NCL Holdings says cruisers eager for exotic sailings

Oceania Cruises' Marina.
Oceania Cruises’ Marina.

Norwegian Cruise Line Holdings Ltd. (NCLH) said that consumers are booking cruises to far-flung destinations in 2021, with Japan and Dubai among the top itineraries, along with several world cruise segments.

NCLH CEO Frank Del Rio said during the company’s earnings call that for its Oceania and Regent brands, demand for those itineraries in the first and second quarters of next year indicates that people will be willing to take long-haul flights.

“And so, this notion that people aren’t going to want to cruise to faraway places or exotic destinations, what we’re seeing is defying that,” he said. “So we’re not seeing any particular area of strength other than these Japanese itineraries, these world cruise segments that are sold out, literally.”

Del Rio also said during the call that he anticipates it would take about six months to resume service across its entire, three-brand fleet.

“The return to service of a phased approach of roughly five vessels per month is what we believe we operationally could handle in terms of bringing back the ships from cold lay-up, including re-crewing the vessels etc.,” Del Rio said. “Given that we have 28 vessels if you bring back an average of five vessels a month, it’s going to take about six months to get all ships back operating.”

During the earnings call, Del Rio said that timeline assumes that the itineraries those ships would operate are available.

“So the six-month ramp-up assumes more than anything else our operational capability to ramp up and that the ports are open,” he said.

Del Rio said that consumer demand is not a concern.

“We believe consumer demand and the bookings that follow are based on our ability to market, travel agents being back open again, the whole industry being back in operation as opposed to sitting idle,” he said. “There is pent-up demand, let’s not forget that. People only talk about the negative, but the fact that the industry has been shut down now over four months, there’ll be pent-up demand. People will want to cruise again.”

He also acknowledged that it will take time for cruising to come back to where it had been.

“We just have to be patient,” he said, adding that “no one is more impatient than me. But I recognize that this is going to be a recovery effort that’s going to take multiple quarters, perhaps multiple years to get back to the good old days of 2019.”

$211M loss in the first quarter

NCLH reported an expected loss of $211.3 million for the first quarter of 2020, compared with income of $181.8 million one year prior. Revenue decreased 11.2%, to $1.2 billion, compared to $1.4 billion in 2019, for the quarter ended March 31.

NCLH said it had “taken decisive action to significantly strengthen our financial position” in response to the Covid-19 global pandemic, including the company’s $2.4 billion capital raise, which Del Rio said positions the line “to weather an unlikely scenario of over 18 months of suspended voyages.”

“Our guests continue to demonstrate their desire for cruise vacations,” Del Rio said. “And we continue to experience demand for voyages further in the future across our three brands.”

NCLH reported “significant softness in near-term demand and an elevated rate of cancellations for existing bookings.”

But the company also said there “continues to be demand for cruise vacations, particularly beginning in the fourth quarter 2020 accelerating through 2021.”

The company reported that slightly more than half of its guests booked on cancelled sailings had requested cash refunds instead of future cruise credits.

NCLH said that it had begun developing a comprehensive and multifaceted strategy to enhance its health and safety protocols, including “enhanced screenings, upgraded cleaning and disinfection protocols and plans for social distancing.”

NCLH said it had furloughed approximately 20% of its shoreside workforce through July 31.

Norwegian Plans Phased Return to Service

Norwegian Dawn
Norwegian Dawn

“I will do everything humanly possible to be able to look my own family in the eyes and say they will be safe on our cruise ships,” said Frank Del Rio, chairman and CEO of Norwegian Cruise Line Holdings (NCLH), on the company’s first-quarter earnings call.

Del Rio said NCLH is working with experts to develop health protocols that will be robust to gain CDC approval and generate confidence among the public. The same process must be replicated around the world.

When the no-sail order is lifted by the CDC, Del Rio said he expects that the company’s brands will return to service in a phased order of roughly five vessels a month, assuming ports are open and they can sail their designated itineraries.

Norwegian Bliss

With 28 vessels, it will take roughly six months to bring the whole fleet back into service. It is also unknown at this point whether they will be allowed to sail at 100 per cent capacity.

Consumer demand is still there, according to Del Rio, despite all the negative press. He noted that bookings are still coming in, despite the suspension of marketing activities, and expects that cash coming in will overtake the net cash outflow (refunds) in the next 60 days.

“There is pent up demand; people want to cruise again,” he added, noting that world cruise segments for the Regent and Oceania brands were sold out, with customers flying to embarkation points in Japan and Dubai.

However, with a booking curve from six to eight months out, it will take time before the pipeline is full or nearly full, he said.

Mark Kempa, CFO and executive vice president, commented that he sees 2021 as a transition year and that NCLH may be able to rebuild in earnest in 2022, bringing the company back on the track it was prior to COVID-19.

Newbuild deliveries may be delayed 12 to 18 months, added Del Rio.

Norwegian Cruise Line reports $1.9bn loss

NCL's CEO Frank Del Rio Collected Over $17,800,000 in 2019 - 1,052 ...

Norwegian Cruise Line reported a first-quarter loss of $1.9 billion, with the impact of a coronavirus-enforced suspension of sailings exacerbated by a $1.6 billion write-down in goodwill.

However, Norwegian Cruise Line insisted it is now “well-positioned” to withstand even 18 months of suspended operations after raising $2.4 billion in funds in early May.

Norwegian Cruise Line president and chief executive officer Frank Del Rio said: “We’ve taken decisive action to strengthen our financial position, including our highly successful and oversubscribed $2.4 billion capital raise announced last week.

“We believe this, coupled with other liquidity-enhancing initiatives, makes us well-positioned to weather an unlikely scenario of over 18 months of suspended voyages.”

Del Rio added: “We continue to experience demand for voyages in the future across our three brands.

“As we prepare to resume sailings, we’re working alongside the US and global public health agencies and governments to develop and implement enhanced cruise health and safety standards.”

He reported, “demand for cruise vacations particularly beginning in the fourth quarter of 2020, accelerating through 2021”.

Norwegian described overall bookings and pricing for 2021 as “within historical ranges”.

The cruise line noted all three of its brands had begun the year “in a record booked position and at higher prices” than last year despite a 7% increase in capacity.

However, it reported “slightly over half of the guests” had declined to rebook or accept cruise credits in place of cash refunds for cancelled cruises despite being offered “typically 125% of the cruise fare paid.

The company’s credits are valid through to the end of December 2022.

Norwegian revealed it had $1.8 billion of advance ticket sales at the end March, of which $800 million were for cancelled voyages to the end of June and $370 million for voyages scheduled for the second half of this year.

Norwegian Cruise Line Breakaway Ship Review | Kelsie Lou's Blog

The company said it continues to take bookings for later this year, 2021 and 2022, and to receive new deposits and final payments.

Norwegian reported it has pared its operating costs to between $70 million and $110 million per month while voyages are suspended, following a series of cost-cutting measures.

Additional capital-spending reductions and deferred debt payments mean its monthly cash burn has been reduced to between $120 million and $160 million per month.

However, this excludes cash refunds to customers.

Norwegian noted it had debts totalling $8.6 billion at the end of March, with available cash and cash equivalents of just $1.4 billion.

However, a series of capital markets transactions launched on May 5 had raised $2.4 billion, including a $400 million investment by US private equity firm L Catterton.

Norwegian Cruise Line chief financial officer Mark Kempa said: “Our swift actions to preserve cash and secure additional liquidity provide a strong foundation to withstand the operational and financial impact of Covid-19.

“We are confident the company can navigate through an unlikely extended zero-revenue scenario and emerge in a strong position.”