P&O Cruises says agents ‘vital’ as staff claim trade teams under threat

Carnival UK | Frylow

The boss of P&O Cruises has insisted agents’ support will be “vital” to developing the brand’s restart plans, despite claims the field sales team has been cut as part of a restructure at parent Carnival UK.

Paul Ludlow, president of P&O Cruises, said its commitment to the trade “remains as strong as ever” as a consultation that could see up to 450 jobs lost continues.

His comments came in response to claims from members of staff at Carnival UK that regional agent-facing sales teams at P&O and sister brands Cunard and Princess Cruises were set to be removed.

One staff member under consultation, who asked to remain anonymous, said the move was “completely the wrong decision”, claiming 60% of P&O Cruises’ UK bookings come from travel agents.

Agents also told Travel Weekly of redundancies in the trade sales teams, as well as senior staff going on long-term sabbaticals.

Carnival UK said no decisions would be made or communicated until the consultation finishes at the end of June.

However, a letter sent to staff confirmed it would not be making use of the government’s extended furlough scheme, which it said would “delay the inevitable need we have to right-size our business in order to sustain and protect it for the future”.

The letter also confirms sabbaticals were being discussed for some roles that were needed in the company’s long-term structure but not in the short term.

P&O Cruises has cancelled all sailings up to October, Cunard until November and Princess Cruises has cancelled all summer sailings as the industry battles the effects of the Covid-19 pandemic.

In a statement, Ludlow said: “The Covid-19 pandemic has not only affected the holidays of our guests but it has also impacted every part of our business; our future deployment; the guest experience; our supply chain and our people on ship and on shore. During our pause in operations we have tried to create as much certainty and stability as possible for our colleagues in the office as well as those on board.

“Unfortunately though, and similar to many businesses, as Covid-19 has continued to impact our way of life it is necessary to make changes to our organisation to build a stable platform for the time we phase our ships back into service and for future growth.

“We appreciate it is a very difficult and unsettling time for everyone but we are following a clear and fair consultation process and considering the suggestions put forward by each individual.

“I am so proud to see so many examples of absolute professionalism throughout this period with everyone supporting each other. The process is still continuing and no decisions will be made or communicated until we reach the conclusion at the end of the month.

“Our commitment to the travel trade remains as strong as ever and support from agents will be vital as we develop our re-start plans.”

Demands grow for ‘green industrial revolution’

Offshore wind farm
The document plans for a massive expansion in offshore wind
Greenpeace has joined a growing list of organisations demanding that the UK government puts protecting the environment at the heart of any post-COVID-19 economic stimulus package.

The campaign group has produced a detailed “manifesto” with measures to boost clean transport and smart power.

The document follows a comparable call from some of Britain’s most powerful business leaders earlier this week.

Last week, the prime minister also expressed a similar ambition.

Boris Johnson said he wanted to see a “fairer, greener and more resilient global economy” after Covid-19 and that “we owe it to future generations to build back better”.

The manifesto also contains measures to support the protection of nature, green buildings and the creation of an economy in which virtually everything is reused.

Greenpeace says the crisis has given Britain a “once in a lifetime” opportunity to transform life, travel and work.

It added that the plan would create hundreds of thousands of secure jobs.

Green business

On Monday, more than 200 chief executives of some of the UK’s top firms – including HSBC, National Grid, and Heathrow airport – signed a letter to the prime minister asking him to use the Covid-19 lockdown as a springboard to “deliver a clean, just recovery”.

Many people may be surprised how similar the recommendations of these two very different interest groups are.

  • Both Greenpeace and the chief executives are asking the government to prioritise investments in low carbon technologies and calling for the decarbonisation of the British economy to be speeded up
  • Both say they want to see a focus on sectors that best support the environment
  • Both are demanding that financial support for ailing businesses must come with a requirement for them to commit to taking action to reduce their impact on the environment.

Greenpeace’s manifesto is, however, considerably more detailed.

It is a 62-page document with a specific policy, spending and tax measures covering most of the British economy.

It calls on the government to deliver its 2050 net-zero emissions goal before 2045.

Controversial policies

BikeImage copyrightGETTY IMAGES
Image captionThe manifesto contains measures to encourage clean transport

Many voters say they support tackling climate change when polled.

However, lots of the policies Greenpeace proposes would prove very controversial.

For example, motorists say they are ready to change their behaviour to improve air quality, according to a recent AA survey.

But many drivers may balk at Greenpeace’s proposals to radically redesign the road network to favour walking and cycling, at the suggestion that petrol and diesel cars are banned by 2030 or that fuel duty is steadily increased.

Many homeowners might be reluctant to spend money to upgrade their properties to meet tough energy efficiency standards.

At the same time, many local communities are likely to resist the plan for a big increase in onshore wind and solar power to complement a proposed massive expansion of offshore wind farms – few things unite local communities like a proposal to put in an array of wind turbines.

Plastic bottles at recycling plantImage copyrightGETTY IMAGES
Image captionThe manifesto proposes the creation of an economy in which virtually everything is reused

But, says Greenpeace, tough policies like these are essential if the government is going to take meaningful action to tackle climate change.

“The choices our government makes now will define… whether or not we succeed in the fight against the climate emergency”, says John Sauven, executive director of Greenpeace.

“If we fail to get this right, we may never get another chance. Now is the time for a green recovery, and for that, we need action, not words.”

It says there would be huge dividends in terms of job creation, should its programme be adopted.

Greenpeace calculates that its plans would create hundreds of thousands of new high-skilled jobs as well as helping to level up inequalities between communities in the UK.

Unique opportunity

The UK government has already indicated that protecting the environment will feature heavily in any stimulus package.

Back in April, Boris Johnson said a post-COVID-19 recovery plan should include efforts to “turn the tide on climate change”.

Meanwhile, the European Union has unveiled what it called the biggest “green” stimulus in history.

Last week, it said it planned to commit a whopping €750bn (£667bn; $841bn) to its recovery package.

Add in spending from future budgets and the total financial firepower the European Commission says it will be wielding is almost €2tn (£1.8tn; $2.2tn).

Fighting climate change is at the heart of the bloc’s recovery from the pandemic.

There will be tens of billions of euros to make homes more energy-efficient, to de-carbonise electricity and phase out petrol and diesel vehicles.

The idea is to turbo-charge the European effort to reduce carbon emissions to net-zero by 2050.

“If we do not do it, we will be taking much more risk,” Teresa Ribera, deputy prime minister of Spain, told the BBC.

“The recovery should be green or it will not be a recovery, it will just be a shortcut into the kind of problems we are facing right now.”

How Is COVID-19 Affecting New Cruise Ship Launches?

ultramarinecoviddelay

Due to complications related to the COVID-19 pandemic, new ship production has been delayed.

Credit: 2020 Quark Expeditions

This month was supposed to see the launch and naming of Princess Cruises’ newest Enchanted Princess, but the vessel and many others have been delayed due to the ramifications of the current COVID-19 pandemic. As shipyards around the world have had to temporarily close, arrivals of several exciting cruise ships have been pushed back.

So far there is little talk of halting the production of new ships, but any ships that are not already finished or under construction are certainly subject to that. For the time being, though, these are the most noteworthy ships facing delays.

Celebrity Apex, Celebrity Cruises

Celebrity Cruises’ Celebrity Apex, the sister ship to Celebrity Edge, was finished and ready to set sail in March, but its festivities were pushed back. Now the ship has no voyages scheduled until this coming August. Third, in the Edge class, Celebrity Beyond is still scheduled for a 2021 debut.

Crystal Endeavor, Crystal Cruises

Not as lucky on the delivery front is Crystal Cruises’ Crystal Endeavor. The expedition vessel was originally delayed to November, but the ship has now been pushed back to 2021 due to closures at the MV Werften shipyard in Wismar, Germany.

Enchanted Princess, Princess Cruises

The ship’s naming ceremony was initially scheduled for June 30 in Southampton, England, but no new launch date has yet been set. In the meantime, all of its cruises have been cancelled through July 31.

Evrima, The Ritz-Carlton Yacht Collection

Last of the small ships for a while, The Ritz-Carlton Yacht Collection’s new Evrima had already been delayed until June of this year. Then COVID-19 pandemic forced the ship and new line into 2021. According to Cruise Critic, neither will debut until April 22, 2021.

Fridtjof Nansen, Hurtigruten

Like the Silver Origin, Hurtigruten’s latest Fridtjof Nansen — sister ship to the recently launched Roald Amundsen — was supposed to be sailing from March onwards. However, the entire line is currently on hold until June 16.

Le Bellot, Ponant

Even new expedition ships such as Ponant’s Le Bellot, which according to Seatrade Cruise News also already launched in the first quarter, are having to temporarily hold tight. In fact, Ponant and its subsidiary Paul Gauguin Cruises are suspending service until further notice, leaving future sister-ship Le Jacques Cartier up in the air as well.

Mardi Gras, Carnival Cruise Line

Also showing from November onwards is Carnival Cruise Line’s largest ship ever, the new Mardi Gras. The ship was previously delayed by the Meyer Turku shipyard in Finland even before COVID-19. At this time, it is unknown if the pandemic will cause any further delays.

National Geographic Endurance, Lindblad Expeditions-National Geographic

The new National Geographic Endurance from Lindblad Expeditions-National Geographic has not yet had its moment to shine either. The ship successfully finished its sea trials back in February anticipating an April launch, but the line’s operations are now paused until July.

Odyssey of the Seas, Royal Caribbean International

Later in the fall, Royal Caribbean International was preparing to launch the Odyssey of the Seas as its second Quantum Ultra-class vessel. It is not entirely clear if the ship will be delayed at all, but for now, it is still on pace to debut in Fort Lauderdale, Fla., in November.

Scarlet Lady, Virgin Voyages

Before the viral outbreak led to widespread sailing suspensions, Virgin Voyages’ first ship, Scarlet Lady, was completed and making the rounds in the U.K. Now the ship is anchored off Fort Lauderdale, Fla., awaiting its North American debut, which has now been rescheduled for Oct. 16. The brand-new line’s second ship, Valiant Lady, is still on the calendar for 2021.

Sea Cloud Spirit, Sea Cloud Cruises

Cruise Industry News is reporting that Sea Cloud Cruises’ Sea Cloud Spirit, which was initially slated for an Aug. 29 maiden voyage, has now been delayed until further notice from the cruise line.

Seven Seas Splendor, Regent Seven Seas Cruises

TravelAge West was scheduled to sail on Regent Seven Seas Cruises’ latest Seven Seas Splendor, but the first wave of the pandemic caused the luxury line to postpone the preview voyage. Regent is planning to resume service in August.

Silver Moon, Silversea Cruises

Silversea’s upcoming Silver Moon — sister ship to Silver Muse — was set to debut in August. The luxury line has had to push that back further, though, due to delays at the Fincantieri shipyard in Ancona, Italy. All its inaugural sailings have been cancelled until Oct. 2, but that date is subject to change.

Silver Origin, Silversea Cruises

Silversea Cruises’ new Silver Origin expedition ship set for the Galapagos was supposed to be operating already. Although not yet sailing in its target destination, the shipyard was able to finish building it for delivery to the luxury line this month.

Ultramarine, Quark Expeditions

Quark Expeditions’ latest Ultramarine has now been pushed back to a 2021 debut as well, but it too is chugging along at the Brodosplit shipyard in Croatia. Just last month the new expedition ship was floated out ahead of final outfitting.