Tag Archives: Mediterranean Cruise

Carnival introduces guarantee

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Carnival introduces guarantee

By Tom Stieghorst
Carnival CruisesCarnival Cruise Lines unveiled a guarantee, promising to refund 110% of the fare if guests cut short their cruise for any reason.

The offer includes complimentary return transportation and a $100 onboard spending credit for a future Carnival cruise.

To activate the guarantee, passengers must report to the guest services desk within the first 24 hours of a cruise.

The guarantee applies to U.S and Canadian residents only and is valid on three- to eight-day voyages to the Bahamas, Caribbean, Mexican Riviera, Alaska, Canada and New England departing through April 30, 2015.

“The ‘Great Vacation Guarantee’ is designed to provide an assurance to those consumers who may be considering a cruise that we stand behind our product,” said Carnival Cruise Lines CEO Gerry Cahill.

It is designed to give potential cruisers “complete peace of mind,” Carnival said.

Carnival will promote the guarantee with ads, through travel agents, and on a section of its website.

Norwegian Dawn overnights in Bermuda due to storm

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Norwegian Dawn overnights in Bermuda due to storm

By Gay Nagle Myers
The Norwegian Dawn spent the night on Tuesday in Bermuda due to Tropical Storm Gabrielle. The ship departed mid-morning Wednesday and is expected to arrive on schedule in Boston on Friday morning.

The Norwegian Breakaway is scheduled to arrive at King’s Wharf in Bermuda on Wednesday evening for a two-night stay as scheduled.

JetBlue and US Airways waived change fees for flights to/from Bermuda on Wednesday.

Rain and wind buffeted Bermuda during the storm, but no major damage was reported.
Gabrielle was well out to sea by Wednesday afternoon.

Humberto in the far eastern Atlantic became the eighth named storm of the year and the first hurricane of the season on Wednesday morning.

Humberto poses no threat to land at this stage, according to the National Hurricane Center.

Customers threaten Island Cruises with legal action

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Customers threaten Island Cruises with legal action

By Phil Davies

Customers threaten Island Cruises with legal actionA group of 50 passengers are taking legal action after an outbreak of illness on the ship Island Escape.

Law firm Irwin Mitchell has been instructed to investigate the concerns of 50 passengers who travelled on the Tui UK & Ireland ship between March and June this year.

The solicitors said many were confined to their cabins after suffering diarrhoea and sickness and there were also complaints about food, damp rooms and overflowing toilets, the Yorkshire Evening Post reports.

Leeds pensioners Ralph and Patricia Hewitt said they were left traumatised when the ship listed violently to one side after leaving the port of Civitavecchia, near Rome.

The ship lurched suddenly to one side, throwing passengers – many of whom were in bars and restaurants – to the floor and causing injuries, they said.

Then the second week of their trip was ruined when they caught a sickness bug which had been rife onboard

The grandparents joined the Island Escape in May for a week’s Mediterranean cruise and then a week in a hotel in Majorca.

A spokeswoman for Island Cruises said: “We are sorry to hear of this experience on board the Island Escape. As this case is now subject to legal proceedings it would be inappropriate for us to comment further.

“The ultimate priority for Island Cruises is the health, safety and comfort of all our customers. We operate stringent health and hygiene procedures in line with industry standards.”