New chief executive appointed for Carnival UK

New chief executive appointed for Carnival UKDavid Dingle has been appointed chairman of Carnival UK, with current executive vice-president of operations David Noyes (pictured) taking over as chief executive.

Noyes will have operating responsibility for P&O Cruises and Cunard from October 1, and both he and Dingle will report to Carnival Corporation president and chief executive Arnold Donald.

Donald said: “This moves allows us to strengthen further our overall leadership in the critically important UK marketplace, while also promoting from within to leverage the skills, experience and capabilities of our executive team.”

Dingle, who became chief executive in 2007, joined P&O Cruises in London in 1978 where, after holding a series of commercial positions, he became managing director in 2000. At the time of the merger of P&O Princess Cruises plc and the Carnival Corporation in April 2003, he became managing director of Carnival UK.

Noyes joined Carnival UK in 2011, in his current position.  Prior to joining Carnival, he worked in the UK travel industry for 25 years, mainly with British Airways, where he was responsible for BA’s worldwide customer services operation, and latterly with Gray Dawes Travel as chief executive.

Elaine Holt will join Carnival UK on October 1 as David Noyes’ replacement as executive vice president operations following a career in the rail, road and airline industries. She has led a series of transformational programmes as executive chairman of East Coast Mainline and before that as managing director of First Capital Connect.  Most recently she has acted as a non executive director of the Highways Agency.

Dingle said: “David Noyes is exceptionally placed to lead P&O Cruises and Cunard into the future and grow the business for the next generation. Elaine brings with her a strong blend of operational and customer services skills and will be a very valuable addition to our executive team.”

Carnival UK chief warns over tighter sulphur emissions rules

Carnival UK chief warns over tighter sulphur emissions rulesThe boss of Carnival UK has warned that cruising in northern Europe “is not sacrosanct” as the shipping industry cranks up pressure against tighter planned international rules on sulphur emissions.

Chief executive David Dingle told Travel Weekly that company brands P&O Cruises and Cunard Line have already planned a 28% cut in Baltic and Norway cruises between 2013 and 2015.

Despite a large increase in new ex-UK capacity targeting newcomers to cruise holidays next year, the Baltic region is not a strong draw for new to cruise passengers, suggesting further reductions could be possible.

Dingle spoke after a cross-party group of MPs last week lobbied the government to amend the rules to give the cruise and ferry sectors time to adapt their ships.

The sulphur content of fuel must fall to 0.1% in January 2015 in the North Sea and English Channel to cut pollution.

But Dingle calculated that there was only a “50-50” chance of getting the required breathing space to allow ships to be fitted with the scrubber technology required to clean existing fuel.

The UK Chamber of Shipping wants prime minister David Cameron to lobby Brussels to buy time to allow shipping companies to install the technology.

It estimates that it could take up to two years for every ship to be fitted with the new technology – so the January 1 deadline is seen by the industry as being “entirely unrealistic”.

Dingle said lobbying would be stepped up in the second half of the year ahead of the deadline and warned of the detrimental social and economic impact that would be incurred if ferry companies had to abandon routes and cruise lines were forced to alter itineraries away from regions such as the Baltics and Norway.

DFDS has already announced the closure of the Harwich to Esbjerg route and there are fears that 2,000 jobs could be lost across the country if other routes are forced to closed.

“Northern Europe is not sacrosanct even at a time when cruise lines are starting to grow capacity,” said Dingle.

UK Chamber of Shipping CEO Guy Platten said: “We support the move to reduce sulphur emissions and the introduction of tough new limits.

“But the sharp increase in demand for low sulphur fuel will see a massive spike in costs both for ship owners and potentially for ordinary diesel car users – so we need to use the new technology instead. But that technology is only now beginning to work, and could take up to two years to fit properly to all of our ships.

“Reducing sulphur is a job we agree needs doing, but it needs to be done in a pragmatic way that protects jobs as well as the environment. All we’re asking for is the EU to understand the practical realities we face and give us the time we need to comply.

“A report by [consultants] AMEC recently said if we implement new regulations before the technology is ready, then 2,000 UK jobs could be lost, thousands more lorries will clog up our roads and 12 million tonnes of additional Co2 will be emitted into our atmosphere unnecessarily every year (Travel Weekly June 12).

“We know other countries within the EU share our concerns – but they are waiting for leadership from the UK.

“So this is an issue in Europe where the prime minister can make a real difference, it is a real opportunity for him to stand up for British business in Europe and succeed. We are simply asking that he takes it.”

Carnival UK questions how lines sell port excursions

Carnival UK questions how lines sell port excursions

Carnival UK questions how lines sell port excursions

Carnival UK’s Gerard Tempest (pictured) believes cruise lines need to reassess their shore-excursion model as 
third-party suppliers continue to expand.

Speaking at the Clia Selling Cruise Conference in Southampton, chief commercial officer Tempest said in light of the expansion of third-party suppliers he was putting a lot of thought into the best approach for selling shore excursions and tours.

Attraction World recently started selling cruise excursions and Cruisingexcursions.com increased its agent commission at the end of April.

Tempest said: “I just wonder whether third parties have been in our blind spot and we have let some of those parties eat our lunch. We, and I daresay some other cruise lines, are wondering about our traditional model of offering shore excursions and tours. How fit for the future is it? And is there another model we could look at?

“That requires a lot of thought and understanding of the marketplace, but it is something that we are certainly paying attention to.”

Tempest, who was a keynote speaker at the Clia conference, also spoke about the excitement surrounding P&O Cruises’ Britannia and Royal Caribbean International’s Anthem of the Seas, which will both sail from Southampton on launch next year.

“Anthem of the Seas and Britannia will complement each other and will work together to stimulate the market,” he said. “The customers for Britannia and those for Royal Caribbean will sit comfortably together.

“We are excited about Anthem coming into the UK because of what it will do to stimulate cruise.”

Stuart Leven, UK boss of Royal Caribbean, agreed, saying: “The industry’s job becomes far easier with companies such as Royal Caribbean and P&O deploying their newest and best hardware in the UK.”