Royal Caribbean’s Radiance to Resume Service

The Radiance of the Seas is set to return to revenue service on Sept. 15, Royal Caribbean International confirmed.

“Our Marine technical team has given us green light and we’re thrilled to announce that the Radiance of the Seas will be returning to service,” the company said in a statement sent to booked guests.

“With repairs wrapping up and sea trial preparations underway, we’re now able to confirm our ability to sail as intended,” Royal Caribbean added.

The company also explained that the Radiance’s technical issue was contained to the propulsion system, impacting only the ship’s speed and ability to make it to ports on time.

“In response to some comments seen and heard, seaworthiness was never in question,” the statement continued.

“Thank you for your patience and continued understanding as we worked to resolve this issue. Whether you are celebrating a special occasion or looking to explore, relax and recharge – we have no doubt your time with us will be nothing short of amazing,” Royal Caribbean concluded.

Concluding its summer program in Alaska, the Radiance of the Seas continues to offer seven-night cruises in the region through late September.

Sailing from Seward and Vancouver, the itineraries feature visits to several destinations, such as Skagway, Juneau, Ketchikan, Haines, Icy Strait Point and Sitka.

The Sep. 15 sailing, for instance, sails from Seward to Vancouver and features six ports of call in Alaska and Canada.

Following a repositioning cruise via the Panama Canal, the Radiance of the Seas is set to launch a winter season in the Caribbean in October.

Based out of Tampa, the 2,000-guest ship is scheduled to offer a series of four- to seven-night cruises to Mexico, Honduras and the Bahamas that extend through early April 2024.

Royal Caribbean Cancels Cruises Onboard Radiance of the Seas

Royal Caribbean International is cancelling a second sailing onboard the Radiance of the Seas.

Facing propulsion problems, the 2001-built vessel remained docked in Seward since Sep. 1 and is no longer going to sail as scheduled on Sep. 8.

“As you may know, Radiance of the Seas’ propulsion system experienced a technical issue. Our crew started working on restoring the system immediately and we deployed the best experts,” Royal Caribbean said in a statement sent to booked guests.

“Despite our efforts, we were unable to complete the needed repairs to make it in time to Vancouver. As a result, we’ll be cancelling our Radiance of the Seas September 8th, 2023 sailing,” the company added.

Spending the summer in Alaska, the 2,000-guest vessel was scheduled to offer a seven-night cruise on that date.

Sailing from Vancouver to Seward, the open-jaw itinerary included visits to Juneau, Sitka, Skagway and Icy Strait Point, in addition to scenic cruising at the Hubbard Glacier.

“We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news,” Royal Caribbean said.

Affected passengers will receive a full refund of the fare paid for the cruise, in addition to a 100 per cent Future Cruise Credit (FCC) to be used towards a future sailing departing within one year.

The reimbursement will be processed within 14 business days, Royal Caribbean said and will include taxes and fees, pre-paid packages and gratuities, amenities, shore excursions and any flights purchased through the company.

Royal Caribbean will also reimburse guests for non-refundable pre-purchased travel fees incurred, including flight, hotel, train ticket or rental car. The company is set to cover up to $250 per guest for domestic changes or up to $500 per guest for international changes.

Citing propulsion problems, Royal Caribbean had already cancelled the Sep. 1 sailing onboard the Radiance of the Seas.

Quantum to Join Ovation in Australia for Royal Caribbean

Quantum of the Seas

Royal Caribbean International is boosting its Australian presence in 2021-2022 according to local reports.

The Quantum of the Seas will move from Singapore to the Down Under market, joining the Ovation and giving the brand two Quantum-class ships in the market sailing from Sydney.

Those two ships are expected to be joined by the Radiance, sailing from Brisbane.

Originally debuting in North America and then moving to the Chinese market, the Quantum was based year-round in China before Royal Caribbean split her season between China and Singapore. Now, the ship will sail in Alaska for the 2021 summer and then move to Australia, moving tonnage out of the Chinese and Asian markets.