Cruise Ships Return to Japan Three Years After ‘Diamond Princess’ Kicked Off a Global Pandemic

International cruise ships are returning to Japan, three years after the Diamond Princess became the world’s first luxury ship to face a major Covid outbreak. 

Amadea, operated by Germany-based Phoenix Reisen, is now docked in Tokyo Bay after earlier arriving at a port in Shizuoka prefecture in western Japan, according to shipping data tracked by Bloomberg.

The outbreak on Carnival Corp.’s Diamond Princess, which docked on the country’s shores in February 2020, drew global attention to the risks of infection aboard sea vessels. At one point, the ship had the most cases outside mainland China, where the virus originated. 

A months-long saga eventually ensued after the ship was quarantined off the nation’s shores, with about a fifth of the 3,711 passengers onboard the luxury ship infected and 12 deaths. That crisis also heralded a wider shutdown of the industry during the pandemic. Japanese authorities were criticized by some infectious disease experts for failing to contain the spread of the virus, with people quarantined on the ship without proper ventilation in place. 

Since then, the country has joined other nations around the world in removing pandemic curbs, loosening travel restrictions last October. Meanwhile, major cruise operators like Royal Caribbean have also seen bookings rebound. 

The nation has geared up to welcome back cruise ships, which brought more than 2 million people to Japan in 2019.

In an indication of changed attitudes, there was much fanfare for the crew members and the mostly German passengers on board the Amadea. Local authorities organized a drum performance to entertain guests and rolled out the local mascot, a blue dinosaur called “Shizulla” to greet them. 

As the ship departed to continue its journey to Tokyo, fireworks were set off. “There will be more cruise ships coming in future,” the mascot’s publicity Twitter account said.

Crystal Appoints GMT to Meet Travel Needs

Global Marine Travel LLC (GMT) has entered into an agreement to provide outsourced travel management services to Crystal for their passenger Air/Sea program beginning this March.

GMT, a member of the V.Group Marine Services Division, is one of the few travel agencies with full access to specially negotiated net-fare airline contracts for passengers and crew, as well as a unique range of travel technology options, according to a press release.

Crystal will also use GMT’s itinerary planning services along with air charter options as they plan their future cruise itineraries.

All parties are currently engaged in a technology development project to link Crystal’s reservation system to GMT’s comprehensive travel fulfilment platform. This will allow Crystal to package affordable airline travel with their cruise itineraries for their guests in a seamless transaction through multiple distribution channels.

Tim Davey, founder and managing director of GMT said, “GMT has provided outsourced air/sea services to cruise lines since our inception in 2001. The ability for boutique cruise lines to market airfare with their cruises from day one with little to no start-up costs or additional technology expense is a huge benefit. We’re excited to be engaged by Crystal as they continue to forge their path as a newly independent cruise line.”

“Adding this feature to allow for a smoother booking process for our guests, is something we are thrilled to have,” said Jack Anderson, president of Crystal. “We appreciate the support of the GMT team and look forward to a seamless transition and long-term partnership.”

NCLH Records Record-Breaking Wave Season

Norwegian Cruise Line Holdings (NCLH) has entered 2023 with a record-booked position at a higher price, with each of its three brands experiencing “record-breaking” wave periods.

The Norwegian Cruise Line (NCL), Oceania Cruise and Regent Seven Seas Cruises parent has seen “very strong” demand so far in 2023, according to a recent trading update covering the fourth quarter and full year to 31 December 2022. 

The company entered the year with a cumulative booked position of approximately 62% for 2023, in line with previously outlined expectations and within the firm’s optimal 60% to 65% range, and at higher prices than 2019 at a similar point in time.

Booking volumes have accelerated in recent months buoyed by strong wave season demand, NCLH said, with its brands achieving several booking records in recent months.

As a result, the full-year 2023 cumulative booked position is ahead of 2019 levels inclusive of the company’s 19% increase in capacity.

NCLH expects this positive momentum to continue throughout the year, with occupancy expected to average 100% for the first quarter and is on track to reach “historical levels” for the second quarter.

As of 31 December 2022, the company’s advance ticket sales balance, including the long-term portion, was $2.7 billion, approximately 9% higher than the prior quarter and approximately 30% greater than at year-end 2019.