Bahamas courting cruise passengers with Balmoral Beach in Nassau

Bahamas courting cruise passengers with Balmoral Beach in Nassau

By Tom Stieghorst
In the latest attempt to make a Caribbean port more attractive to return visitors, a group of investors in the Bahamas has redeveloped the former Blackbeard’s Cay and renamed it, providing more for cruise passengers to do when stopping in Nassau.

The attraction, which reopened last month as Balmoral Beach, is one response to the cruise industry’s call for destinations in the Caribbean and the Bahamas to refresh their appeal.

About $5 million has been invested to improve the beach on Balmoral, according to Bahamian press reports. The operator of the resort, Samir Andrawos, was unavailable for comment.

The redeveloped area, which is being used by Carnival Cruise Lines, includes a white-sand beach with lounge chairs and umbrellas, four bars, an indoor restaurant, cabanas and a gift shop.

Other cruise lines have fostered similar day excursions. Royal Caribbean International, for example, last year partnered with Jamaica’s best-known beer to open Red Stripe Beach near the port of Falmouth, where its Oasis and Allure of the Seas ships dock.

Such beaches provide a less expensive option for passengers than excursions to luxury hotels or waterpark resorts. An excursion to Red Stripe Beach, which has a bar and grill, showers and chairs for rent, costs $24.

Balmoral Beach occupies part of an island off Cable Beach, the other half of which is the site of Sandals Royal Bahamian Resort’s offshore island. Blackbeard’s Cay, which had a stingray attraction, closed in 2012, and Andrawos was hired to improve it.

Andrawos runs the destination management company St. Maarten Sightseeing Tours.

Balmoral Beach is hosting excursions from Carnival, which charges $49.99 per adult. It is reached via a launch from the cruise ship pier in downtown Nassau.

Reviews posted on Carnival’s website have praised the new beach and attentive staff but panned the boat ride as lengthy and crowded.

Balmoral costs less than a beach excursion to Atlantis, the mega-resort on Paradise Island, which is priced at $99 including lunch. Guests can pay for Balmoral products and services with the Carnival Sign and Sail card.

In Jamaica, Royal developed a beach that is exclusive to its guests, about 10 minutes by bus from the cruise port. It leased the property and entered a branding partnership with Red Stripe to develop it.

It has fewer facilities than Balmoral Beach, but it also provides a less expensive beach option than, for example, a more inclusive beach excursion to the Hilton Rose Hall Resort near Falmouth, which costs $139.

In Nassau, some merchants along downtown’s Bay Street fear that the Balmoral development will eventually hurt their businesses because passengers can visit the site without even leaving the cruise ship piers.

David Johnson, director general of the Bahamas Tourism Ministry, said that Carnival provides about 1.9 million of Nassau’s 4 million annual cruise ship arrivals. He also noted that those visitor numbers are up from 500,000 in 1995.

“Nassau is now the world’s largest transit cruise port,” Johnson asserted.

As the number of cruise visitors to Nassau grows, they need more things to do, Johnson said. In addition to the private development at Balmoral, the government is making improvements on Bay Street, he said.

“We’re really on a path to completely revamping what we know as downtown Nassau,” Johnson said.

Among other changes to Nassau, a new permanent Straw Market was opened last year to replace the one that burned a decade ago. Pompey Square, a green space in front of the Hilton British Colonial, was dedicated in June and has opened up Bay Street and made it more pedestrian-friendly, Johnson said.

Cargo traffic has been rerouted off Bay Street to Arawak Island, and there is a 10-year plan to extend a boardwalk east from the cruise pier almost to the bridge to Paradise Island, he said.

There are also plans to redo Festival Place, where cruise passengers enter Nassau, to increase its capacity from 5,000 to 25,000 a day, Johnson said.

Free mobile roaming to change the game for cruise holidays?

Free mobile roaming to change the game for cruise holidays?

T-Mobile has announced ambitious plans to free its customers of international roaming charges in more than 100 countries.

The provider, part of the EE group, claimed that it is currently too expensive for people to stay connected with one another while travelling over international boundaries.

While Europeans have benefitted by an assault on the worst excesses of roaming charges within the EU, the rest of the world remains something of an expensive wilderness for UK mobile phone users.

The current T-Mobile offer is available to US customers through its Simple Choice payment plan, launching on October 31st, and ensures that data and text costs are capped at local (US) rates, while call costs will also be capped.

John Legere, president and chief executive of T-Mobile US, said: “Today’s phones are designed to work around the world, but we’re forced to pay insanely inflated international connectivity fees to actually use them.”

For people cruising in North America and the surrounding region, it could well be worth purchasing a US sim card on the plan from T-Mobile before boarding your cruise.

This is particularly useful for those cruising to the Caribbean, with Cruise Fever reporting that Aruba, Bermuda, Barbados, British Virgin Islands, Grand Cayman, Curacao, Jamaica, St Maarten, St Kitts, Turks & Caicos, and Mexico are all covered.

In the meantime, holidaymakers on this side of the Atlantic who wish to roam outside of Europe will need to wait and see if T-Mobile (and others) bring similar payment plans to the UK.

Carnival Dream guests to be flown home from St. Maarten

UPDATED: Carnival Dream guests to be flown home from St. Maarten

By Tom Stieghorst

Carnival Cruise Lines said Thursday morning that while personnel continue to work on a “technical issue” with the Carnival Dream’s backup emergency diesel generator in St. Maarten, Carnival is making arrangements to fly all guests home on a combination of charter and scheduled flights.

Carnival also has canceled the March 16 departure of the Dream.

Carnival said it has traced the technical issue to a malfunction during a regularly scheduled test of the emergency diesel generator on March 13. That led to periodic outages in elevator service and restroom services, Carnival said.

“While the ship’s propulsion systems and primary power source were not impacted, in an abundance of caution, we prefer not to sail with guests on board without an operational back up emergency generator,” Carnival stated.

The Dream operates from Port Canaveral, Fla., and was on the last leg of a seven-day cruise when the problem occurred, Carnival said.

The ship did not lose power and its propulsion and primary power generators were not affected, Carnival said.

All hotel systems are functioning normally on the Dream, after periodic interruptions to elevators and toilets in the evening hours on Wednesday while the ship was docked in St. Maarten.

CNN reported on the problems, citing passengers who claimed the ship had lost power and didn’t have functioning toilets. It quoted a passenger who e-mailed saying guests were not allowed to leave the ship.

In a statement, Carnival said at no time did the Dream lose power.

Regarding restrooms, Carnival stated, “Based on the ship’s service logs and extensive physical monitoring of all public areas, including restrooms, throughout the night, we can confirm that only one public restroom was taken offline for cleaning based on toilet overflow and there was a total of one request for cleaning of a guest cabin bathroom. Aside from that there have been no reports of issues onboard with overflowing toilets or sewage.”

Hotel functions were restored around 12:30 a.m. “The ship has full power but is still at dock while personnel continue to work on the technical issue,” Carnival said.

Guests on the current cruise will get a refund equal to three days of the cruise, plus a 50% discount off a future cruise. Guests on the upcoming cruise will get a refund and a 25% discount off a future cruise, Carnival said.