Tag Archives: drydock

Allure of the Seas refurbished in drydock

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Allure of the Seas in dry dock

Royal Caribbean’s Allure of the Seas, the world’s largest cruise ship, received new restaurants, suites and public spaces in its first major drydock since its debut in 2010.

New restaurants include Izumi Hibachi & Sushi, a “re-imagined” version of Royal Caribbean’s Izumi Japanese restaurant, and Sabor Taqueria & Tequila, its modern Mexican concept.

Also new is Coastal Kitchen, the restaurant reserved for suite guests on Royal Caribbean’s newer ships.

Royal Caribbean said it has added 10 new suites to Allure, with views of the aft Aqua Theater and Boardwalk neighborhood. They include two new Royal suites, six Grand suites and two Royal Family suites. Guests will have access to a new Suite Lounge and a new sun deck area both exclusive to suite passengers.

Allure also got new shops including Kate Spade New York and Michael Kors.

The ship will sail in Europe from Barcelona through November, when it will return to Fort Lauderdale.

Royal Caribbean’s rollout of RFID wristbands will be gradual

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Royal Caribbean RFID wristbandFORT LAUDERDALE — Royal Caribbean Cruises Ltd. President Adam Goldstein said it will be several years before the Sea Pass wristbands being used for room keys on Quantum of the Seas can be rolled out fleetwide.

Goldstein said the radio-frequency identification (RFID) wristbands are simple, but they go hand-in-hand with a new shipboard property management system that takes a fair amount of time to install.

“The next-generation embarkation and the RFID bands will kind of follow that process,” Goldstein said in a speech at the CruiseWorld conference, a Travel Weekly event.

Royal Caribbean will proceed ship by ship with the installations. He did not say which would be the next ship in line for Sea Pass.

Goldstein said that older ships such as Majesty of the Seas that look their age next to Quantum have been given extended life by adding newer features in scheduled drydocks.

“We’ve found across the boCruiseWorld - Adam Goldsteinard — and this is industrywide — that we’ve been able to inject a lot more features from the newer ships onto the older ships than probably any of us thought possible.”

He also noted that RCCL has six brands and that older Royal Caribbean and Celebrity Cruises ships such as Majesty of the Seas have traditionally migrated to its other, primarily European, brands.

Goldstein said pressure on concessionaires to be more efficient has resulted in smaller footprints for areas like the photo gallery on Quantum. That has freed up more space for a variety of extra features that make the ship more exciting overall, he said.

CruiseWorldGoldstein said he’s never been a big fan of the contemporary-premium-upper premium-luxury continuum that many use to label the market segments of the cruise business, and that the edges of those categories are increasingly blurring into each other.

“If you’re in a loft suite on Oasis of the Seas, you’re in a pretty luxurious product,” he said.

“Very often our bigger brands are the second choice for couples that are normally cruising on small luxury ships,” Goldstein said. He said those passengers want the attributes of a large ship with all of the luxury amenities of a small one. “It is an interesting marketing challenge.”

Carnival Freedom passengers sound off

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By Tom Stieghorst
*InsightI was aboard the Carnival Freedom on an eight-day cruise through the Caribbean last week. The ship was fresh out of a drydock and sported the new Camp Ocean children’s play areas.

At the conclusion of the cruise I asked 10 passengers, or couples, about the highlights and lowlights of their cruise.

The passengers ranged in age from young adult to retired. Several were African-American, two were Hispanic, and they came from seven states, including Utah and California. Three were from Florida.

A few general impressions stood out. Overall, the satisfaction level was pretty high. Several struggled to find anything negative to say, and no one was more negative than positive.*TomStieghorst

The excursions were one highlight for most of those interviewed, especially the tour guides. If there was a complaint it was that the excursions, and the port calls in general, went by too quickly.

“A little more time in port would have been great,” said Danilo Martell of Corona, Calif.

Although Grand Turk, the Dominican Republic, Aruba and Curacao each had their individual followings, Sarah Hoetzlein of Pittsburgh said the 11 p.m. departure from Curacao made that her favorite.

“I would love it if they stop later, so you have some night time,” she said. At other ports, she said, the beach excursion “is all you have time to do.”

Several mentioned the entertainment as a highlight, including Diana Jensen of Salt Lake City, who said the production shows were “the best thing on the ship.”

Others mentioned “sharing time with friends” and “there’s always something to do” as highlights and the level of service got high marks, except for the sea day brunches where the staff was “nonattentive” and the line to get in was long at times.

Several mentioned that they would like more food choice in the “tween times” after major meals, when the lido deck buffet is closed and deli sandwiches or pizza are the culinary offerings.

Katie Kivett of Nashville appreciated that Carnival is one of the few lines that allows children under 2 into the babysitting program, but didn’t like that her 15-month-old son was not allowed in the pool.

Other lowlights: motion sickness, the boarding process stalled and no one offered an explanation, there’s not enough to do at night for nondrinkers, some of the food was just “OK.”

Other highlights included the size of the beds, windows, closets and drawer space in the forward-facing cabins on the lido deck, the abundance of high-chair and crib accommodations for infants, the classes, casino and art auctions, and the dune buggy, power snorkel and catamaran excursions in Grand Turk, La Romana and elsewhere.