For cruising, a low-key start to hurricane season

By Tom Stieghorst
*InsightConsider Hurricane Arthur a kind of warm-up exercise for the 2014 hurricane season, which has five months to go.

Cruise lines had to pay serious attention to Arthur, but didn’t have to do much in the end.

Unlike many Atlantic hurricanes, the storm was never a threat to the Caribbean, and Florida barely had time to get worried about it before Arthur departed for points north.

But hurricanes tend to conform to patterns in a given season, pushed by atmospheric and climate conditions. So the cruise ports up and down the East Coast might want to do a little extra planning now in case another Arthur forms.*TomStieghorst

For what it’s worth, hurricane experts are forecasting a relatively mild season due to cooler than normal tropical Atlantic sea temperatures and the ongoing formation of an El Nino current in the Pacific Ocean.

One atmospheric scientist, Robert Gray of Colorado State University, is calling for 10 named storms, four hurricanes and one major hurricane in the Atlantic this season, which stretches officially until Dec. 1.

Gray rates the probability of a major hurricane (category 3,4 or 5) striking the U.S. East Coast this year at 22% (the average is 31%) and the chance for a Gulf Coast strike at 23% (the average is 30%).

He says the chance of a major hurricane tracking through the Caribbean is 32%, compared with a 42% average for the past century.

Of course, Gray and other forecasters had egg on their faces last year when the stronger-than-expected season they forecasted failed to materialize. Gray predicted before the season that nine hurricanes would form, but only two showed up.

Arthur’s progress up the East Coast prompted some minor itinerary shuffling. The Carnival Splendor called in Bermuda rather than St. John over the weekend. The Norwegian Gem did an overnight in Nassau rather than calling on Great Stirrup Cay, to sail back to New York ahead of the weather.

But it’s worth pointing out that no one had their cruise vacation ruined by Hurricane Arthur, unlike the estimated 250,000 folks who planned to spend their Independence Day weekend in the Outer Banks of North Carolina.

The next named storm, according to the World Meteorological Association’s list for 2014, will be Bertha. Let’s hope she’s neither big nor bad.

And should the 2014 be a repeat of 2013, with only 13 named storms, the last one this year will be named Marco. Of course, if we only get to Josephine, Gray’s 2014 forecast will be right on the money.

Cruise lines increasingly onboard with overnights

By Tom Stieghorst
Hong Kong fireworksThe emergence of evening port stays as a defining feature for Azamara Club Cruises has focused a spotlight on the growing use of this alternate deployment strategy.

Traditionally, cruise lines have offered few if any overnight stays and generally leave ports of call before sunset. Large-ship lines in particular have made their vessels into evening playgrounds.

“The shipping industry as a whole has built massively beautiful, stunning ships … but oftentimes in many people’s minds the ship became the destination,” said Azamara President and CEO Larry Pimentel.

A number of lines are flipping that playbook, making the actual destination the evening focal point.

“We have to think not outside the box, but outside the ship,” Pimentel said.

Other lines that have embraced overnight stays include Crystal Cruises, Seabourn, Silversea Cruises and Oceania, whose fleet deploys some of the same type of ships that Azamara does.

By offering more overnight stays in port, cruise lines risk declines in some key sources of onboard revenue, such as casinos, duty-free shops, bars and alternative restaurants.

Almost all the lines pursuing the strategy are upscale, small-ship brands with inclusive amenity policies and worldwide itineraries with a preponderance of longer voyages.

Crystal Cruises, for example, is offering a 14-day Asian cruise next January that overnights both before it departs Singapore and after it terminates in Hong Kong, as well as a mid-cruise overnight in Ho Chi Minh City, Vietnam.

Overnights have practical benefits in addition to giving guests more sightseeing time.

“When you overnight the day you arrive at port, the number of bags that miss the cruise drops to zero,” said Thomas Mazloum, Crystal’s senior vice president for operations.

Crystal is offering some epic holiday port stays, including a 2016 New Year’s Eve overnight in Sydney, Australia, that includes chartered catamarans to see a fireworks display.

Another line that is increasing the number of overnight stays it offers is Silversea Cruises, which for 2014-15 has increased to two days each its overnights in Livorno and Sorrento, Italy; Bordeaux, France; and Leith, the port for Edinburgh, Scotland.

Silversea has also increased late-night departures in cities with desirable night-life scenes, including St. Tropez, Ibiza, Monaco, Portofino, St. Barts and Amsterdam, spokesman Brad Ball said.

Likewise, Oceania Cruises and Regent Seven Seas Cruises have a list of nearly two dozen ports where they conduct overnights, including stays of more than one night in Jerusalem, St. Petersburg, Shanghai and Yangon, Myanmar.

Pimentel said that because several cruise lines have acquired some of the former Renaissance Cruises R-class ships, it is hard to compete by claiming unique hardware. And some competitors have more luxurious vessels.

“I am not naive about the fact that the ships are 13 to 14 years old,” Pimentel conceded. “I do not have new tonnage.“

But as long as he can offer a unique experience, Pimentel said, people will seek it out.

That also is the thinking behind Costa Cruises’ neoCollection, a portfolio of older, smaller ships that Costa is promoting as “slow cruising.”

Many neoCollection itineraries are exclusive to the line’s smaller “neo” ships, which can sail to destinations inaccessible to larger vessels. Itineraries are designed with longer stopovers at each port — often overnight and part of the next day — to allow maximum time on shore.
Museo Picasso
Ships in the collection include the Costa neoRiviera (624 cabins) and Costa neoRomantica (789 cabins).

Pimentel acknowledged that other cruise lines are offering some overnights but said no one else offers at least one on every voyage. “Nobody hits as much of this as we do,” he said.
Building a collection of evening tours has taken time, Pimentel said, because tour operators weren’t accustomed to having ships in port so late.

Azamazing Evenings, Azamara’s first evening product announced last year, included special events such as an operatic recital at a castle in Tuscany.

Each cruise had one such evening, which was included in the base fare and was designed to accommodate all 694 passengers who can be accommodated at dual capacity on an Azamara ship.

Now, beginning with the summer season in Europe, Azamara will roll out Nights and Cool Places. Unlike Azamazing Evenings, they will be fee-extra and are designed for a couple dozen guests at a time.
They will also take place after guests have dined on the ship, making the prices more affordable.

Examples include a visit to the Picasso Museum in Malaga, and a tram ride to a peak for a private concert and to view the laser light show in Hong Kong harbor.

A second program, called Insider Access, will take guests to private homes for immersion experiences or connect them to locals in ways that conventional tours do not.

Prices will start at $120 to $150 and run up to $800 for insider programs with elite personalities.

“There’s a lot of human effort that goes into making this happen,” Pimentel said.

He said that with relatively few slots in each night tour, he expects them to sell out at first. “We will add more because communities have more than one cool thing,” Pimentel said.

One factor that restricts cruise lines at night is that port labor agreements sometimes limit the availability of workers, or make them more expensive. Crystal’s Mazloum said that can make it challenging when a ship overnights pre-cruise and guests arrive after-hours.

By staying in port more days, ships also incur more port charges for dock space, security and services, although that is partly or wholly offset by fuel savings because the ship is not moving, cruise executives said.

5 Things Not to Do on Your First Cruise

 

man screaming in frustrationSo my first cruise — a week-long Bermuda cruise sailing on Norwegian Dawn — wasn’t perfect (credit the rain, a couple lacklustre shows and several cancelled activities), but it was pretty great. It took me a couple days to figure out how to make the most of my time on-board. As the days progressed and I learned the lay of the ship, my experience improved exponentially. I might have thought I knew a lot about cruising, but until you actually experience a cruise … well, you experienced cruisers know what I mean. So what did this first-time cruiser learn?

Don’t overdo it your first day on-board. Most mainstream cruise ships are bigger than you think — even if they’re not among the largest afloat. Most modern ships are composed of deck upon deck of cabins and public spaces and can accommodate thousands of people. The last thing you want to do is wear yourself out trying to unearth every nook and cranny of the ship before your vacation is even under-way. It’s easy to want to see and do it all on the first day, but avoid the temptation.

people sitting in cruise specialty restaurant NCLDon’t try to eat at every speciality restaurant.Most major cruise lines have made a habit of building multiple for-fee speciality restaurants into newer ships, and while these restaurants can be fantastic, you could end up shelling out a fistful of cash by the time your cruise commences. Plus, you risk missing some of the special items found in the ship’s main dining room. During my cruise, I was in such a hurry to start trying out the speciality restaurants that I neglected to realize that Night No. 1 was lobster night in the MDR. I was so sad to miss it — and those passengers raving about the quality didn’t help.

Don’t think you’re too cool to participate in corny cruise activities. Sure you can sit in your cabin all day or loaf about on the pool deck, but the real fun comes when you dip your toe in the cheesy cruise waters. No, I won’t sing karaoke, and bingo is not really my thing, but I found that even playing spectator at some of these events resulted in gut-busting good times. And don’t forget, cruising’s much better when you meet new people — and these cruise line organized activities are the best way to do so.

cruise ship cabin with towel animalDon’t stay in your cabin for hours at a time.While a few short naps are nice (especially if you have a balcony to veg on), if you spend too long of a stretch in your cabin, you’re sure to miss some fun on-board activities. It took me a couple days to realize I was missing things like movies on the big screen, trivia sessions and game shows like “Battle of the Sexes.” When cruising, there’s something going on every hour of the day, and the only way you’re going to have the best time possible is to venture out of your cabin and get involved.

Don’t forget to be nice to the crew. These guys and gals work hard for your enjoyment. Remember to smile at them and thank them for their hard work. You’ll be rewarded with personalized service and great conversation. It was awesome to have crew members addressing me by name and stopping in the halls to chat me up at every turn. Be sure to set the right tone from the beginning, and your effort will surely be reflected in your experience.