Bahamas courting cruise passengers with Balmoral Beach in Nassau

Bahamas courting cruise passengers with Balmoral Beach in Nassau

By Tom Stieghorst
In the latest attempt to make a Caribbean port more attractive to return visitors, a group of investors in the Bahamas has redeveloped the former Blackbeard’s Cay and renamed it, providing more for cruise passengers to do when stopping in Nassau.

The attraction, which reopened last month as Balmoral Beach, is one response to the cruise industry’s call for destinations in the Caribbean and the Bahamas to refresh their appeal.

About $5 million has been invested to improve the beach on Balmoral, according to Bahamian press reports. The operator of the resort, Samir Andrawos, was unavailable for comment.

The redeveloped area, which is being used by Carnival Cruise Lines, includes a white-sand beach with lounge chairs and umbrellas, four bars, an indoor restaurant, cabanas and a gift shop.

Other cruise lines have fostered similar day excursions. Royal Caribbean International, for example, last year partnered with Jamaica’s best-known beer to open Red Stripe Beach near the port of Falmouth, where its Oasis and Allure of the Seas ships dock.

Such beaches provide a less expensive option for passengers than excursions to luxury hotels or waterpark resorts. An excursion to Red Stripe Beach, which has a bar and grill, showers and chairs for rent, costs $24.

Balmoral Beach occupies part of an island off Cable Beach, the other half of which is the site of Sandals Royal Bahamian Resort’s offshore island. Blackbeard’s Cay, which had a stingray attraction, closed in 2012, and Andrawos was hired to improve it.

Andrawos runs the destination management company St. Maarten Sightseeing Tours.

Balmoral Beach is hosting excursions from Carnival, which charges $49.99 per adult. It is reached via a launch from the cruise ship pier in downtown Nassau.

Reviews posted on Carnival’s website have praised the new beach and attentive staff but panned the boat ride as lengthy and crowded.

Balmoral costs less than a beach excursion to Atlantis, the mega-resort on Paradise Island, which is priced at $99 including lunch. Guests can pay for Balmoral products and services with the Carnival Sign and Sail card.

In Jamaica, Royal developed a beach that is exclusive to its guests, about 10 minutes by bus from the cruise port. It leased the property and entered a branding partnership with Red Stripe to develop it.

It has fewer facilities than Balmoral Beach, but it also provides a less expensive beach option than, for example, a more inclusive beach excursion to the Hilton Rose Hall Resort near Falmouth, which costs $139.

In Nassau, some merchants along downtown’s Bay Street fear that the Balmoral development will eventually hurt their businesses because passengers can visit the site without even leaving the cruise ship piers.

David Johnson, director general of the Bahamas Tourism Ministry, said that Carnival provides about 1.9 million of Nassau’s 4 million annual cruise ship arrivals. He also noted that those visitor numbers are up from 500,000 in 1995.

“Nassau is now the world’s largest transit cruise port,” Johnson asserted.

As the number of cruise visitors to Nassau grows, they need more things to do, Johnson said. In addition to the private development at Balmoral, the government is making improvements on Bay Street, he said.

“We’re really on a path to completely revamping what we know as downtown Nassau,” Johnson said.

Among other changes to Nassau, a new permanent Straw Market was opened last year to replace the one that burned a decade ago. Pompey Square, a green space in front of the Hilton British Colonial, was dedicated in June and has opened up Bay Street and made it more pedestrian-friendly, Johnson said.

Cargo traffic has been rerouted off Bay Street to Arawak Island, and there is a 10-year plan to extend a boardwalk east from the cruise pier almost to the bridge to Paradise Island, he said.

There are also plans to redo Festival Place, where cruise passengers enter Nassau, to increase its capacity from 5,000 to 25,000 a day, Johnson said.

Carnival introduces guarantee

Carnival introduces guarantee

By Tom Stieghorst
Carnival CruisesCarnival Cruise Lines unveiled a guarantee, promising to refund 110% of the fare if guests cut short their cruise for any reason.

The offer includes complimentary return transportation and a $100 onboard spending credit for a future Carnival cruise.

To activate the guarantee, passengers must report to the guest services desk within the first 24 hours of a cruise.

The guarantee applies to U.S and Canadian residents only and is valid on three- to eight-day voyages to the Bahamas, Caribbean, Mexican Riviera, Alaska, Canada and New England departing through April 30, 2015.

“The ‘Great Vacation Guarantee’ is designed to provide an assurance to those consumers who may be considering a cruise that we stand behind our product,” said Carnival Cruise Lines CEO Gerry Cahill.

It is designed to give potential cruisers “complete peace of mind,” Carnival said.

Carnival will promote the guarantee with ads, through travel agents, and on a section of its website.

Grandeur of the Seas Returns

Grandeur of the Seas Returns

Royal Caribbean’s Grandeur returns to Baltimore

By: Marilyn Green

Grandeur of the Seas was welcomed her homeport of Baltimore flying an historic flag. // (c) 2013 Royal Caribbean International

Grandeur of the Seas was welcomed her homeport of Baltimore flying an historic flag. // (c) 2013 Royal Caribbean International

On July 12, Royal Caribbean International’s Grandeur of the Seas was welcomed back to her homeport of Baltimore, after six weeks’ recovery from a May 27 fire in the Bahamas, which is still under investigation.

Grandeur previously had a five-week, $48 million revitalization last year, adding balconies and Oasis-class features including flat-screen televisions, an outdoor movie screen and a redesigned atrium equipped for aerial shows, which received heavy applause as guests captured the Four Seasons spectacular. There are also new digital signs by the elevators that take guests through the daily schedule, give directions and display restaurant menus, all in several languages.

But only a few weeks after the ship started service out of Baltimore, the fire broke out. It was extinguished without injuries, although the passengers were called to their muster stations as a precaution. The ship never lost its power, propulsion or communications.

As Grandeur sailed back into Baltimore in July, the ship flew the historic Star-Spangled Banner flag as it passed Fort McHenry, as well as the U.S. Navy’s “Don’t Give up the Ship” flag flown by Commodore Perry during the War of 1812. Clearly, agents took up the message: Royal executives hosted 1,600 travel partners on a July 12 sailing prior to the resumption of revenue service, and attendees were warm in their praise.

The city was even more enthusiastic in its welcome for Grandeur in the wake of the announcement that Carnival Pride would be leaving the homeport in 2014. Grandeur of the Seas is committed to year-round cruises from Baltimore until at least April 2015.