a long-anticipated simplification of its fare structure, paring the core categories from six to three.

The new structure preserves an Early Saver category that had been both praised and panned by agents. It gives passengers a price-protection guarantee that means agents have to adjust fares when prices fall. Carnival said it is ideal for closing early business because it closes three months prior to sailing for cruises of five days or less and five months on cruises longer than that.

Guests choose cabin assignments and there is a nonrefundable deposit and $50 fee for changes to the reservation.

After Early Saver fares close, Super Saver fares kick in. Deposits are nonrefundable but the cabin assignment is Carnival’s choice.

The third major category is Fun Select. It offers a two-category upgrade and the fare is fully refundable before final payment. Guests pick the cabin.

Carnival said the Fun Select Plus, Easy Saver and Instant Saver fare codes have been eliminated.

“Based on input from our travel agents, we modified the core fare structure to include those fare codes that offered the customer value and choice,” said Brenda Yester, senior vice president of revenue management for Carnival Cruise Lines. “By offering three fare choices instead of six, it simplifies the decision-making process and makes the overall sales experience easier for our travel professionals and their clients.”

Bahamas courting cruise passengers with Balmoral Beach in Nassau

Bahamas courting cruise passengers with Balmoral Beach in Nassau

By Tom Stieghorst
In the latest attempt to make a Caribbean port more attractive to return visitors, a group of investors in the Bahamas has redeveloped the former Blackbeard’s Cay and renamed it, providing more for cruise passengers to do when stopping in Nassau.

The attraction, which reopened last month as Balmoral Beach, is one response to the cruise industry’s call for destinations in the Caribbean and the Bahamas to refresh their appeal.

About $5 million has been invested to improve the beach on Balmoral, according to Bahamian press reports. The operator of the resort, Samir Andrawos, was unavailable for comment.

The redeveloped area, which is being used by Carnival Cruise Lines, includes a white-sand beach with lounge chairs and umbrellas, four bars, an indoor restaurant, cabanas and a gift shop.

Other cruise lines have fostered similar day excursions. Royal Caribbean International, for example, last year partnered with Jamaica’s best-known beer to open Red Stripe Beach near the port of Falmouth, where its Oasis and Allure of the Seas ships dock.

Such beaches provide a less expensive option for passengers than excursions to luxury hotels or waterpark resorts. An excursion to Red Stripe Beach, which has a bar and grill, showers and chairs for rent, costs $24.

Balmoral Beach occupies part of an island off Cable Beach, the other half of which is the site of Sandals Royal Bahamian Resort’s offshore island. Blackbeard’s Cay, which had a stingray attraction, closed in 2012, and Andrawos was hired to improve it.

Andrawos runs the destination management company St. Maarten Sightseeing Tours.

Balmoral Beach is hosting excursions from Carnival, which charges $49.99 per adult. It is reached via a launch from the cruise ship pier in downtown Nassau.

Reviews posted on Carnival’s website have praised the new beach and attentive staff but panned the boat ride as lengthy and crowded.

Balmoral costs less than a beach excursion to Atlantis, the mega-resort on Paradise Island, which is priced at $99 including lunch. Guests can pay for Balmoral products and services with the Carnival Sign and Sail card.

In Jamaica, Royal developed a beach that is exclusive to its guests, about 10 minutes by bus from the cruise port. It leased the property and entered a branding partnership with Red Stripe to develop it.

It has fewer facilities than Balmoral Beach, but it also provides a less expensive beach option than, for example, a more inclusive beach excursion to the Hilton Rose Hall Resort near Falmouth, which costs $139.

In Nassau, some merchants along downtown’s Bay Street fear that the Balmoral development will eventually hurt their businesses because passengers can visit the site without even leaving the cruise ship piers.

David Johnson, director general of the Bahamas Tourism Ministry, said that Carnival provides about 1.9 million of Nassau’s 4 million annual cruise ship arrivals. He also noted that those visitor numbers are up from 500,000 in 1995.

“Nassau is now the world’s largest transit cruise port,” Johnson asserted.

As the number of cruise visitors to Nassau grows, they need more things to do, Johnson said. In addition to the private development at Balmoral, the government is making improvements on Bay Street, he said.

“We’re really on a path to completely revamping what we know as downtown Nassau,” Johnson said.

Among other changes to Nassau, a new permanent Straw Market was opened last year to replace the one that burned a decade ago. Pompey Square, a green space in front of the Hilton British Colonial, was dedicated in June and has opened up Bay Street and made it more pedestrian-friendly, Johnson said.

Cargo traffic has been rerouted off Bay Street to Arawak Island, and there is a 10-year plan to extend a boardwalk east from the cruise pier almost to the bridge to Paradise Island, he said.

There are also plans to redo Festival Place, where cruise passengers enter Nassau, to increase its capacity from 5,000 to 25,000 a day, Johnson said.

Carnival preparing Seattle ships for new emission limits

Carnival preparing Seattle ships for new emission limits

Carnival Cruises is pumping a significant sum of money into equipping five of its ships based in North America with new environmental technology.

With strict new rules coming into effect over cruise ship emissions in the region, the company will reportedly spend $10 million (£6.3 million) fitting exhaust scrubbers on its Seattle-based fleet, Bizjournals reports.

The green technology works by cleaning ship emissions and should ensure that the vessels in question comply with the new air quality standards.

As well as fitting its own Seattle-based ships with the exhaust scrubbers, Carnival will also implement the technology on ships operated out of the Port of Seattle by its subsidiaries Holland-America Line and Princess Cruises.

Seattle, along with Alaska, is one of the main cruise ports expected to be negatively affected by the new rules, with ships concentrating on these areas likely to remain in the North American Emission Control Area for the majority of their cruising.

In the long-term, Carnival has suggested that the exhaust tech will be fitted to all 32 of the ships it has servicing North America.

Previously, it warned that the new environmental rules could negatively impact on the number of cruises offered in the region, particularly those focusing on the Canadian Atlantic.