Tag Archives: CDC

Genting Cruise pioneers infection prevention certification

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A DNV GL surveyor has multiple assessments to complete for CIP-M certification
A solution has been launched to help the cruise industry resume sailing after the Covid-19-induced global shutdown

Genting Cruise Lines has become the first maritime customer of DNV GL’s certification in infection prevention (CIP-M) for one of its passenger ships.

Together, Genting and DNV GL are working towards providing CIP-M certification for cruise ship Explorer Dream, operated under the Dream Cruises brand.

More cruise ships and operators are expected to follow this example to certify cleanliness and healthcare on their liners as owners attempt to return operations to pre-crisis levels.

This new certification was introduced as cruise shipping is reeling from extreme effects of the global coronavirus pandemic and resultant worldwide travel restrictions. Cruise ships have been at the forefront of the global Covid-19 infections, initially as centres for coronavirus outbreaks and passenger deaths.

As travel restrictions are gradually lifted, the cruise industry hopes to resume ship operations and attract passengers again. For this it needs to inspire confidence in health and safety on its ships.

“The Covid-19 crisis has been unprecedented in its impact on the maritime industry, and on the cruise lines in particular,” said DNV GL chief executive for maritime Knut Ørbeck-Nilssen.

“But I hope that with innovative ideas like CIP-M we can help the industry get moving again in a way that gives passengers and crew confidence that exacting measures are in place to enhance the cruise industry’s already rigorous health and safety standards,” he explained.

CIP-M enables cruise ship operators to demonstrate they have procedures and systems in place to prevent, control and mitigate infection to protect their passengers and crews.

“CIP-M was inspired by health experts and has been tailored for maritime,” said Mr Ørbeck-Nilssen during a press briefing. “It meets the statutory requirements to restore passenger and industry confidence. It is a move forward as a holistic solution to the pressing challenges our industry faces.”

CIP-M builds on DNV GL Healthcare’s work in infection risk management, which includes working with 3,500 healthcare organisations, including certifying 640 hospitals worldwide.

Experts from DNV GL’s Cruise Center in Miami customised the healthcare CIP for use in a maritime setting in co-operation with DNV GL’s Business Assurance division.

CIP-M integrates maritime specific standards, such as the US Centre for Disease Control and Prevention’s vessel sanitation programme, and incorporates national and industry guidelines.

The certification surveys and audits are performed by DNV GL surveyor teams of healthcare infection prevention and control experts together with experienced maritime auditors.

Genting Cruise Lines president Kent Zhu expects CIP-M certification to improve passenger confidence in its ability to prevent infections. “With consumers’ heightened expectations on safety and well-being, the customised CIP-M certification will indeed further boost consumers’ confidence in cruising as we recommence operations in the very near future. At Genting Cruise Lines, the safety and well-being of our guests and crew are of paramount importance to us,” he continued.

“From the onset of the pandemic, Genting Cruise Lines has been at the forefront in enhancing its preventive and safety measures with the Covid-19 pandemic in mind.

We were the first in the industry to launch and introduce our enhanced measures, which we will adopt as the new safety normal for our fleet and we hope for the industry too.”

CIP-M assessment of Genting Cruise Lines has already kicked off with a re-assessment of the company’s management system, to be followed by a certification survey of Explorer Dream. Genting expects the certification programme to be successfully completed by the end of June.

As part of the CIP-M certification, DNV GL assesses vessel operations, including enhanced sanitation procedures, food preparation and handling, physical distancing requirements and personal protective equipment use by crew members. DNV GL also evaluates maintenance of public health essential systems, emergency response plans, pre-boarding screening, embarkation and debarkation processes, and itinerary or port planning protocols.

Annual surveys on board and company audit ashore are conducted to verify continued compliance and improvement.

P&O Cruises cancels sailings until October

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Spotlight on: P&O Cruises' Iona ship - Cruise Trade News

P&O Iona

Covid-19 has forced P&O Cruises to further extend the cancellation of sailings until mid-October.

The fourth extension of the suspension of cruises until October 15 follows all departures being cancelled in April until July 31.

The latest move comes as the UK line focuses on working in close coordination with all relevant public health bodies to approve further enhancement of the company’s already stringent health and safety protocols.

Departures by P&O Cruises and sister brand were first suspended in mid-March and then again on March 30 as Covid-19 hit the global cruise industry.

Parent company Carnival UK has since announced a series of redundancies.

Passengers booked on the cancelled sailings will receive a future cruise credit, giving an additional 25% on top of the amount paid for the holiday.

P&O Cruises also confirmed that the future cruise credit, which may be held until the end of 2021, maybe put against any holiday on sale at that time.

The credits may also be used to upgrade or for a second cabin for any existing booking and also may be gifted or transferred to someone else. This option will also be available until the end of December 2021.

A 5% deposit is also being introduced for new bookings made by June 29 for 2021 sailings.

P&O Cruises president Paul Ludlow said: “We want to apologise once again to those guests who wait for refunds, particularly at a time of financial constraints, however the new technology we have in place is rapidly improving things though and we continue to make further progress on a daily basis.”

Referring to the latest pause in operations, he said: “As a business, our operational focus is not  ‘when can we resume sailing?’ but is instead ‘how can we develop a comprehensive restart protocol that will keep everyone on board, our crew and guests, safe and well and still give our guests an amazing holiday?’

“We are working with government and industry bodies at the highest possible level, such as Public Health England (PHE) and the US Centers for Disease Control and Prevention (CDC), to review every aspect of a holiday with us and establish a framework of policies and procedures. Our aspiration is to be adopting best practice in managing COVID-19 within the travel industry.

“Unfortunately, as the world continues to adapt to this global crisis, we have made the decision, difficult as it is, to extend our pause in operations for all sailings up to and including October 15, 2020. We are so sorry for the disappointment this will cause too so many of our guests.”

He added: “We have for years had in place many of the protocols now considered advisable for other social gathering venues, such as hand-sanitizing stations and rigorous cleaning and disinfecting procedures.

“We also have for years gone beyond those protocols by having guests complete a health declaration form and having a comprehensive medical facility onboard each ship providing 24/7 medical care and treatment.

“During the recent crisis, we added robust health screening upon embarkation, starting with thermal scanning of guests and crew.

“Along with the rest of the world, we will adapt. We will work closely with medical experts and global authorities to help us determine the best way to move forward while honouring our highest responsibility – the health, safety, and wellbeing of our guests, crew and communities we visit, along with compliance and environmental protection.

“We have always taken such pride in our standards of cleanliness and hygiene before Covid-19, but when we return there will be enhanced protocols approved by the hospitality and national public health authorities.

“This will ensure we continue to have in place high levels of cleanliness across every single aspect of public areas, crew living areas and every item of furniture in cabins and everywhere on board as well as approved safety standards for the service of food and drink; entertainment and experiences onboard and onshore.

“When the time is right, we will be ready to resume our tradition of providing amazing holiday experiences for our guests.”

Norwegian Plans Phased Return to Service

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Norwegian Dawn
Norwegian Dawn

“I will do everything humanly possible to be able to look my own family in the eyes and say they will be safe on our cruise ships,” said Frank Del Rio, chairman and CEO of Norwegian Cruise Line Holdings (NCLH), on the company’s first-quarter earnings call.

Del Rio said NCLH is working with experts to develop health protocols that will be robust to gain CDC approval and generate confidence among the public. The same process must be replicated around the world.

When the no-sail order is lifted by the CDC, Del Rio said he expects that the company’s brands will return to service in a phased order of roughly five vessels a month, assuming ports are open and they can sail their designated itineraries.

Norwegian Bliss

With 28 vessels, it will take roughly six months to bring the whole fleet back into service. It is also unknown at this point whether they will be allowed to sail at 100 per cent capacity.

Consumer demand is still there, according to Del Rio, despite all the negative press. He noted that bookings are still coming in, despite the suspension of marketing activities, and expects that cash coming in will overtake the net cash outflow (refunds) in the next 60 days.

“There is pent up demand; people want to cruise again,” he added, noting that world cruise segments for the Regent and Oceania brands were sold out, with customers flying to embarkation points in Japan and Dubai.

However, with a booking curve from six to eight months out, it will take time before the pipeline is full or nearly full, he said.

Mark Kempa, CFO and executive vice president, commented that he sees 2021 as a transition year and that NCLH may be able to rebuild in earnest in 2022, bringing the company back on the track it was prior to COVID-19.

Newbuild deliveries may be delayed 12 to 18 months, added Del Rio.