Royal Caribbean gets leg up in China with Ctrip deal

By Tom Stieghorst
Celebrity CenturyThe sale of the Celebrity Century to the Chinese travel agency Ctrip opens a second way for Royal Caribbean Cruises Ltd. (RCCL) to develop a passenger business in the world’s most populous country.

Starting next year, the 19-year-old Century will sail for a new venture owned by Ctrip, a Shanghai-based online travel agency (OTA) that also supplies travel products and services.

In a statement, Ctrip said an affiliate will own the Century and that the affiliate will form a joint venture with RCCL to manage the ship’s operations. The companies have a memorandum of understanding to set up the venture “and potentially broaden the relationship,” the statement said.

While RCCL will recognize a $20 million loss on the ship’s disposal, company Chairman Richard Fain nevertheless called the sale “an excellent business opportunity for both Royal Caribbean and Ctrip” that will generate “strong value for both companies’ shareholders.”

RCCL had previously decided to get rid of the Century, the last remaining ship in Celebrity’s Century class. At one point, it appeared bound for a French cruise line owned by RCCL that operates two other former Celebrity ships.

RCCL already is marketing several ships to Chinese passengers, including the Mariner and Voyager of the Seas. It is raising the ante in the Chinese market next year by deploying its newest ship, Quantum of the Seas, for year-round sailings from Shanghai.

Having the Century in China at the same time will offer a lower price point on a smaller ship for the new joint venture, which will take delivery of the ship in April after it completes its scheduled cruises for Celebrity.

Matt Jacob, an analyst with ITG Research in New York, said the sale of the ship into a less-developed market makes sense at this point in its life.

“Royal Caribbean is looking at this deal as allocating its ships in the best possible manner,” Jacobs said. “They believe the Chinese market represents a great opportunity, and this is another way to get exposure to that market.”

As Europe has evolved over the past decade, older tonnage sent there is competing against new ships. But that’s not the case in China.

“There’s an opportunity to take a ship that might not be viewed as competitive in the more saturated markets and position it for the Chinese market where the requirements and desires of that clientele at this stage are not as developed or as stringent,” Jacob said.

RCCL did not disclose the sale price, but one analyst estimated it at $157 million.

If the price was at or above the market for such ships, disposal at a loss could still be a win, Jacob said. “Although they’re taking an accounting loss, this I imagine is the highest-yielding use they have for that ship at this time.”

Ctrip offers RCCL established connections to Chinese consumers. Founded in 1999, it provides hotel reservations, transportation ticketing, packaged tours and corporate travel management in China.

In 2012, Priceline invested $500 million in Ctrip, calling it the “clear leader in online travel in China.” The OTA offers an English-language version of its website to promote U.S. travel to China and is already active in selling cruises to Chinese passengers.

In announcing the acquisition of the Century, Min Fan, vice chairman and president of Ctrip, said, “As the largest cruise agency in China, Ctrip has sent over 120,000 guests to cruise trips so far and acquired more than 10% of market share in China.”

Addressing this deal specifically, he added, “Ctrip will capitalize on our strong brand, large customer base and superior service quality, as well as our partner’s extensive cruise operating experience to generate great value to our customers and shareholders.”

The Ctrip deal resembles one RCCL formed with German travel conglomerate TUI AG in 2009. The two companies formed TUI Cruises after TUI acquired the Celebrity Galaxy, another Century-class ship, to cater to the growing German market under the name Mein Schiff (My Ship).

TUI Cruises later acquired the Celebrity Mercury and this year took delivery of its first newbuild, the 100,000-gross-ton Mein Schiff 3.

RCCL’s deal with Ctrip is in the early stages and hasn’t gone beyond an agreement to jointly manage the Century. An RCCL spokeswoman said the companies are still in discussion about what else their cooperative venture might entail.

Peter Whelpton, a consultant in Gainesville, Fla., and a former RCCL executive, said that in his experience, Chinese companies prefer becoming partners with U.S. businesses rather than selling them services.

Whelpton said he was part of a group that raised money in China to start a cruise line there. “Everything we attempted to do in China, we were told, ‘We’ll be your partner,’” he recalled.

Whelpton added that RCCL is pursuing a familiar model by selling the aging Century to a foreign buyer. “They started the same way with Pullmantur,” he said.

The Century will continue its scheduled sailings through the March 22 itinerary. A final 15-night trip from Dubai to Rome is being changed to a 14-night sailing ending in Singapore. From there, the ship will be renovated and altered for the Chinese market before redeployment later in the year.

Norwegian-Prestige deal raises prospect of UK deployment

Norwegian-Prestige deal raises prospect of UK deployment

Norwegian Cruise Line’s acquisition of Oceania Cruises and Regent Seven Seas Cruises will give it the courage to base a ship in Southampton or Dover, according to Norwegian chief executive Kevin Sheehan.

He said it was too much of a risk to commit so much capacity to the UK market when you have only 13 ships, but with 21 in the combined group, it would definitely be a consideration now.

Sheehan said the deal was financially beneficial but also brought other benefits.

“It helps us withstand economic situations like recessions – the type of customers who travel with Oceania and Regent have a lot of money and that top end of the industry weathered the downturn well.”

It also helps it become more resilient to geographical situations and makes it operationally “smarter”.

But he said “synergies” across the three brands would be created “behind the curtain” initially.

“Certainly for a period of time because we don’t want to do anything stupid, we will continue selling and marketing the three brands individually as it’s worked well and we don’t want to mess that up.

“I don’t want to keep changing strategies like Royal Caribbean has, so we will stay as we are for quite a while,” he said.

But he said sales and marketing teams for each of the three brands would start to share knowledge and best practice.

And commenting on Royal Caribbean chief executive Richard Fain’s recent declaration that he wanted his company to be the best, Sheehan added:

“He can say he wants to be the best, but the report card comes out once a quarter and then we will see who’s best.

“We are bringing together two excellent businesses. Norwegian has gone from being a joke in this industry to the best in class in terms of yields, operational profit and onboard spend. It’s very positive and is only going to become more so.”

Sheehan said the deal had been financed by raising cash, selling some equity and raising money from banks including JP Morgan, Barclays and Deutsche Bank adding that every other bank had fallen over themselves trying to be part of it as “they could see how compelling the transaction was”.

Sheehan said bringing Oceania and Regent parent company Prestige Holdings into the fold had always been on his mind, but talks had never got far.

“I brought it up a couple of times but it never really got going. It was always too complicated or things were happening and getting in the way, like launching ships or taking the company public.

“But then Frank del Rio and I started a romance – we went for dinner and got to where we are now. It’s extremely exciting.”

Sheehan said he was not looking for any further acquisitions in the immediate future.

“We’re a conservative group of guys and girls and our hands will be full for a while. Our focus now is to ensure we have a very successful launch of our new Norwegian ship, Escape, next year and of the new Regent ship in 2016.”

Quantum to use wrist bands instead of key cards

By Tom Stieghorst

Guests on Royal Caribbean International’s Quantum of the Seas will be issued wristbands with radio frequency identification (RFID) chips in place of the standard issue key cards, which will be used for cabin access, payment and other traditional key card functions.

The wristbands can also be used to navigate the ship, said Royal Caribbean Cruises Ltd. Chairman Richard Fain, who hosted a live webcast from the ship’s construction site in Germany to announce the innovation.

The webcast will include a chat with former New York Times technology columnist David Pogue, who now works for Yahoo! Those interested can ask questions via Twitter under the hashtag #QuantumoftheSeas.

It was one of half a dozen technology upgrades on the Quantum that promise to make cruising simpler, easier and more hassle-free, Fain said.

Another eye-catching technology will be a robotic bartender which will tend a new venue, the Bionic Bar. Guests will place orders via tablets and then watch the robotic bartenders mix their cocktails.

Quantum will also use RFID to enable guests to track their baggage in real time after they drop it off before the cruise, and after they deliver it to housekeeping on departing the ship. In addition, guests will be able to generate their boarding documents online and upload a photo ID to get digital boarding credentials that will shorten the check-in process. Fain said the process will go from sidewalk to ship in 10 minutes and eliminate the traditional check-in counter and the associated lines.

Quantum is also scheduled to be the second ship to fully utilize the O3B satellite system for telecommunications access, which is expected to dramatically increase Internet speeds. The extra connectivity will enable the Quantum to offer a live global video gaming suite in its new SeaPlex activities area.

The O3B system has been in testing on the Oasis of the Seas and is expected to be fully deployed first on the Allure of the Seas by October.