Carnival UK reveals major restructure

Princess Cruises’ UK boss Paul Ludlow is to switch brands and take the helm at P&O Cruises.

The announcement comes as part of a major restructure of the commercial teams for P&O Cruises and Cunard less than a week after the shock announcement that Carnival UK’s chief commercial officer Gerard Tempest was to exit the business after two years.

Ludlow’s new role as senior vice-president of sales and marketing for P&O Cruises will also see him take responsibility for sales support, guest insight and the digital teams of both P&O Cruises and Cunard.

Cunard is now recruiting for the role of senior vice-president of sales and marketing.

As part of the restructure, sales and distribution director Chris Truscott will be leaving the business.

Head of partner sales, Jeremy McKenna, will lead the agency sales team for both brands, reporting directly to Ludlow in the interim period until the new Cunard role is appointed.

P&O Cruises marketing director, Christopher Edgington, will report into Paul Ludlow and Cunard’s Angus Struthers will report into the equivalent for Cunard when appointed.

Carnival UK chief executive, David Noyes, said that bringing sales and marketing together in one role would help Cunard and P&O Cruises create more momentum for the brands.

“I am delighted to appoint Paul to this critical role. Paul’s 15 years of experience within our company makes him an ideal fit to lead the sales and marketing teams for P&O Cruises to ensure sustained growth of the brand.

“Chris Truscott leaves this business in a significantly better position than the one he joined. He should be proud of what he has achieved and the relationships he has built.”

Ludlow said: “Following the launch of Britannia in March, which positioned P&O Cruises at the forefront of the nation’s mind, there has never been a more exciting time for the company.

“The potential for the industry as a whole is vast and I am determined, through giving a seamless, exemplary guest experience, working closely with our travel agent partners, to develop this growth to the maximum for P&O Cruises.”

During his time at Princess Cruises, Ludlow oversaw the creation of an individual sales team and commercial operation for the brand. He led the team which launched Royal Princess, named by the Duchess of Cambridge, and also oversaw the launch of new travel agent tools such as the recently-launched booking portal OneSource.

Princess Cruises is now recruiting for Ludlow’s replacement.

The Future of U.S. Cruises to Cuba

Havana Cuba.
Havana will soon be bustling with U.S. cruise passengers

Although U.S. laws still prohibit leisure travel to Cuba, cruise lines are waiting with plans in hand for the green light. Since last month’s announcement that Fathom, Carnival Corporation’s new social impact brand, was granted a license to sail from the Port of Miami starting next May, the floodgates seem ready to open.

Although Fathom is accepting bookings, negotiations with Cuba are not yet complete, and settling on ports of call remains up in the air. Rates for Cuba cruises, which start at $2,990 per person, are double those for Fathom’s originally announced Dominican Republic sailings, and Cuban fees will be tacked on to the cruise fare.

Meanwhile, Tom Baker, co-owner of Houston-based Cruise Center, has found land tours extremely high-priced in comparison to cruises.

“We’re looking at around $1,000 per day for a destination that is not a luxury experience,” he said. “I’m sure the tour operators are doing wonderful things, but they are still left with mediocre hotels, terrible roads and buses that may or may not maintain air conditioning. So I went to Cuba Cruise, where the highest-priced staterooms run around $3,000 for two people on a weeklong cruise, including shore excursions and an all-inclusive beverage package. You don’t have to take long bus rides, and both food and accommodations are going to be comfortable, at the very least.”

Baker originally booked a people-to-people cruise for himself, then decided to see if a LGBT group he was working with wanted to go as well. Now, he has more than 200 clients sailing on a Jan. 1 cruise, and the number of passengers continues to grow, all with little marketing.

Bonnie Habel, president of Fuller Travel in San Antonio, sees the current requirement for cruise passengers to interact with locals on the ground as another positive selling point.

“A lot of work and thought goes into those excursions, and it’s not just shopping and seeing a historic site,” she pointed out. “And with the cruise, people get a predictable level of food and lodging.”

One of the most intriguing aspects of the Fathom announcement is that president Tara Russell is also tasked with finding social impact cruise opportunities for other brands in Carnival Corporation’s huge fleet.

Habel and others believe they could sell the highest-level accommodations on a luxury ship in Cuba.

“If Carnival is smart, they will put Seabourn Cruise Line in there,” Habel said. “The highest-priced accommodations would fly out the door.”

Cuban-born Frank Del Rio, president and CEO of Norwegian Cruise Line Holdings Ltd., called the Carnival move a “critical first step.”

“Cuba will shine new light on the Caribbean, still the biggest cruise destination in the world,” he said.

According to Del Rio, Cuba has five or six ports with qualities “as different as New York and Texas,” and he believes all three of his brands — Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises — could differentiate themselves enough to more than satisfy the desires of various clienteles.

In addition to Fathom, a group of Florida ferry companies has been approved by the U.S. government to operate service to Cuba, including United Caribbean Lines, run by veteran cruise executive Bruce Nierenberg. His company is working with Haimark Ltd. to put the 210-passenger Saint Laurent into operation as the first small ship operated by a U.S. cruise line to circumnavigate Cuba in more than four decades. The line will offer nine-night roundtrip departures from Miami to Cuba beginning Feb. 20, pending final government approval.

 

Costa Cruises to build world’s largest passenger ships

Costa Cruises is to build two 6,600 passenger ships, making the vessels the largest in the world by capacity.

The Carnival Corporation-owned brand will launch the new ships in 2019 and 2020. The two vessels will be built at the Meyer shipyard in Turku, Finland, and will be the first ships powered by Liquefied Natural Gas (LNG).

The announcement of the new ships for Costa is a significant statement about the brand’s recovery following the Costa Concordia tragedy in 2012.

The Costa new builds will have 600 more passengers than Royal Caribbean’s Oasis class, which will remain the largest cruise ships in the world by size.

Costa’s ship order is part of parent Carnival Corporation’s multibillion dollar contract with two Meyer shipyards in Finland and Germany.

Costa Cruises to build world's largest passenger ships

Carnival’s deal with the shipyards is for a total of nine new ships between 2019 and 2022, including the two newly announced Costa ships.

Michael Thamm, chief executive of the Costa group, said: “These ships will expand the leadership position for the Costa Group, the market leader in all major continental European markets.

“The multibillion dollar contract with Meyer mirrors our strategy to constantly innovate our vacation offers and to deliver an unmatched cruise experience to our guests.”

Neil Palomba, president of Costa Cruises, said: “The two Costa ships are a real innovation for the market, setting new standards for the whole industry: they will be the first green ships powered with LNG and they will offer an extensive number of guest-friendly features.

“The order also confirms that the Costa brand will continue to grow, becoming even stronger and keep on generating a positive economic impact in the main countries where it operates, including Italy.”