Disney Cruise Line completes improvements to Magic

Disney Cruise Line completes improvements to Magic

By Tom Stieghorst
AquaDunkDisney Cruise Line has returned the Disney Magic to service after a two-week drydock to overhaul the 15-year-old ship. Pools, restaurants, night spots and children’s play areas were updated.

Disney wouldn’t reveal the cost of the improvements, but said it was a substantial amount.

Probably the biggest change was in the pool deck, where a more intimidating water slide called Aqua Dunk was added. The slide requires a climb through a funnel to get to a chamber that connects to a tube looping out over the ship’s side. The floor of the chamber drops away, plunging the rider into a near vertical fall for the first few seconds.

Along with the new slide, Disney shrank the space for Micky’s Pool, giving it over to the Aqua Lab splash area found on the Dream and Fantasy, and the Twist n’ Spout water slide.

The children’s play areas in the Oceaneering Club were also redesigned, with a big two-story slide being the new highlight of Andy’s Room from the “Toy Story” film.

Another change was the elimination of Parrot’s Cay, one of three rotational restaurants unique to Disney ships. Its space has been remade into Carioca, a Brazilian-themed room with colorful contemporary chandeliers and a pan-Latin menu.

The iconic Animator’s Palette restaurant was outfitted with new light, sound and video technology and is playing a new show, “Drawn to Magic,” that is a personal favorite of Disney Cruise Line president Karl Holz.

“It’s a very touching, heartfelt experience that surprised us,” Holz said.

Elsewhere, the adults-only nightclub section of the ship has been renamed After Hours (formerly Beat Street) and given a more contemporary silver-and-black design.

Topsiders Buffet has been renamed Cabanas, and has expanded by 725 square feet so it doesn’t feel so crowded.

In the salon, a two-chair barber shop has been carved out for men’s haircuts and shaves.

Disney Magic, the line’s original ship, will be doing three-, four- and five-day cruises from Miami to the Bahamas and Caribbean through the end of the year, before shifting in January to Port Canaveral for three- and four-day Bahamas cruises, and later moving to the Mediterranean for cruises between Barcelona and Venice.

Brand plans in the Caribbean

Brand plans in the Caribbean

By Tom Stieghorst

*InsightAs cruising grows globally, the Caribbean finds itself competing with rich destinations that have plenty of capital. How do Caribbean countries find the resources to keep their edge in the battle for passengers?

One solution appears to be to tap into the power of established local brands, as some cruise lines and tour operators are doing in Jamaica.

Royal Caribbean International has struck a branding partnership with Red Stripe, the well-known beer brewed on the island by Desnoes & Geddes. The beer’s squat brown bottle and painted label are a Jamaican icon, and it is distributed in a number of foreign countries by Diageo, the worldwide liquor marketer.*TomStieghorst

Another example is support by Appleton Rum for tours of the 2,000 acre Good Hope estate, a plantation near Falmouth where Royal’s giant Oasis and Allure of the Seas ships dock.

Tour operator Chukka Caribbean Adventures offers the culturally-focused tours. This year it developed excursions for guests to the estate based on coffee, spices and rum, all which were once produced at the historical attraction.

Visitors can take a step back in time to when plantation culture was in its prime, and then purchase products before returning to their ship.

In addition to Appleton, sponsors include Jablum Coffee and Walkerswood Jerk Seasoning.

The use of international brands leverages the earning power of local Caribbean businesses beyond what they might otherwise yield. Some of that money can be returned to marketing local tourist sites to international travelers, fueling a virtuous cycle.

The possibility for rum and beer sponsorships across the Caribbean seems especially promising, with nearly every island producing its own version of rum, from Cruzan in the Virgin Islands to Mount Gay in Barbados and Betancourt in Haiti.

Beyond Red Stripe, beer exports with international followings include Presidente and Bohemia in the Dominican Republic and Kalik in the Bahamas.

Branded partnerships represent the kind of creative financial thinking that Caribbean destinations will have to employ to compete with rich destinations like Singapore and Hong Kong for cruise passengers.

Home-grown brands are a not-so-hidden Caribbean asset, and the time is ripe to put them to good use.

Bahamas courting cruise passengers with Balmoral Beach in Nassau

Bahamas courting cruise passengers with Balmoral Beach in Nassau

By Tom Stieghorst
In the latest attempt to make a Caribbean port more attractive to return visitors, a group of investors in the Bahamas has redeveloped the former Blackbeard’s Cay and renamed it, providing more for cruise passengers to do when stopping in Nassau.

The attraction, which reopened last month as Balmoral Beach, is one response to the cruise industry’s call for destinations in the Caribbean and the Bahamas to refresh their appeal.

About $5 million has been invested to improve the beach on Balmoral, according to Bahamian press reports. The operator of the resort, Samir Andrawos, was unavailable for comment.

The redeveloped area, which is being used by Carnival Cruise Lines, includes a white-sand beach with lounge chairs and umbrellas, four bars, an indoor restaurant, cabanas and a gift shop.

Other cruise lines have fostered similar day excursions. Royal Caribbean International, for example, last year partnered with Jamaica’s best-known beer to open Red Stripe Beach near the port of Falmouth, where its Oasis and Allure of the Seas ships dock.

Such beaches provide a less expensive option for passengers than excursions to luxury hotels or waterpark resorts. An excursion to Red Stripe Beach, which has a bar and grill, showers and chairs for rent, costs $24.

Balmoral Beach occupies part of an island off Cable Beach, the other half of which is the site of Sandals Royal Bahamian Resort’s offshore island. Blackbeard’s Cay, which had a stingray attraction, closed in 2012, and Andrawos was hired to improve it.

Andrawos runs the destination management company St. Maarten Sightseeing Tours.

Balmoral Beach is hosting excursions from Carnival, which charges $49.99 per adult. It is reached via a launch from the cruise ship pier in downtown Nassau.

Reviews posted on Carnival’s website have praised the new beach and attentive staff but panned the boat ride as lengthy and crowded.

Balmoral costs less than a beach excursion to Atlantis, the mega-resort on Paradise Island, which is priced at $99 including lunch. Guests can pay for Balmoral products and services with the Carnival Sign and Sail card.

In Jamaica, Royal developed a beach that is exclusive to its guests, about 10 minutes by bus from the cruise port. It leased the property and entered a branding partnership with Red Stripe to develop it.

It has fewer facilities than Balmoral Beach, but it also provides a less expensive beach option than, for example, a more inclusive beach excursion to the Hilton Rose Hall Resort near Falmouth, which costs $139.

In Nassau, some merchants along downtown’s Bay Street fear that the Balmoral development will eventually hurt their businesses because passengers can visit the site without even leaving the cruise ship piers.

David Johnson, director general of the Bahamas Tourism Ministry, said that Carnival provides about 1.9 million of Nassau’s 4 million annual cruise ship arrivals. He also noted that those visitor numbers are up from 500,000 in 1995.

“Nassau is now the world’s largest transit cruise port,” Johnson asserted.

As the number of cruise visitors to Nassau grows, they need more things to do, Johnson said. In addition to the private development at Balmoral, the government is making improvements on Bay Street, he said.

“We’re really on a path to completely revamping what we know as downtown Nassau,” Johnson said.

Among other changes to Nassau, a new permanent Straw Market was opened last year to replace the one that burned a decade ago. Pompey Square, a green space in front of the Hilton British Colonial, was dedicated in June and has opened up Bay Street and made it more pedestrian-friendly, Johnson said.

Cargo traffic has been rerouted off Bay Street to Arawak Island, and there is a 10-year plan to extend a boardwalk east from the cruise pier almost to the bridge to Paradise Island, he said.

There are also plans to redo Festival Place, where cruise passengers enter Nassau, to increase its capacity from 5,000 to 25,000 a day, Johnson said.