Sea trials to test Royal Princess’ Seawalk promenade

Sea trials to test Royal Princess’ Seawalk promenade

By Tom Stieghorst
Regal Princess SeawalkMONFALCONE, Italy — The Fincantieri shipyard here will take the Royal Princess to sea for the first time this weekend to test the ship’s systems before its scheduled debut in June in Southampton, England.

One of the areas that will be looked at is the wind protection around the ship’s signature feature, the Seawalk, a semi-elliptical glass-bottomed walkway that will extend over the ocean on a top deck.

Princess Cruises’ engineers have modeled the wind around the walkway in a wind tunnel but won’t know for sure how it performs until the sea trial. The walk is fully screened with glass panels on the exterior, but has waist-high glass panels on its interior-facing side.

“I would be surprised if it’s an issue,” said Stuart Hawkins, vice president of newbuilds for Princess.

On a tour of the unfinished ship for the media, Hawkins credited Fincantieri for executing an idea that was faithful to the rendering that Princess presented to the yard.

“We were surprised that they could make it as free-standing as they did,” he said.

Rai Caluori, Princess’ executive vice president of fleet operations, said the walkway will be shown to finest effect at night, when fiber-optics built into the ceiling and beneath the glass bottomed structure will illuminate the way.

Calouri and his design team detailed a host of new features packed into the ship designed to make it stand apart from previous Princess ships and vessels from competitors.

The Horizon Court buffet restaurant has been expanded to include a total of nearly 1,500 seats, including 150 in an alfresco area facing the main pool deck. Caluori said this will be a big improvement for passengers.

“Buffets on cruise ships tend to be an Achilles heel because of the heavy traffic,” he said.

Princess has eliminated beverage stations in Horizon Court and will have wait staff bring drinks to passengers’ tables.

The adjacent Bistro Lounge will include a 1,200-square-foot pastry kitchen that will turn out everything from breakfast waffles to after-dinner deserts.

Princess’ vice president of hotel operations, Jonathan Wilson, said the cruise line prides itself on its pastries.

“This is not a gimmick,” he said, noting that the kitchen is as large as the homes of some potential passengers. “It’s not just one-of-a-kind to Princess, it’s one-of-a-kind anywhere [at sea],” he said.

Another new dining feature will be Chef’s Table Lumiere, a 12-seat circular private dining area in the middle of the ship’s traditional dining room that will be encircled by a fiber-optic illuminated curtain.

The dining area will feature a table with a six-foot Murano glass sculpture rising through it. When diners arrive, the retracted floor-to-ceiling curtain will move on an automatic track, closing around them and illuminating vertically at the same time, Caluori said.

There are less dramatic chef’s tables in the ship’s other two main dining rooms. On current Princess ships, they are only available on some nights of a cruise, but on Royal Princess they will be used every night, Caluori said.

CLIA seeking ‘better connections’ via YouTube channel

CLIA seeking ‘better connections’ via YouTube channel

By Laura Del Rosso
InsightCLIA unveiled Cruise Industry TV, a YouTube channel with videos aimed at consumers, travel agents and the cruise industry.

The content includes a message from Bob Sharak, CLIA executive vice president, describing CLIA’s certification programs and the value of the designations to sharpen knowledge and the ability for agents to promote expertise to customers.

CLIA agents can share consumer-targeted video on the channel to showcase their expertise as CLIA members. One two-minute video aimed at the general public explains the benefits of using a certified agent, likening booking a cruise without a certified agent to undergoing surgery with an unskilled surgeon.

“Videos are a great, easily shareable way for us to explain the many different areas and unique features of the industry,” said David Peiken, a CLIA public affairs spokesman.LauraDelRosso

“We hope certified travel agents will use Cruise Industry TV to learn about topics ranging from the industry’s certification processes to some of the most popular options for cruisers, which will help create even better connections between the agents and their customers,” he said. “We look forward to the feedback from our incredible base of certified travel agent members to see what they have found most useful and how Cruise Industry TV has allowed them to provide even better service to their customers.”

Other videos offer tips and features to help vacationers book a cruise and an industry section highlights operational practices.

“Cruise Industry TV is the one-stop hub for videos about the industry and its commitments to its passengers, the environment, health and safety, and communities around the world,” Peiken said. “Our goal with Cruise Industry TV is to ensure the latest video content about the industry is easy to find and easy to share, and YouTube is the best platform to do both.”

Cruise Industry TV  is designed to complement CLIA’s other social media, including Duffy’s CEO Blog, Twitter feed and CLIA’s cruise fan Facebook and Twitter pages.

Engine fire leaves Carnival cruise ship powerless

Engine fire leaves Carnival cruise ship powerless

By Phil Davies

Engine fire leaves Carnival cruise ship powerlessCarnival Cruise Lines ship Carnival Triumph was left powerless 150 miles off the coast of the Yucatan Peninsula of Mexico after an engine room fire.

The 3,143 passengers were remaining in the ship’s public areas and open decks. They were being provided with food and refreshments.

The ship’s automatic fire extinguishing systems activated and the blaze was contained to the aft engine room before being extinguished.

No casualties or injuries to guests or crew have been reported, Carnival said.

“The vessel is currently without propulsion and the ship is operating on emergency generator power,” the cruise line said on Sunday night.

All appropriate authorities including the US Coast Guard have been notified

“The ship’s technical crew is continuing to assess the damage and attempting to restore power. In the meantime, a tugboat is being dispatched to the ship’s location in the event it is needed,” a company statement said.

The vessel, with 1,086 crew on board, was on a four-day cruise from Galveston in Texas. The next cruise due to depart on Monday has been cancelled.

Passengers on the ship are being offered a full refund inclusive of gratuities and any transportation expenses.

Passengers on the cancelled sailing are being given the option of cancelling and receiving a full refund or waiting for further information to determine if a shortened, partial voyage may be possible.

In an updated statement Carnival said a tugboat had been called out to tow Carnival Triumph to the nearest port at Progreso in Mexico. It is due to arrive on Wednesday afternoon when passengers will be flown back to the US.

Another Carnival ship, Carnival Elation, was sent to transfer additional food and drink to the powerless vessel.

Carnival said: “We have contacted the designated emergency contacts for all guests presently on board Carnival Triumph.”

The next two voyages of Carnival Triumph, due to depart today (Monday) and February 16 have now been cancelled.

Carnival said: “Guests scheduled to sail on either of those voyages will receive a full refund, reimbursement for non-refundable travel expenses and a 25% discount on a future three to five-day cruise.”