Azamara’s Fleet Comes Under V.Ships Leisure’s Ship Management

Azamara’s four-ship luxury fleet is now under the ship management of V.Ships Leisure, which has assumed all technical oversight, crewing and port operations, according to Per Bjornsen, CEO, V.Ships Leisure.

After private equity firm, Sycamore Partners’ acquisition of Azamara from the Royal Caribbean Group earlier this year, the Azamara Onward entered V.Ships’ management following the ship’s acquisition, while the company brought the Quest into management on October 23, the Pursuit on October 28 and the Journey on October 31.

Detailed Way

“We’ve been through the plan in the most detailed way to ensure there is no change to the guest experience. That has been the core,” said Bjornsen, noting that while it is rare to decouple brands from a major cruise group, V.Ships has done it several times.

Taking over four sister ships, the crew will stay the same, but be managed by V.Ships, while other new systems have been put in place.

“We are moving toward more data-driven management for planned maintenance, for example,” Bjornsen told Cruise Industry News. “The data is being migrated to our platform, ShipSure, which is the digital platform in the centre of everything we do. There has been detailed planning with Azamara, Royal Caribbean Group and our team to make this smooth.”

“There has been thorough planning of crewing, the procurement hand over and customization of the safety management system – making sure there are no gaps compared to the service which was provided previously. However, we see this as a greenfield opportunity to do things smarter.”

Four Ships

“When you have the opportunity to have four sister ships, it’s quite interesting what you can do, comparing the fleet, how you operate and sharing best practices. There is a tremendous amount of data and if you use it cleverly you can move towards predictive maintenance,” Bjornsen explained.

Moving to V.Ships, Azamara has access to a global network of offices, purchasing power and redundancy of resources.

“It’s important that we share the same culture,” Bjornsen said of Azamara’s and Sycamore’s relationship with V.Ships. “Safety is the number one priority and we are going into this with a long-term horizon working together as partners.”

Crew Members Go Months Without Shore Leave During Pandemic

Some crew members working back onboard have not stepped a foot ashore for months, according to Cruise Industry News’ research.

Employees of AIDA, Norwegian Cruise Line and Marella Cruises, and other major cruise lines have said on the grounds of anonymity that they have largely not been allowed to leave the cruise ship they’re working on, with one crew member admitting that this left him feeling “pretty depressed.” Some crew interviewed asked not to identify their ships or employers. 

An employee working on the Norwegian Jade said that he and his fellow crew members have been on board for two months with only one shore leave – for vaccination purposes.

“We left the ship escorted with busses to get our vaccinations done where there were military police. Once vaccinations got done, we were escorted back to our bus to go straight back to the ship,” he said.

“Everyone was assigned to a group with a leader and counted before (boarding) the bus and on the bus,” he added.

However, according to him, Norwegian’s no-shore-leave policy will be re-evaluated once the ship cruises with guests for two months.

“Shore leave might be discussed,” he said. “If a crew member is coming to travel, bring a long lens camera because right now it’s about staying healthy while supporting our families.”

A crew member with a major cruise line also said that he was not allowed to go onshore.

“Before the pandemic, crew shore leave was allowed whenever crew member was off duty, with shuttle buses organized more or less every 30 minutes, or you could go on your own,” he explained.

An employee working on a Marella cruise ship for the last two months said that he was lucky to be able to go ashore before shore leave was banned entirely.

“I have been ashore once for 30 mins, which was strictly to buy essentials and come straight back. Shortly after, shore leave was banned entirely by the company because they are restarting operations soon, and they worry that if a crew member brought COVID onboard they wouldn’t be able to have passengers,” he said.

“I’ll be on board for another few months but highly doubt I’ll be able to go ashore again,” he added.

According to him, prior to the pandemic, crew members could go ashore “more or less every day.” Not being able to leave the ship, as well as lack of socialization, is making crew members “pretty depressed,” he said.

However, other crew members were more optimistic.

“Shopping-wise, the cruise lines have brought the necessities onboard to purchase. They also have agreements with Amazon and port agents so that you can still purchase personal items online. Ships need to stay in the guidelines right now in order to keep us up and running,” one crew member said.

New MSC Ships As Green As Possible

A wide range of technologies will be on display on MSC Cruises’ pair of 2021 newbuilds, the Seashore and Virtuosa.

According to Linden Coppell, director of sustainability, both ships will have hybrid exhaust gas cleaning systems, selective catalytic reduction and shore power capability

Potable water will be generated aboard through reverse osmosis, and wastewater will be treated via the latest advanced technology.

“For every new class of ship, we really work on the energy and fuel efficiency piece,” she told Cruise Industry News, “making sure each new ship is as efficient as it can be.”

That means not only new systems but big data.

“For the Virtuosa, we are looking at how the Grandiosa is operating now and the results,” Coppell said. “We collect a lot of data from the ships and analyze it, and work with the shipyard.”

The company expects the Virtuosa to be more efficient than her sister vessel, the 2019-built Grandiosa.

“We are looking at internal (items), like the HVAC systems,” Coppell explained. “These are the big technology pieces, but then there is a lot of fine-tuning, adjusting and reporting back to the captain and his team.”

With the 5,200-guest World Europa debuting in 2022 and featuring not only LNG-fueled engines but also a fuel cell, MSC will underscore its leadership position in green cruising.

The World Europa will be MSC’s first ship powered by LNG and part of a series of five LNG-powered newbuilds.

The World Europa also features the first solid oxide fuel cell aboard a cruise ship, where LNG will help create heat and thus electricity for the hotel load through the fuel cell. The fuel cell is expected to be scaled over time from its initial 50KW output.