Carnival Corp. CEO: Competitors’ newbuilds may hurt pricing

By Tom Stieghorst
MSC Cruises’ order book of four big new ships is an example of a trend that could spell trouble for an industry struggling to raise prices, Carnival Corp. CEO Arnold Donald said.

“We’ll have to see how it all plays out,” Donald said in a recent teleconference with reporters. “In an ideal world, you wish it wasn’t happening.”

Arnold DonaldDonald was not singling out MSC’s expansion for criticism, but he happened to be making his comments on the day the line ordered two 4,170-passenger ships. That came on the heels of an order for two 4,500-passenger ships, part of a plan to double MSC’s capacity by 2022.

Asked how prices can rise if Carnival Corp. restrains its own brands’ capacity growth while other lines don’t, Donald said he was confident that Carnival’s strategy was sound. It includes incremental growth in onboard revenue and ticket prices spread over 78 million passenger days, coupled with shrinking expenses by employing best practices culled from its 10 brands.

But, he said, if any competitor resorts to “super-aggressive pricing” to fill its ships, “then it can become a problem for the industry.”

Donald said travelers come to view the industry’s lowest prices as a gauge of how much they should pay for any cruise.

“People say, ‘I’m not going to go on that ship, but cruises only cost this much, and I don’t want to pay more than that because I don’t want to get ripped off.'”

On the other hand, he said, the upside of new capacity is more attention being paid to cruise products.

“It just allows them the opportunity to put cruise front and center, to help all of us close on [those] new to cruise,” he said.

MSC Cruises USA President Rick Sasso said that the real pricing stress this year has been in the Caribbean and that MSC wasn’t the initiator of the fare discounting there.

“It should not be a surprise to anybody that we’ve been successful and we’re going to continue to invest in our brand,” he said.

MSC pays 5% commission on prepaid cruise activities

By Tom Stieghorst
MSC Divina 410MSC Cruises said it will pay 5% commission on cruise activities that cost extra, if they are prepaid and booked through a travel agent.

The line said commissionable activities include spa treatments, specialty restaurants, beverage packages and celebration packages. MSC said they are in addition to the current commissionable shore excursions, hotel packages, transfers and air. Details are at msccruiseagent.com.

Few if any other cruise lines pay commission on such items.

MSC also said it will pay 25% commission on balcony cabins on MSC Divina later this year on sailings between Aug. 2 and Dec. 20. The travel must be booked May 27 through July 31 and apply to categories B1, B2 and B3.

Also, starting June 2, agents can earn tour conductor credits for selling a certain number of FIT bookings. The credits are typically earned when booking groups, but MSC said agents to not need to block group inventory.

One tour conductor credit will be awarded for every 20 full-fare guests on the same sail date, for bookings made up to 75 days prior to departure.

How to upgrade your cruise

We all love getting a great deal, an upgrade or a little VIP treatment. Here are some invaluable insider tips for making your holiday even more special

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Book early

“MSC Cruises is keen to reward clients who book early,” says Giles Hawke, Executive Director, MSC. “For 2015 sailings we have rejigged our pricing structure into four distinct sales periods. Bookings made before the end of June this year attract the very best deals – an ‘experience’ upgrade and up to £200 off the published brochure price. We’re also offering some excellent deals on MSC Yacht Club for early bookers. An upgrade from a balcony cabin with Fantastica to an MSC Yacht Club Suite, which includes exclusive areas, butler service, private restaurant and all-inclusive dining and drinks, is available from £650.”

In the rapidly growing river cruise market, planning ahead is essential. Viking River Cruises Managing Director Wendy Atkin-Smith advises, “As a matter of course, our guests book early. River cruising is an early-booking market and so we encourage our guests to plan ahead – offering incentives to do so.”

“If you book early, you can name your cabin, pre-book dining and you’ll be offered extra incentives, such as free onboard spending money,” says Simone Clark from iglu.com. “And with some cruise lines, you can state you’ll accept an automatic upgrade if available.”

Some companies also offer online booking discounts so you can take advantage of add-ons, knowing that you’ll pay less overall.

Top tip

Early booking not only gives you a better choice of stateroom, it may also give you free onboard spend and the potential for a cabin upgrade.