The future of onboard pools

Norwegian Star Pool and Slides
By Tom Stieghorst

As a kid, it was hard to keep me out of a pool, but now as an adult I’m less and less inclined to go for a swim.

I was thinking about this on a cruise aboard the Viking Star, the new ship from Viking Cruises, which has three pools. The main pool is midship; there is an infinity pool aft and a counter-current pool in the ship’s spa.

I can’t vouch for the third pool, but the other two did not get a lot of use that I could see. Several passengers I talked to agreed, and they had a variety of theories about why.

One was the cool April temperatures, in the 50s for the most part. The Mediterranean will heat up as summer arrives, and that alone might spur more use of the outdoor pools.

Another factor, one older woman confessed, is that she wasn’t too happy with her appearance in a bathing suit. A man said that the pools are overflow dining areas, and the presence of diners inhibited people from swimming.

The main pool on the Viking Star. Photo Credit: Tom Stieghorst
    The main pool on the Viking Star. Photo Credit: Tom Stieghorst

Unmentioned, but undoubtedly a factor, is that Viking does not encourage children as passengers. The 633 guests on my 10-day cruise between Istanbul and Venice were mainly in their 60s and 70s.

I have to think a ship operated by Carnival Cruise Line or Royal Caribbean International in the same timeframe and location would have more pool users based on demographics.

Which leads to the interesting decision by two cruise lines to get rid of swimming pools. Crystal Cruises planked over one of two pools on the Crystal Serenity in favor of a new dining area. And Windstar Cruises recently announced that it will remove the pool on the three ships it is acquiring from Seabourn, also for expanded restaurant space.

No one uses the pool, Windstar CEO Hans Birkholz said bluntly, in announcing the change at Cruise Shipping Miami in March.

It is tempting to think there will always be a pool on cruise ships. Windstar is adding a counter-current pool for exercise even as it eliminates the more traditional pool area.

Viking, which has no pools on its river cruise ships, opted for two outdoor pools on the 930-passenger Viking Star. And on large, activity-jammed ships in the contemporary segment, pools are an integral part of their appeal.

But on smaller ships that cater to mainly to older guests, there’s already been some erosion of the pool’s primacy. It leads me to wonder how much further the trend might go.

Viking ocean ship resembles its river sisters

All in the family: Viking ocean ship resembles its river sisters

Like the river ships, Viking Star has a simple but impressively wide grand staircase that dominates a central atrium. Photo Credit: Tom Stieghorst

ABOARD THE VIKING STAR — Anyone who has traveled the rivers of Europe on Viking River Cruises would be curious about how company’s new ocean-going vessel stacks up.

It is easy to see the family resemblance between the two types of Viking ships.

Viking’s standard Longship vessels have white exteriors and spare, contemporary interiors designed with a Northern European sensibility that is comfortable, clean and unfussy.

Viking Star, which left Istanbul on Sunday on the first leg of a 50-night cruise to Stockholm, has much the same look and feel although displayed on a much larger canvas.

Where Viking’s river ships have two-and-a-half decks of passenger cabins, the ocean ship has six, giving it the capacity to carry 930 passengers, up from 190 on a river vessel.

The Star has 10 decks overall, giving it more and bigger public rooms than the river ships, and many extras such as a theater, two cinemas, a spa, a gym and a two pools, none of which are part of the Viking river brand.

But the look and feel of the two types of ships conform to the tastes of Viking Cruises Chairman Torstein Hagen, who has built the Viking brand into a powerhouse in river cruising.

Viking Star’s look bears the same Scandinavian modern influence seen in the river ships. The colors are muted and neutral, with blues and browns predominating. Tans, beiges, taupes and off-white shades are also in evidence.

Guests can sample a variety of regional specialties at the World Cafe. Photo Credit: Tom Stieghorst
Guests can sample a variety of regional specialties at the World Cafe. Photo Credit: Tom Stieghorst

Cabins and public spaces are trimmed in a blonde wood, with touches of leather such as the covering for the staircase handrails. Chandeliers and light fixtures are modern, but not aggressively so.

Art pieces on the ship are also contemporary, but in a way that doesn’t make them stand apart from the overall design. Some have Viking references, such as the staircase landing’s centerpieces based on tapestries depicting the Norman invasion of England in 1053.

Like the river ships, Viking Star has a simple but impressively wide grand staircase that dominates a central atrium. The one on Viking Star sets off a very large LED screen that offers changing images, such as one of the spiral decorative prow of an medieval Viking Longship.

There are decorative horizontal racks of light wood that surround the elevators on each deck.

The main public spaces on Deck 7 of the ship benefit from a lot of glass that give them an airy and spacious feel, similar to the feel of the Longship atrium that is partly roofed in glass.

Viking Star’s main restaurant has comfortable, upholstered chairs and the neutral colors that are also reminiscent of the dining area on the river ships. The ship’s buffet restaurant has an indoor/outdoor capacity with an Aquavit Terrace that accommodates al fresco dining.

As on the river ships, the tile floors in the bathrooms on Viking Star are heated. The patterns in the stone surfaces decorating the bathroom are barely discernable. The basins are rectangular and white, and the fixtures are squared-off and contemporary.

One of the few elaborate touches is a sort of corded webbing that covers the windows along the exterior of the atrium. There is also a filigree screen here and there, such as the one that forms the backing for the stage by the main pool on Deck 7.

All in all, the Viking Star is a more spacious and expanded version of the design formula that has worked well for Viking Cruises for the past 20 years on the inland waterways of Europe.

Viking looks to ocean vessels for new growth opportunities

AMSTERDAM — As it prepares to launch its first ocean vessel, the 930-passenger Viking Star, in April, Viking Cruises has embraced a new strategy intended to split its growth more evenly between river and ocean cruising.

At a news conference aboard the Viking Skirnir, one of 12 new river vessels that Viking dedicated here and in Rostock, Germany, on March 24, the company’s chairman, Torstein Hagen, said Viking planned to build six new river cruise ships for 2016.

That’s half the total delivered this year and a third of the record 18 ships dedicated en masse in 2013.

Hagen acknowledged that growth in the river cruise business has been slowing slightly, but he said the company’s total growth would not slow, because the new ocean cruise ships will be coming on line.

“We’re making space for some of our ocean cruisers,” Hagen said. “We want to make sure that’s at least as great a success as the rivers.”

The shift comes against a backdrop of weaker-than-expected sales of European river cruises in 2015. Hagen said river cruise bookings to date this year have been running about 10% ahead of last year, which he termed “a little bit slower than we had expected.”

Alluding to the impact on U.S. vacationers of the viral outbreak in West Africa and a terrorist incident in the French capital, Hagen said, “I think [slower growth] relates to Ebola, Paris, stuff like that.”

Another factor more specific to Viking is reduced demand for its cruises in Russia. Tony Hofmann, Viking’s senior vice president of operations, said that bookings were off about 50% for the line’s five Russian ships and one Ukrainian vessel.

“We’re now in an extremely solid financial position. We have money coming out of our ears.” — Viking CEO Tor Hagen

As a result, two Russian ships and the Ukrainian ship have been laid up, although Hagen said the staff remains on payroll.

“It will come back, I’m sure,” he said of Russian river cruising.

Until the slowdown began, Hagen said, Viking had posted overall growth of more than 30% a year for the past five years. Turnover, a European term for gross revenue, will be about $2 billion this year, he said.

Part of that will be derived from the new ocean cruise side of the business. Hagen said Viking planned to take delivery of Viking Star by March 29 and run a 10-day shakedown cruise in early April.

Hagen said that within three months of its 2013 announcement, the ship was 80% booked for the inventory that was put on sale, and it is now 85% booked for 2015. He said that in 2016, when at least one and possibly two more ocean ships will be delivered, the Viking Ocean is 49% booked.

The river cruise expansion, Hagen said, has left Viking in a good position to finance its entry into the ocean segment, which is considered to have high barriers to entry by many analysts.

“We’ve been very fortunate,” Hagen said. “We’ve had tough times along the way. We’re now in an extremely solid financial position. We have money coming out of our ears.”

The 47,000-gross-ton Viking Star, being built by Italy’s Fincantieri, has been estimated to cost about $300 million, although Viking hasn’t publicized the price. Hagen said other aspects of getting into the ocean side of the business have been easier for Viking because it already has a purchasing department, a sales operation, food and beverage and other functions.

“It’s a piece of cake,” Hagen said.

So far this year, Viking has hired about 1,200 ship employees, including 650 for the 12 new river ships and 550 for the Viking Star. They all go through a three-week training program before starting work on the ships.

At a celebration banquet after dedicating the newest river vessels in Amsterdam, Hagen suggested that his dream for the ocean cruise side of the business included at least 10 ships.

He was given a commemorative game board by Bernard Meyer, managing partner of Germany’s Meyer Werft shipyards, where Viking builds its river cruise vessels, that included slots for 100 ships, a number Hagen had laid out several years ago as a “nice” goal for his river fleet.

In accepting the board, Hagen said he had a vision for the ocean cruise business with a number that “ends with a zero, but not two zeros. It wouldn’t be surprising if we see 10 of these someday,” he said.

As Viking eases into the ocean business, its strategy calls for continued rapid growth but spread over a larger base than its river cruise business, which is largely concentrated in Europe.

“Our rate of growth is running at 35% per year, and you don’t have very many companies that accomplish that,” Hagen said at the banquet.

Viking recently announced it plans to enter the river cruise market in the U.S. with six ships built for the Mississippi River. He said he did not yet have a contract for the construction of the ships, which will be built in a yard in the U.S., but hoped to start operations toward the end of 2017.

Viking has already started running ads on TV and elsewhere promoting its ocean cruise business, and one question is how much the river cruise market will feel the effects of Viking’s switch in emphasis.

Hagen said the company has spent upwards of $600 million since 2001, when it began marketing in the U.S., all of it on river cruise promotion.

“We are not surprised river cruising is growing so fast,” Hagen said at the Viking Skirnir press conference. “With normal modesty, we are causing it to grow.”

Viking’s brand awareness is high, he said, fed by a successful sponsorship of the PBS hit series “Downton Abbey.”

Now it may be ocean cruising’s turn in the spotlight. Hagen said the mayor of Bergen, Norway, has invited 20,000 people to the Viking Star naming ceremony in May.

The decision to build only six river ships next year, he said, “is a little bit related to our entry into ocean ships. We’re now giving people a choice. And we want to make sure we have excess demand.”

But Hagen also noted that Viking retains options with Meyer’s shipyard to build an additional 18 European river ships.

“There comes a time when it will ease off. No doubt about it,” Hagen said. “But we won’t lead the ease-off, I can assure you.”