Tag Archives: Glasgow

Hays Travel has acquired Cruise.co.uk’s parent, Victoria Travel Group Limited

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Hays Travel has acquired Cruise.co.uk’s parent, Victoria Travel Group Limited

Hays has hailed the deal, which includes Victoria’s Seascanner brand and its German division, Kreuzfahrtberater.de, its largest since acquiring Thomas Cook in 2019.

Victoria Travel Group Chief Executive Chris Gardner will continue to lead the business, alongside UK Managing Director Tony Andrews, Group Chief Financial Officer Carl Tromans, and German Managing Director Tom Reiter.

Existing majority shareholder Bridgepoint will now exit the Victoria Travel Group business, which reported a total transactional value of £252 million in its most recent financial year and said reflected its strong market presence and customer loyalty in the UK and Germany.

This is Hays Travel’s first online travel agency acquisition and a significant milestone for the north east headquartered company, which has been serving customers since 1980.

The move significantly expands Hays Travel’s footprint in the global cruise market and supports the UK’s largest independent travel agent’s strategic growth ambitions in the fast-growing cruise sector, both in the UK and internationally.

Dame Irene Hays, owner and chair of Hays Travel, said: “We have been hugely impressed by the strength of the Victoria Travel Group. 

“Their innovative approach to online cruise retailing and the calibre of their management team make Victoria Travel a compelling addition to our business, which aligns with our cruise strategy and growth ambitions.
 
“We are delighted to welcome Chris, Carl, Tony and Tom to our Hays Travel group; they share our values and are all exceptional at what they do. 

“We look forward to working alongside them, exploring opportunities and learning from each other as we seek to continuously improve the choice, experience and value we offer our customers.”

Meanwhile, Gardner added: “We’re delighted to be joining the Hays Travel family. Their values, customer-first approach, and long-term vision align with ours. 

“This partnership opens up exciting opportunities to grow our brands and deliver even more value to cruise customers in the UK and internationally.”

Jonathon Woodall-Johnston, chief operating officer of Hays Travel, and Jo Rzymowska, a respected cruise industry leader and non-executive director of Hays Travel, will join the Victoria Travel Group board.

Greenock Ocean Terminal Gears up for Record Cruise Ship Year

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Scotland’s Greenock Ocean Terminal is preparing for the busiest year ever with 91 cruise ships scheduled to arrive throughout 2023.

According to a press release, this number represents a rise of over 25 per cent compared to last year. Greenock will welcome a total of 150,000 passengers and 38,000 crew members over the course of this year.

Jim McSporran, Clydeport port director at Peel Ports said: “We’re extremely proud to be announcing a record cruise year for Greenock Ocean Terminal.

“Welcoming cruise liners to Greenock is a hugely important aspect of our port offering and we’re delighted that we continue to attract and grow cruise numbers to the region.

“This increase in tourism will benefit visitor attractions and businesses across Inverclyde and central Scotland, and we look forward to welcoming these visitors across the season.”

“In an effort to showcase the port as the cruise gateway to the West Coast of Scotland, this year we are also investing in a promotional campaign to feature at the global cruise industry’s key annual gathering in the U.S.”

This year will be the second full season for the port since COVID-19 put a halt on the cruise industry. The port expects the completion of a new £19.2 million cruise ship visitor centre this year. The project is led by Inverclyde Council and is part of the £1 billion Glasgow City Region City Deal funded by the Scottish and UK governments.

Councillor Stephen McCabe, leader of Inverclyde Council, said: “The cruise sector here in Inverclyde continues to go from strength to strength and I’m delighted that this year is set to be the busiest yet with record numbers of ships and passengers, as well as a substantial number of crew visiting these shores.

“It’s timely that with 2023 shaping up to be a bumper year for cruise calls that the finishing touches are being put on our new state-of-the-art Greenock cruise ship visitor centre which will provide our guests from around the world with a first-class welcome to Inverclyde and the west coast of Scotland.

“While we can all look forward to seeing some of the largest and most luxurious ships grace these shores over the coming months, with upwards of 200,000 people expected onboard those vessels there are also economic opportunities there for local businesses as visitors look to discover Inverclyde and the many great things we have to offer.”

Last year, Clydeport welcomed 71 cruise calls, including. Among the ships to visit the port this year are the MSC Virtuosa, one of the biggest ships to dock at the terminal.

Ambassador Cruise Line Charters Ship to the Scottish Government

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Ambassador Cruise Line confirmed it’s chartering of the Ambition to the Scottish Government. Formerly known as AIDAmira, the 1,428-guest vessel will be used to house Ukrainian refugees in the country.

“We have agreed to a joint arrangement with the Scottish Government that means we can help the Scottish resettlement program for the Ukraine population, many of whom are fleeing the country,” the company said in a prepared statement.

Currently sailing to Scotland, the cruise ship is set to arrive in Glasgow at the beginning of September, Ambassador explained.

“We are proud to be supporting such an important humanitarian cause,” it added.

Acquired by Ambassador Cruise Line in January 2022, the Ambition was scheduled to launch a service for the brand in March 2023.

While the duration of the charter agreement has not been disclosed, no changes to the inaugural timeline have been confirmed so far.

“We are still finalizing the details with the various parties concerned, but we will be communicating with guests in due course to explain this agreement and we hope you are able to understand our wishes to help with this cause,” Ambassador noted.

Docked in Montenegro for the past four months, the Ambition has been out of service since the start of the COVID-19 pandemic.

Launched in 1999 as the Mistral, the 48,200-ton vessel was built for Festival Cruises.

After the collapse of its original operators, the ship was acquired by Iberojet for further service in Europe as the Grand Mistral.

In 2007, it joined Carnival Corporation when the Spanish tour operator, along with its fleet, was acquired by the U.S.-based cruise conglomerate.

Before being sold to its current owners, the vessel also spent time sailing for Costa Cruises and AIDA Cruises.

As the second ship of Ambassador, the Ambition is now set to provide departures from regional UK ports such as Newcastle, Dundee, Belfast, Liverpool, Bristol and Falmouth.