Tag Archives: Norwegian Cruise Line

Norwegian Advises Guests of Check-In Process at Hotel

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Norwegian Advises Guests of Check-In Process at Hotel

Guests boarding the Norwegian Dawn for its Dec. 7, 2025, cruise will complete their check-in processes at a hotel in Tampa.

According to a statement issued by Norwegian Cruise Line, passengers must proceed to the Hilton Tampa Downtown instead of the port on that date.

“Please note that check-in and embarkation arrangements have changed due to updated port availability,” the company said in its letter to booked guests.

“We appreciate your understanding and cooperation as we make these arrangements to ensure a smooth start to your vacation,” Norwegian added.

The company said that guests who arrive early are welcome to check in with NCL staff, drop off luggage, and explore Tampa before boarding.

While check-in is expected to take place between 11:00 a.m. and 5:00 p.m., complimentary transfers to the ship will begin at 6:00 p.m.

According to the statement, no check-in will take place at the cruise terminal, and all guests are required to proceed to the Hilton before boarding.

The company noted that several restaurants are located inside and near the Hilton, which will also provide a free downtown trolley with stops at both the hotel and the cruise port.

Pool and day room passes will be available for purchase at the hotel and other nearby sister properties, NCL added.

In addition to using the company’s complimentary transportation, guests are also welcome to proceed to the cruise terminal independently after checking in.

While the Norwegian Spirit is now scheduled to depart at 9:00 p.m., passengers must proceed to the port before 7:00 p.m.

“We sincerely appreciate your understanding and patience, and although the situation is beyond our control, we recognise the inconvenience it may cause,” Norwegian added.

The Norwegian Dawn is set to offer a seven-night cruise to the Caribbean on Dec. 7, 2025. Sailing round-trip from Tampa, the ship will visit destinations in Mexico, Belize and Honduras.

In addition to one day at sea, the itinerary includes stops in Cozumel, Costa Maya, Roatán and Harvest Caye.

Three additional ships are scheduled to sail from Tampa on Dec. 7, including the Carnival Miracle, the Celebrity Constellation and the Margaritaville at Sea Islander.

Norwegian Changes Escape Itinerary Due to Speed Issue

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Norwegian Changes Escape Itinerary Due to Speed Issue

Norwegian Cruise Line is adjusting the itinerary of the current cruise onboard the Norwegian Escape due to a speed issue affecting the ship’s propulsion.

According to a statement sent to guests, the cruise will drop two of its planned ports of call, adding a visit to a new destination.

“We know how much anticipation and preparation go into creating the perfect getaway, and while we try to maintain the original itinerary as much as possible, occasional adjustments may be necessary to optimise your voyage or accommodate certain circumstances,” Norwegian said.

“Rest assured, these decisions are made thoughtfully and with your experience at the heart of it,” the company added.

After sailing from New York City on Saturday, the Norwegian Escape is currently offering a repositioning cruise to New Orleans.

The 14-night sailing originally included visits to eight destinations across the Southern, Eastern and Western Caribbean.

“Due to a required adjustment that slightly reduces our sailing speed (don’t worry, everything’s smooth and safe onboard), we’ll be swapping San Juan, Puerto Rico, and George Town, Grand Cayman, for an extra day at sea and a stop at the beach-lover’s paradise of Cabo Rojo, Dominican Republic,” Norwegian added.

The company also said it made changes to the timing of port visits, providing guests with “as much time in each destination as possible.”

The adjusted itinerary now features visits to Puerto Plata, Dominican Republic; St. Thomas, U.S. Virgin Islands; Willemstad, Curaçao; Oranjestad, Aruba; Cabo Rojo, Dominican Republic; Falmouth, Jamaica; and Cozumel, Mexico.

Norwegian also said that shore excursions booked through the company for dropped ports of call will be automatically cancelled. Guests will receive a full monetary refund to their onboard accounts.

In destinations that underwent schedule changes, the company is also working to adjust tours to match revised port dates and/or times.

“If we’re unable to make it work, the impacted excursions will be cancelled and a full refund will be automatically credited,” Norwegian stated.

Norwegian to Stop Honouring Drink Packages on Great Stirrup Cay

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Norwegian to Stop Honouring Drink Packages on Great Stirrup Cay

Norwegian Cruise Line has announced that shipboard beverage packages will no longer be honoured for drinks on its private island of Great Stirrup Cay in the Bahamas starting next March.

According to a statement sent to travel agents, the change is part of a major enhancement project for the destination announced earlier this year.

“As we look to transform the on-island experience, we have evaluated our policies and made the decision that shipboard beverage packages will no longer be applicable for drinks on Great Stirrup Cay beginning March 1, 2026,” Norwegian stated.

The company noted that complimentary beverages, including water, iced teas and juices, will continue to be readily available on the island.

For alcoholic beverages, guests will be able to purchase a new beverage package created exclusively for Great Stirrup Cay.

While further details will be released at a later date, the company noted that the change aims to provide guests with “the flexibility to curate how they experience” the destination.

“Norwegian Cruise Line is committed to providing the best vacation experiences, both onboard our ships and at the destinations we visit,” the statement added.

The company noted that Great Stirrup Cay is undergoing a major upgrade with the debut of a new pier, an expansive pool area featuring complimentary lounges, and a splash pad area for children.

In 2026, the destination will also be home to a large waterpark featuring 19 waterslides and a nearly 800-foot dynamic river.

A similar policy was introduced by Carnival Cruise Line earlier this year, which does not honour shipboard beverage packages at its new private destination of Celebration Key.

Instead, guests are asked to buy alcoholic and other beverages on an à la carte basis using either their shipboard cards or their regular credit cards.

In related news, Norwegian recently introduced charges for additional entrees at its main dining rooms, as well as no-show fees for speciality dining reservations.

The company also recently cancelled 55 cruises that were scheduled to take place on board four ships in 2026-27.