Crew Members Go Months Without Shore Leave During Pandemic

Some crew members working back onboard have not stepped a foot ashore for months, according to Cruise Industry News’ research.

Employees of AIDA, Norwegian Cruise Line and Marella Cruises, and other major cruise lines have said on the grounds of anonymity that they have largely not been allowed to leave the cruise ship they’re working on, with one crew member admitting that this left him feeling “pretty depressed.” Some crew interviewed asked not to identify their ships or employers. 

An employee working on the Norwegian Jade said that he and his fellow crew members have been on board for two months with only one shore leave – for vaccination purposes.

“We left the ship escorted with busses to get our vaccinations done where there were military police. Once vaccinations got done, we were escorted back to our bus to go straight back to the ship,” he said.

“Everyone was assigned to a group with a leader and counted before (boarding) the bus and on the bus,” he added.

However, according to him, Norwegian’s no-shore-leave policy will be re-evaluated once the ship cruises with guests for two months.

“Shore leave might be discussed,” he said. “If a crew member is coming to travel, bring a long lens camera because right now it’s about staying healthy while supporting our families.”

A crew member with a major cruise line also said that he was not allowed to go onshore.

“Before the pandemic, crew shore leave was allowed whenever crew member was off duty, with shuttle buses organized more or less every 30 minutes, or you could go on your own,” he explained.

An employee working on a Marella cruise ship for the last two months said that he was lucky to be able to go ashore before shore leave was banned entirely.

“I have been ashore once for 30 mins, which was strictly to buy essentials and come straight back. Shortly after, shore leave was banned entirely by the company because they are restarting operations soon, and they worry that if a crew member brought COVID onboard they wouldn’t be able to have passengers,” he said.

“I’ll be on board for another few months but highly doubt I’ll be able to go ashore again,” he added.

According to him, prior to the pandemic, crew members could go ashore “more or less every day.” Not being able to leave the ship, as well as lack of socialization, is making crew members “pretty depressed,” he said.

However, other crew members were more optimistic.

“Shopping-wise, the cruise lines have brought the necessities onboard to purchase. They also have agreements with Amazon and port agents so that you can still purchase personal items online. Ships need to stay in the guidelines right now in order to keep us up and running,” one crew member said.

Disney Gets Approval for ‘Test Cruise’ with Volunteers

Disney Cruise Line will conduct a test and simulation cruise for the U.S. Centers for Disease Control and Prevention (CDC) with volunteer guests aboard the 2010-built Disney Dream out of Port Canaveral for a two-night cruise.

Disney follows Royal Caribbean International as the second cruise line to get CDC approval for the test cruise option, which will lead to letting a ship operating with non-vaccinated passengers under health and safety protocols. 

For cruise lines opting to require 98 per cent of guests and 95 per cent of the crew to be vaccinated for COVID-19, there is no test cruise requirement and fewer regulations. However, some brands appear to be set to have some ships go through CDC certification to have more non-vaccinated guests to target family travel.

In a letter sent out Thomas Mazloum, President of Disney Signature Experiences announced the news in a letter.

“We now have the green light to conduct our two-night simulation cruise aboard the Disney Dream from June 29 to July 1, sailing from Port Canaveral. The ship will sail with volunteer passengers and test our newly developed health and safety protocols, which have been meticulously tailored to the current public health environment. All of these protocols are essential to cruising responsibly, and Disney Cruise Line couldn’t be more committed to making vacation dreams come true as it prioritizes the wellbeing of all who step aboard our ships,” Mazloum wrote.

“Today, as we move closer to restarting our U.S. cruises, I want to spotlight the tremendous resilience and positivity of the team. Your collaboration and continued enthusiasm throughout the pandemic have been nothing short of amazing, as we’ve researched, drafted, revised and refined our comprehensive roadmap for cruising again. It has been no small feat – and I’m extremely proud of everyone.”

Norwegian CEO Frank Del Rio: ‘Let Us Cruise’

“Just let us cruise, CDC,” said Frank Del Rio, president and CEO of Norwegian Cruise Line Holdings (NCLH), on the company’s Thursday earnings call, expressing his frustration with what he called ridiculous regulations and overreach by the agency.

“But is it not just the CDC (holding the industry back),” Del Rio added. “To be fair, the rest of the world has to open up as well – Europe, Asia and South America.

“How quickly we can return to normal will depend on travel restrictions being lifted and borders being opened.

“There are 50 million people who have not been able to cruise for the last year and a half and now want to cruise. There is pent up demand setting us up for a beautiful scenario to improve pricing.”

Forward bookings and pricing are up compared to 2019 which was a record year, Del Rio said. 

Part of Del Rio’s frustration comes from Norwegian submitting an “ironclad proposal” to the CDC on April 5 and has not yet received an answer, which also puts the mid-July return to service in jeopardy.

Among the impractical and onerous requirements, the CDC has released is that passengers must wear face masks onboard all the time, only lifting the mask to take a bite of food or a sip of a drink, according to Del Rio. He said he was hoping these requirements would not be applicable to fully vaccinated ships.

NCLH will require 100 per cent vaccinations of passengers and crew wherever the ships are sailing and do not plan to participate in the simulated sailing program of the CDC, Del Rio noted.

He said he was outraged that the cruise industry is being treated differently than airlines, casinos, etc. and said that cruise ships will be the safest place on earth.

“We will have 100 per cent vaccinated passengers and crew in addition to our SailSAFE program,” he said.