Tag Archives: pandemic

Royal Caribbean Appoints Asia Pacific Director of Sales

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Royal Caribbean has announced the appointment of Kenneth Yeo as its regional director of sales for the Asia Pacific. The company said that the position is new and designed to drive growth in the region.

Yeo, who brings over two decades of commercial experience across diverse industries, will lead the trade, corporate, and retail sales teams based in Singapore, supporting the Asia Pacific region. He will also work closely with the trade marketing, and operations divisions.

Royal Caribbean said it has enjoyed exceptional engagement with its trade partners in recent years – working closely to deliver strong promotional campaigns, enabling valuable guest support, and navigating the challenges resulting from the COVID-19 pandemic. Yeo will continue to build on this as the company gears up to progressively return to service across the region.

 Angie Stephen, managing director, Asia Pacific, Royal Caribbean International, said: “It is time to expand our senior leadership team and we are thrilled to welcome Kenneth onboard. His wide-ranging experience and leadership roles – both locally and internationally – together with his understanding of the diverse needs of consumers across the region will be invaluable to Royal Caribbean. The region holds tremendous opportunity for growth. Kenneth will be key to driving collaboration with our trade partners, who remain instrumental in providing added value to us and our guests.”

Yeo also commented: “Embarking on this journey with Royal Caribbean is certainly a career-defining moment for me. I look forward to steering the team to even more extraordinary wins, building on our successes to further the growth of the cruising industry amidst and beyond the COVID-19 pandemic. Cruising is back and will be better than ever.”

Málaga Welcomes Mein Schiff 2, First Cruise Ship Since Pandemic

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Málaga has become the first port in Spain’s mainland to host a cruise ship upon the restart of operations after a 15-month pause.

According to a press release, TUI Cruises’ Mein Schiff 2 arrived from the Canary Islands on June 16 at 6:15 a.m.

Carrying 1,275 passengers, she stayed in the port until 7 p.m. of the same day, when she departed for Palma de Mallorca to start domestic itineraries in Spain.

The Mein Schiff 2 will be visiting Málaga again on June 22 and July 6, according to the MedCruise Association.

To mark the special first sailing, representatives from the port and the destination have met with Tom Roth, the captain from Mein Schiff 2, and handed a commemorating plaque.

“Today is a very important day for Málaga, (which) proves how governmental bodies have worked together, and will keep working together, for Málaga, a cruiser-friendly destination,” said the President of the Port Authority of Malaga Carlos Rubio.

The Mayor of Malaga Francisco De la Torre said that cruise tourism will help reactivate tourism in Málaga, which is an “essential cruise destination for cruise lines.”

Roth highlighted that “this is the beginning of a beautiful friendship.”

According to the press release, TUI Cruises developed a “bubble” cruise experience, allowing only organized excursions, which guarantees that the anti-COVID-19 safety measures are respected, thus benefiting both the passenger and the crew, as well as the population of the destinations visited.

In Málaga, cruise passengers visited the city and other towns nearby in small groups, having chosen emblematic places of the historical city centre of Málaga, as well as Ronda, Mijas or Marbella, among others, supporting the recovery of the economy.

The Mein Schiff 4 was also in the Málaga port on June 16, arriving at 3 p.m. for a technical stop with no passengers.

Crew Members Go Months Without Shore Leave During Pandemic

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Some crew members working back onboard have not stepped a foot ashore for months, according to Cruise Industry News’ research.

Employees of AIDA, Norwegian Cruise Line and Marella Cruises, and other major cruise lines have said on the grounds of anonymity that they have largely not been allowed to leave the cruise ship they’re working on, with one crew member admitting that this left him feeling “pretty depressed.” Some crew interviewed asked not to identify their ships or employers. 

An employee working on the Norwegian Jade said that he and his fellow crew members have been on board for two months with only one shore leave – for vaccination purposes.

“We left the ship escorted with busses to get our vaccinations done where there were military police. Once vaccinations got done, we were escorted back to our bus to go straight back to the ship,” he said.

“Everyone was assigned to a group with a leader and counted before (boarding) the bus and on the bus,” he added.

However, according to him, Norwegian’s no-shore-leave policy will be re-evaluated once the ship cruises with guests for two months.

“Shore leave might be discussed,” he said. “If a crew member is coming to travel, bring a long lens camera because right now it’s about staying healthy while supporting our families.”

A crew member with a major cruise line also said that he was not allowed to go onshore.

“Before the pandemic, crew shore leave was allowed whenever crew member was off duty, with shuttle buses organized more or less every 30 minutes, or you could go on your own,” he explained.

An employee working on a Marella cruise ship for the last two months said that he was lucky to be able to go ashore before shore leave was banned entirely.

“I have been ashore once for 30 mins, which was strictly to buy essentials and come straight back. Shortly after, shore leave was banned entirely by the company because they are restarting operations soon, and they worry that if a crew member brought COVID onboard they wouldn’t be able to have passengers,” he said.

“I’ll be on board for another few months but highly doubt I’ll be able to go ashore again,” he added.

According to him, prior to the pandemic, crew members could go ashore “more or less every day.” Not being able to leave the ship, as well as lack of socialization, is making crew members “pretty depressed,” he said.

However, other crew members were more optimistic.

“Shopping-wise, the cruise lines have brought the necessities onboard to purchase. They also have agreements with Amazon and port agents so that you can still purchase personal items online. Ships need to stay in the guidelines right now in order to keep us up and running,” one crew member said.