Cruise lines alter itineraries due to Hurricane Gonzalo

By Tom Stieghorst
Winds and rain from Hurricane Gonzalo have forced cruise ships in the Caribbean east of Puerto Rico to alter their itineraries.

Carnival Cruise Lines and Royal Caribbean International are among the cruise lines that have skipped ports of call because of the storm.

Royal Caribbean said Jewel of the Seas did not call at St. Maarten on Oct. 13. The ship spent Monday at sea before returning to the scheduled itinerary, calling at Antigua on Tuesday, Oct. 14.

Explorer of the Seas departed San Juan at 9 p.m. on Oct. 13, instead of staying overnight.

Allure of the Seas is sailing a modified western Caribbean itinerary. The ship will now visit Falmouth, Jamaica on Oct. 15 and Cozumel on Oct. 17.

The storm led to Carnival Liberty staying at sea for a second day rather than calling at St. Thomas on Oct. 14. The cruise will go to Grand Cayman and Cozumel before returning to Port Canaveral. Carnival Breeze will stay at sea rather than call at La Romana, Dominican Republic, on Oct. 14.

Carnival Conquest’s original eastern Caribbean itinerary out of Miami was scrapped in favor of a western Caribbean route that will stop in Cozumel, Belize, Mahogany Bay (Honduras) and Costa Maya (Mexico).

The hurricane is expected to strengthen from its current Category 1 status and move toward Bermuda later this week.

Carnival to sail 11-day cruises from Galveston

By Tom Stieghorst
Carnival Cruise Lines said that it will offer the Texas market longer cruises for the first time, with four 10- and 11-day sailings between Galveston and San Juan.

A pair of 11-day cruises will also feature a first call for Carnival in Bonaire. Those sailings, scheduled for Oct. 24, 2015, and Jan. 16, 2016, will also stop in Grand Cayman, Aruba, Grenada, Martinique and St. Maarten before concluding in San Juan.

The 10-day departures from San Juan are scheduled for Nov. 4, 2015, and Jan. 27, 2016, and will stop at St. Thomas, St. Kitts, St. Maarten, Antigua, Grand Turk, and the private Bahamian island of Half Moon Cay.

Galveston cruises on Carnival currently depart on four- and five-day Mexican and seven-day Caribbean itineraries.

Carnival said a desire for longer, more varied itineraries was one of the themes that emerged from its series of Carnival Conversations meetings with travel agents.

MSC Cruises lays out plans for increased agent outreach

By Tom Stieghorst

FORT LAUDERDALE — MSC Cruises unveiled several marketing initiatives under a new “Serving You” theme.

Rick Sasso, CEO of MSC Cruises USA, said at the Cruise3sixty conference that the line intends to emphasize the human connection in its dealings with travel agents. It is in the process of filling 22 new sales positions to extend outreach to agents.

RickSasso“There will be more people on the ground face to face to be the partners with the travel seller, so together we can create new business,” Sasso said.

He announced that marketing and sales vice president Ken Muscat had been promoted to executive vice president of sales, marketing, public relations and guest services, and that several other executives had been promoted to strengthen oversight.

MSC will hold a joint promotion with Fiat to give away a $21,000 Fiat convertible to a consumer and a travel agent. An entry for the drawing will be made for each booking on MSC Divina from April 4 to May 18, good on departures from Aug. 2 to Dec. 27. Winners will be announced around the year-end holidays.

Muscat said a new bus wrap advertisement has been installed for April on 14 buses running a freeway route between Miami and Fort Lauderdale. The wrap includes a travel agent call to action.

Under the “Serving You” banner, MSC will launch a 20-city road show in May to talk to travel agents on their home ground. There is a tentative list of cities to be visited, but it could change, Muscat said.

He also said MSC will offer a new wedding program on MSC Divina that for the first time will enable legal weddings to be performed onboard or in a number of ports, including Miami, Cozumel, St. Maarten and Falmouth, Jamaica.

Muscat said details of the program, which launches Aug. 2, will be available in the next several weeks.