Landry & Kling Report Top 10 Ships for Top-Tier Events

Criteria includes ship size, availability of meetings venues, itinerary selection and quality of meals and staterooms. Ships chosen for Landry & Kling’s Top 10 Ships for Top-Tier Events list must have less than 500 rooms.

Cruise-ship-event pioneer Landry & Kling, which has specialized in incentive cruises, cruise meetings and dockside ship charters for global events since 1982, has released a list of the Top 10 Ships for Top-Tier Events.

Founders Joyce Landry and Josephine Kling were inducted into the Cruise Lines International Association Hall of Fame in 2009, as “visionaries who led the way in seagoing corporate meetings and incentives.” They have introduced concepts such as cruise ships as floating hotels, such as at the 2005 Super Bowl.

Kling, president of Landry & Kling, says the company is seeing a resurgence of high-end event travel, which “took a vacation” a few years ago. She points out that as cruises have become better (and better-known), their appeal has grown for incentive travel, customer-hosted events and much more

“In the early days, cash rewards were the rule, and then products,” she said. “But now, experiences are valued more than things, and travel has been documented as the most successful reward in corporate motivation and bonding.”

Kling says a company dangling an immersive cruise helps galvanize the potential participants and their spouses or significant others. Corporations also find that hosting staff on a ship keeps everyone together in a shared experience, which helps reinforce company values. People don’t disperse as they may on a golf course, and there is plenty to do at night, unlike many upscale resorts.

Kling underlines the use of the term “top-tier” on the list, rather than “luxury”; she notes that not all expedition-class ships have the full features of today’s luxury cruises, but they have other qualities that make them highly desirable.

“Lines such as Lindblad Expeditions may have older ships, but they provide experiences that leave people agog,” she said. “The quality of information is incredible, and if the event isn’t a full-ship charter, the people that meet onboard are like-minded. Participants on those cruises go through a change — an education — that they have shared, and that colors their interaction whenever they meet afterward.”

Itineraries and port experiences are high on the list of important factors for meeting, conference and event sales. Kling praised Larry Pimentel, president and CEO of Azamara Club Cruises, for the company’s extended stays in port in so many areas of the world.

“It really opened the door,” she said.

Criteria for the company’s top picks included:

– Small size (under about 500 rooms) providing an intimate cruise experience
– Onboard venues for meetings and group events
– Exceptional meals and personalized service
– Elegantly appointed staterooms
– All-inclusive pricing, with first-class amenities
– Intriguing itineraries

Kling noted that there are all sorts of creative ways to use the smaller ships on the list.

“The first question is always numbers — how many will be attending,” she said. “But you can do things like charter the two SeaDream ships — we have done that for a larger group, and they really enjoyed visiting one another and having races. And on ships where some of the lower category rooms may not be as appealing to an upscale cruiser, you can negotiate charter rates, and you don’t need to use every cabin.”

Landry & Kling’s top choices are:

1. Avalon Siem Reap – Avalon Waterways, 18 rooms
2. National Geographic Orion – Lindblad Expeditions, 53 rooms
3. SeaDream I – SeaDream Yacht Club, 56 rooms
4. Wind Spirit – Windstar Cruises, 73 rooms
5. Seabourn Quest – Seabourn Cruise Line, 225 rooms
6. Europa 2 – Hapag-Lloyd Cruises, 258 rooms
7. Silver Spirit – Silversea Cruises, 270 rooms
8. Azamara Journey – Azamara Club Cruises, 338 rooms
9. Seven Seas Mariner – Regent Seven Seas Cruises, 349 rooms
10. Crystal Serenity – Crystal Cruises, 535 rooms


Making the Sale
Josephine Kling, president of Landry & Kling, points out that there is a different department in most large companies that handles large meetings and incentives; it is often small and very specialized. Agents tend to work with the regular groups department, which has different pricing and different access. Landry & Kling does work with third parties, including agents, on large events on a revenue-sharing basis.

Kling believes retail cruise agents can benefit even more than meeting planners from a new certification program that Cruise Lines International Association (CLIA) has created in partnership with Meeting Professionals International. It will be offered to CLIA agents at IMEX America in Las Vegas on Oct. 13 to 15, and again at Cruise360 next June.

“Agents would be even more likely to capitalize on this than meeting planners, since they already understand the cruise industry,” Kling said.

Cruise Ships Hired as Hotels- Could this past event be the reason for the Getaway Charter?

Norwegian Getaway chartered, inaugural cruise canceled

The Jacksonville Host Committee chose Landry & Kling to source cruise ship charters for Super Bowl 2005 because the city’s inventory of nearby hotel rooms fell short of NFL requirements. (6,000 people)

Super Bowl Jacksonville dockside chartersShip selection was a complex process due to environmental and technical requirements, physical impediments for ships approaching the berthing points, unbundling of meal pricing and other modifications of ship service. Most challenging: however—how would Jacksonville accommodate 5 ships with only 1 passenger terminal?

“Using Five Cruise Ships as Super Bowl Hotels”

By Brendan M. Lynch, Meetings and Conventions Magazine

EVENT: The National Football League’s Super Bowl XXXIX, the New England Patriots vs. the Philadelphia Eagles, Feb. 6, 2005, at Alltel Stadium in Jacksonville, Fla.

PLANNER: Joyce Landry, president and CEO of Landry & Kling, Meetings at Sea, a Miami-based company specializing in planning business events on cruise ships. Landry has worked as a planner since co-founding the company in 1982.

CHALLENGE: Because Jacksonville was the smallest municipality ever to bid for the Super Bowl, the pitch for the mega-event hinged upon the idea of using cruise ships on the city’s St. Johns River to supplement the local hotel room inventory. “The host committee wanted to have the ships operate like floating hotels, so corporate sponsors could move ship to ship and have freedom and flexibility,” says Landry. “Also, they wanted to allow the general public and sponsors from other hotels to come on board and use the ships as a venue.

Once Jacksonville won the chance to host the big game, it was up to Landry & Kling to attend to all the details of arranging for the ships.

SOLUTION: First, Landry had to determine what size cruise ships could be accommodated on the river. “We had so many bridges and overhead electric wires, we had to limit the height of the boats. Then we had to make sure they fit the depth and length of the docking facility,” she says.

It took a full year to identify and contract five appropriate vessels: Three ships came from Holland America Line, and one each from Carnival and Radisson Seven Seas. Together, the ships offered 3,667 deluxe and luxury rooms, 35 bars, 25 entertainment venues, 15 restaurants and five spas. More than 50 corporate sponsors of the game held 60-plus events, all coordinated through Landry & Kling.

“You can imagine that, in this new world, there was a multilevel approach to security,” says Landry. “We had to satisfy federal and state agencies, plus the Coast Guard and the Jacksonville sheriff’s office.”

Another challenge: to make sure the cruise ships would have no negative environmental impact. The vessels were hooked up to city utilities for water and electricity, so there were zero emissions.

In the end, the creative plan worked well. “People see the teamwork that takes place on the field and often miss the teamwork that is off the field,” Landry says. “It’s invisible. That’s what we’re proudest of — the ability to pull it off seamlessly.”