Tag Archives: propulsion problems

Norwegian Changes Escape Itinerary Due to Speed Issue

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Norwegian Changes Escape Itinerary Due to Speed Issue

Norwegian Cruise Line is adjusting the itinerary of the current cruise onboard the Norwegian Escape due to a speed issue affecting the ship’s propulsion.

According to a statement sent to guests, the cruise will drop two of its planned ports of call, adding a visit to a new destination.

“We know how much anticipation and preparation go into creating the perfect getaway, and while we try to maintain the original itinerary as much as possible, occasional adjustments may be necessary to optimise your voyage or accommodate certain circumstances,” Norwegian said.

“Rest assured, these decisions are made thoughtfully and with your experience at the heart of it,” the company added.

After sailing from New York City on Saturday, the Norwegian Escape is currently offering a repositioning cruise to New Orleans.

The 14-night sailing originally included visits to eight destinations across the Southern, Eastern and Western Caribbean.

“Due to a required adjustment that slightly reduces our sailing speed (don’t worry, everything’s smooth and safe onboard), we’ll be swapping San Juan, Puerto Rico, and George Town, Grand Cayman, for an extra day at sea and a stop at the beach-lover’s paradise of Cabo Rojo, Dominican Republic,” Norwegian added.

The company also said it made changes to the timing of port visits, providing guests with “as much time in each destination as possible.”

The adjusted itinerary now features visits to Puerto Plata, Dominican Republic; St. Thomas, U.S. Virgin Islands; Willemstad, Curaçao; Oranjestad, Aruba; Cabo Rojo, Dominican Republic; Falmouth, Jamaica; and Cozumel, Mexico.

Norwegian also said that shore excursions booked through the company for dropped ports of call will be automatically cancelled. Guests will receive a full monetary refund to their onboard accounts.

In destinations that underwent schedule changes, the company is also working to adjust tours to match revised port dates and/or times.

“If we’re unable to make it work, the impacted excursions will be cancelled and a full refund will be automatically credited,” Norwegian stated.

Carnival Horizon to Drydock, Liberty and Sunshine to Take Her Place

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The Carnival Horizon will be out of service longer than anticipated to fix a propulsion problem with the ship now set for a drydocking in Palermo for repairs.

This means sailings on the Horizon are cancelled until January 22 and Carnival is responding quickly, with the Liberty and Sunshine re-entering service to pick up the Horizon’s guests and itineraries from Miami.

Both those ships will sail from Miami in place of the Horizon for the Dec. 19, Dec. 26 and Dec. 31 departures. The Sunshine will then move north to Charleston for a Jan. 13 restart, while the Liberty will pick up the Horizon’s Miami-based Caribbean itineraries that sail on Jan. 8 and Jan. 22.

Carnival switching the Liberty and Valor

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Carnival Liberty

The Carnival Liberty’s propulsion problems persist, so Carnival Cruise Line said it will continue to operate modified cruises from Galveston, Texas, through the month of November to account for the ship’s inability to reach maximum speed.

The five-day cruise departing Nov. 26 will be the Liberty’s last from Galveston, as the ship will enter a previously scheduled drydock after that sailing and then be redeployed to Port Canaveral, Fla., to operate short Bahamas cruises starting Dec. 15. The Carnival Valor, meanwhile, will reposition to Galveston from Port Canaveral.

“This change is being made since Carnival Valor is better suited to operate at the higher speeds required for the four- and five-day Mexico itineraries from Galveston while Carnival Liberty is well equipped to handle shorter duration cruises from Central Florida,” Carnival said in a statement.

Carnival said its technical team, with the help of outside contractors, “continue to work to fully resolve” the Liberty’s propulsion problem.

Carnival canceled two Liberty cruises, the Oct. 31 and Nov. 5 departures, because of the technical issue, and it has modified the Nov. 10, 14, 19 and 26 departures.

For the four- and five-day cruises, Carnival is canceling calls at Progreso, Mexico. During the seven-day cruise departing Nov. 19, calls in Grand Cayman and Falmouth, Jamaica, have been scrubbed. All of the modified cruises’ departure and return times have been adjusted.

Guests sailing on these voyages will receive a $50-per-person credit to their shipboard accounts and a 25% discount on a future Carnival cruise. Guests also have the option of canceling and receiving a full refund.

To allow sufficient time for the Valor to reposition to Galveston, the ship’s four-day cruise departing Port Canaveral on Dec. 11 will be shortened to three days. Guests sailing on this voyage will receive a one-day, prorated refund of their cruise fare and a $25 per-person credit to their shipboard account. Guests also have the option of canceling and receiving a full refund.

Carnival will automatically transfer reservations for guests on the Liberty to the Valor and vice versa. Carnival noted that the Valor and Liberty are sister ships with similar accommodations and public venues, including Guy’s Burger Joint, the BlueIguana Cantina, the RedFrog Rum Bar and the BlueIguana Tequila Bar.