Enhanced Pride of America Sails in Hawaii

Enhanced Pride of America Sails in Hawaii

September 30, 2013New suites, single staterooms addedBy: Marilyn Green

Cruise
Guests will experience new suites on the Pride of America // © 2013 Norwegian Cruise Line

Guests will experience new suites on the Pride of America // © 2013 Norwegian Cruise Line

The 2,124-passenger Pride of America, Norwegian Cruise Line’s dedicated Hawaii ship, is now sailing with extensive enhancements. Pride of America recently completed a $30 million refurbishment that includes new suites, studios for single travellers and inside staterooms.

The 24 new suites on Deck 13 have premium custom furnishings, fabrics, carpets and elegant bathrooms. Two are 566-square-foot Owner’s Suites that sleep up to four people, with a spacious bedroom, a separate living room, 1,200-square-foot balconies and bathrooms featuring custom mosaic tiles. The others are Penthouse Suites, including two Deluxe Penthouse Suites with Large Balcony, ranging from 363 to 459 square feet and sleeping up to six guests. There are connecting doors to the Owner’s Suites that allow a party of up to 10 passengers to be accommodated together. Suite guests have dedicated butlers and concierge, Tranquility mattresses, Lavazza espresso makers, Elemis bath products and private dining for breakfast and lunch.

Four 100-square-foot studio staterooms, introduced on Norwegian Epic, have been added, but there is no common lounge for them.  Four inside staterooms also were added to Deck 13.

“Pride of America offers a unique and extraordinary vacation to four of Hawaii’s most popular islands, and these new suites elevate the guest experience on this one-of-a-kind vessel to a whole new level,” said Kevin Sheehan, Norwegian CEO.

Flat screen televisions were placed in all accommodations during the refurbishment and the fitness center was upgraded; Wi-Fi access is now available throughout the ship and carpeting was replaced.

A new Brazilian-style steakhouse, Moderno Churrascaria ($20 fee), was added to the restaurants onboard, and Lazy J’s has been made into a signature Cagney’s Steakhouse.

Pride of America is the only U.S.-flagged large cruise ship sailing a seven-day Hawaii itinerary departing from Honolulu every Saturday. Ports of call include an overnight in Kahului, Maui; Hilo and Kona, Hawaii; an overnight in Nawiliwili, Kauai; and an afternoon cruise past the Napali Coast.

Lines roll out incentives for National Cruise Vacation Week

Lines roll out incentives for National Cruise Vacation Week

By Tom Stieghorst

Travel agents have a flood of special cruise offers to entice customers this week, the third annual National Cruise Vacation Week.

Organized by CLIA, the week generated some $55 million in cruise sales and $7 million in commissions for agents when it was launched two years ago.

This year’s National Cruise Vacation Week may benefit from a marketing tailwind created by Carnival Cruise Lines’ unusual $25 million fall advertising campaign that should raise awareness of cruising generally.

Cruise lines have minted scores of promotions for the week, offering reduced deposits, coupon books for onboard spending, free cabin upgrades and extra-low prices on select sailings.

Agent groups have jumped aboard with additional offers exclusive to their networks.

Cruise Planners, for example, has a $50 onboard credit for select Norwegian Cruise Line sailings, in addition to the cruise line’s more broadly available offers, such as a $250 credit and reduced deposit for summer 2014 cruises.

Many agents offer the specials by putting together a mini-website with the National Cruise Vacation template, which provides space for up to four cruise line promotions.

Or they can organize special events that draw people into their agency or other locations for more personal networking.

Rich Skinner, a Seattle-area Cruise Holidays franchisee, is holding an open house on Oct. 23 from 6 p.m. to 8 p.m. that will also serve as a wine tasting. Four or five wines will each carry the name of a different cruise line.

“Because we’re sitting out here in the middle of Washington wine country, it makes sense to do that,” Skinner said.

During the business part of the get-together, Skinner will highlight trends for 2014, including river cruise growth, new ocean-going ships and new itineraries. Skinner said he does eight to 10 in-store events a year at his agency, Cruise Holidays of Woodinville.

“That’s one of my most effective marketing tools,” he said.

The fall CLIA event has grown from a single night to a week in the past few years, and some agents and cruise lines extend their specials beyond that. Cruise Planners is taking the whole month of October to promote various specials.

The network expects to take in nearly $20 million in revenue for October, up 69% from two years ago, spokeswoman Caitlin Murphy said.

“We encourage our 800-plus franchise travel advisers to host ‘cruise nights’ or virtual, online events during this campaign, and we support our agents with digital, Web and traditional marketing tools with this year’s ‘Taste of Travel’ theme,” Murphy said.

This year, Cruise Planners is also offering something extra to pull customers into National Cruise Vacation Week. They can enter a drawing to win $1,000 for each cruise they book in October. Murphy said the incentive has no cost to the travel agent.

“Many of our travel advisers appreciate this perk, as the value doesn’t take away from their commissions,” she said.

Miami Dolphins cheerleaders to christen Norwegian Getaway

Miami Dolphins cheerleaders to christen Norwegian Getaway

By Tom Stieghorst
MiamiDolphinCheerleaders-NCLSouth Florida’s version of the Rockettes? That would be the Miami Dolphins cheerleading squad.

Norwegian Cruise Line announced that the cheerleaders for the NFL franchise will be godmothers of the Norwegian Getaway when the ship debuts in February.

Getaway is designed to sail year-round from Miami and be iconic of all things from South Florida. It has Latin restaurants, and a Miami artist designed the hull art.

As part of the package, Norwegian becomes the official cruise line of the Miami Dolphins and Sun Life Stadium, where the football team plays home games.

Previously, Norwegian picked Radio City Music Hall troupe The Rockettes to be godmothers of the New York-themed Norwegian Breakaway, which debuted earlier this year.