Players in a Likely Crystal Cruises Acquisition

With Crystal Cruises suspending operations through April with owner Genting Hong Kong warning of cash troubles, there is no shortage of speculation of what will happen to one of the key luxury brands in the industry.

According to sources familiar with the situation, Crystal is drawing interest for its brand name, past passenger list of wealthy American clients, its new 200-guest expedition ship and fleet of river ships. Less interesting, according to sources, are the company’s larger ocean-going ships.

Catching up with industry sources, Cruise Industry News put together a list of possible suitors and scenarios.

Potential Players:

  • Genting: Could Genting reorganize using bankruptcy protection and continue to operate Crystal? The company could emerge stronger with reduced debt loads, new money and a fresh outlook if a reorganization takes place.
  • Lindblad: Lindblad Expeditions and Genting have already been at the negotiating table as Lindblad bought the Crystal Esprit in 2021. Lindblad has been active in the acquisition space, also having bought up complementary companies in recent years. While Crystal’s big ocean-going luxury ships don’t fit the Lindblad product, the river ships, new Endeavor and passenger list could be ideal.
  • MSC: MV Werften and a 75 per cent-finished 5,000-gest Global Dream could present an interesting opportunity for fast-growing MSC Cruises. The family-owned company is known to make quick decisions and wants to dominate the cruise industry. Could a shipyard and newbuild designed-for-China give them a platform to accelerate future growth even more? It could prove tempting. The Endeavor would also allow the company to enter the expedition market overnight.
  • Carnival/Royal/Norwegian: Could one of the three major players acquire Crystal into their portfolio of brands? It would prevent potential new competition. However, chances are the answer is no, as all three would see significant pushback from the investment community, which is focused on short term financial performance.
  • Azamara/Sycamore: After buying Azamara Cruises from Royal Caribbean Group in early 2021, Sycamore Partners, a private equity company, added the fourth ship with the acquisition of the Pacific Princess. It’s no secret in the industry circle they have been looking for more. A new parent company could operate both brands, with a lean shoreside organization, and vessel management from V. Ships Leisure, which is already running the Azamara fleet. It would allow Sycamore to add to its ocean-going capacity while entering the expedition and river markets.
  • Ponant: Another small cruise line that has been quickly growing is Ponant. With well-financed French owners, the boutique luxury operator has acquired both Travel Dynamics and Paul Gauguin and introduced a fleet of new ships for the Ponant brand.
  • National Investment Fund: It’s not a matter of if, but when, as it relates to a major public investment fund from a Middle Eastern country buying majority control of a cruise line.
  • Hotel Chain: The Ritz-Carlton Yacht Collection and Margaritaville enter the cruise industry in 2022. For hotel chains with a fear of missing out, this may be a key opportunity to get into the business.
  • New Money: The pandemic has brought new private equity money, hedge funds and new investors into the cruise industry. According to sources, there are still multiple deep-pocketed investors waiting for the right time to buy-in.
  • River Operator: The Crystal river ships are said to be drawing interest from a number of existing European river operators.

2021 cruise bookings a bright spot for travel sellers, lines

Lindblad Expeditions’ National Geographic Endurance. “There’s not a mass exodus by any stretch of the imagination,” said CEO Sven Lindblad.
Lindblad Expeditions’ National Geographic Endurance. “There’s not a mass exodus by any stretch of the imagination,” said CEO Sven Lindblad.

The strength of 2021 cruise bookings have been widely discussed by both Wall Street and the consumer media as a barometer of the industry’s ability to bounce back.

Several industry executives and large travel sellers have suggested that those future bookings are evidence of a level of strength and resiliency.

The media’s coverage of ships with Covid-19 outbreaks has left cruising arguably the hardest hit of any travel product. It was the first industry to shut down completely, and its resumption will depend on the easing of regulatory and port restrictions. Strength or weakness in future cruise bookings might be the best way to gauge how deep a hit cruise has taken and how quickly it can recover.

Even if a large percentage of 2021 cruise bookings are future cruise credit (FCC) redemptions, the fact that they are being chosen over a refund indicates “resilience in a desire to book a cruise,” said UBS analyst Robin Farley.

Citing data from what she called one of the largest cruise sellers, Farley said in a note to investors this month that “booking volume in the last 30 days for 2021 is actually up 9% versus the same time last year.”

Farley’s source reported that 76% of those who cancelled their cruises this year are taking the option for an FCC.

Some of the largest cruise sellers, including Cruise Planners and Cruise.com, also reported positive 2021 booking trends.

Cruise Planners CEO Michelle Fee said the company is “experiencing a strong 2021,” with many FCC bookings but also clients who are pushing summer and fall bookings ahead and brand new bookings.

“A large volume is not necessarily FCCs,” she said.

Anthony Hamawy, President of Cruise.com, said the company is seeing what he describes as a continuation of strength in 2021 bookings that started at the beginning of this year and has been boosted by clients using FCCs mostly in 2021.

Several cruise line executives said they are also seeing some 2021 strength.

“I can assure you we are also getting new bookings from customers who are not necessarily using an FCC,” said Carnival Cruise Line’s senior vice president of global sales and trade marketing Adolfo Perez.

Carnival CEO Arnold Donald tops list of global minority business ...

Carnival Corp. CEO Arnold Donald said during an interview on CNBC’s “Closing Bell” on April 14 that 2021 bookings were “strong.”

“People are booking,” Donald said during a subsequent media call. “They’re booking for ’21, in ’20 — people are booking this summer still. So there is demand.”

Sven Lindblad, CEO of Lindblad Expeditions, said that clients are holding onto their bookings.

“A lot of people who were not able to travel now are simply rebooking for next year,” Lindblad said. “Not all, obviously, and some are saying, ‘We want to rethink it.’ But we certainly aren’t getting a lot of cancellations beyond the summer and into 2021. The new activity is not as robust as it would be normally; we all lost the Wave season, but there’s not a mass exodus by any stretch of the imagination.”

Lindblad said that even bookings on trips in the “relative near term” are holding up.

“We’re getting some cancellations, but it’s amazing how few compared to what it could be,” he said.

Viking said in a statement that as of mid-April, its 2021 bookings are 20% ahead of 2020 bookings at the same point in time: “As a result, we have also opened additional inventory on our 2022 river and ocean itineraries. Our new Mississippi River cruises, which launched less than a month ago are selling well for the inaugural 2022 season, and there are several sailing dates that are already sold out. These bookings are driven largely by the hard work of our travel partners, and it is a testament to the resilience of our industry.”

The stock market hit a factor for cruisers

Mark Conroy, Silversea Cruises’ managing director of the Americas, said it’s been a “mixed bag.”

Members of the line’s loyalty program and past passengers “are taking the FCC”; some who already had 2021 cruises booked are even pushing them into 2022.

Clients who are newer to cruising “have been more nervous, and they’re the ones that have cancelled and want the refund because they don’t know the company very well and they’re not sure they want to travel again,” he said. “That will wear off over time.”

As of now, he said, many remaining 2020 cruises are well booked.

“The good news is before all this happened, 2020 looked like it was probably going to be the best year in our history,” he said. “We still have our third- and fourth-quarter cruises that are booked well enough that we’d want to operate them if we’re allowed to.”

Conroy said that at the luxury level, clients are concerned about their stock portfolios, which might have suffered significantly during the crisis.

Deborah Deming of Frosch Classic Cruise & Travel in Woodland Hills, Calif., said that is a major concern with her upscale clientele.

“If you’re 60 to 75 years old and $40,000 in the game with [a luxury line] and someone says you can have your money back, and you just saw your portfolio go down by $200,000, you want that money,” she said.

Another factor, Deming said, is clients’ concern about the cruise lines’ viability and whether it’s wise to leave such large amounts of money with them, something Conroy is also aware of. “That’s why it’s important that people know we’re part of [Royal Caribbean Cruises Ltd.],” he said.

Tom Baker, president of CruiseCenter, said that many clients moving cruises into 2021 are doing so with suppliers that aren’t offering a refund, so it’s a “forced move.”

“The biggest piece that is moving over now is the river cruise market, more than anything else because they are not offering refunds,” he said. “[Clients] don’t have a choice.”

Among clients who do, he said, about half have picked departures for the following year, and some are waiting to see what happens. Indicating some 2021 strength, Baker said he’s had to tell clients to book certain itineraries now.

“If you don’t pick something and you’re late to the game, you might miss out,” he said, citing Viking as one of the companies that seem to be very well booked next year, in part because they are only offering refunds on cruises that are cancelled. For future dates, if the client doesn’t want to go, they have to move the money to the following year.

Baker said that no matter what, he puts his clients first, even it means telling them not to use an FCC.

“I’m not going to talk anyone into taking a trip,” he said. “If they want to cancel and a vendor is willing to give the money back, take the money. There will be tomorrow and there will be beautiful trips to plan once we’re past this. And I will be here to help them.”

Canada implements cruise restriction

Alaska cruises from Seattle must call in Victoria, B.C., in accordance with U.S. cabotage laws.
Alaska cruises from Seattle must call in Victoria, B.C., in accordance with U.S. cabotage laws.

Canada’s government will restrict cruise ships with more than 500 passengers from calling at its ports until at least July 1, delaying the start of the Alaska cruise season for most large ship lines.

The decision will impact Alaska cruises from Seattle that have to call in Victoria, B.C., in accordance with U.S. cabotage laws requiring foreign-flagged ships sailing from U.S. ports to call in a foreign port before returning to the U.S.

Small-ship lines that operate in Alaska with U.S.-flagged ships such as Lindblad Expeditions, Alaska Dream Cruises, Uncruise Adventures and American Cruise Lines will not be impacted.

The restriction won’t impact Canada/New England cruise itineraries, as that season starts after July 1.

More than 140 cruise ships from 10 countries docked in Canada last year, Canada said, bringing at least 2 million travellers to the country. The country also deferred all cruise vessel calls in the Canadian Arctic for the entire cruise season this year, citing the limited public health capacity in Canada’s Northern communities.

Canada’s chief public health officer has already issued a health advisory recommending that Canadians avoid going on cruise ships.

“There is no immediate solution to allow cruise ships to operate in Canada while adequately containing the public health risk associated with Covid-19, other than delaying the start of the cruise ship season,” said Canada Minister of Transport Marc Garneau. “We do not take these decisions lightly and will continue to reassess as the situation evolves.”