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Royal Caribbean Cancels Cruises Onboard Radiance of the Seas

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Royal Caribbean International is cancelling a second sailing onboard the Radiance of the Seas.

Facing propulsion problems, the 2001-built vessel remained docked in Seward since Sep. 1 and is no longer going to sail as scheduled on Sep. 8.

“As you may know, Radiance of the Seas’ propulsion system experienced a technical issue. Our crew started working on restoring the system immediately and we deployed the best experts,” Royal Caribbean said in a statement sent to booked guests.

“Despite our efforts, we were unable to complete the needed repairs to make it in time to Vancouver. As a result, we’ll be cancelling our Radiance of the Seas September 8th, 2023 sailing,” the company added.

Spending the summer in Alaska, the 2,000-guest vessel was scheduled to offer a seven-night cruise on that date.

Sailing from Vancouver to Seward, the open-jaw itinerary included visits to Juneau, Sitka, Skagway and Icy Strait Point, in addition to scenic cruising at the Hubbard Glacier.

“We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news,” Royal Caribbean said.

Affected passengers will receive a full refund of the fare paid for the cruise, in addition to a 100 per cent Future Cruise Credit (FCC) to be used towards a future sailing departing within one year.

The reimbursement will be processed within 14 business days, Royal Caribbean said and will include taxes and fees, pre-paid packages and gratuities, amenities, shore excursions and any flights purchased through the company.

Royal Caribbean will also reimburse guests for non-refundable pre-purchased travel fees incurred, including flight, hotel, train ticket or rental car. The company is set to cover up to $250 per guest for domestic changes or up to $500 per guest for international changes.

Citing propulsion problems, Royal Caribbean had already cancelled the Sep. 1 sailing onboard the Radiance of the Seas.

Royal Caribbean Offering Unique Mix of Cruises From Singapore

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Royal Caribbean International is highlighting its upcoming sailings from Singapore, which offer a unique mix of itineraries.

The homeporting program from Singapore includes several destinations in Southeast Asia, the company said, such as Thailand, Vietnam, Japan, China and Malaysia.

12 Nights, Four Countries and Seven Cities

On September 19, 2023, the Spectrum of the Seas is offering a 12-night cruise to Japan. Sailing from Singapore to Tokyo, the one-way cruise was designed for “adventurers at heart,” Royal Caribbean said, and allows passengers to experience the sights, sounds and cultures of Asia.

The itinerary features stops at a total of four countries and seven cities: Nha Trang, in Vietnam; Hong Kong, in China; and Nagasaki, Kumamoto and Kagoshima, in Japan.

Three-Night Getaway

The Spectrum of the Seas offers short getaways as well, including a three-night cruise to Penang, in Malaysia, on November 6, 2023.

The short sailing offers the “perfect opportunity to unwind, recharge, and bond,” Royal Caribbean said.

New Year, New Travel Destinations

Royal Caribbean is also offering a couple of nine-night cruises to Thailand and Vietnam in early 2024. According to the company, these itineraries allow guests to “explore a myriad of cultures, historical sites, and street food, starting the new year with new horizons.”

Departing on January 2 and February 17, the cruises sail roundtrip from Singapore and feature visits to different destinations, including Nha Trang, Ho Chi Minh City and Bangkok.

Discover Shanghai’s Magic and Majesty

Passengers can also sail from Singapore to Shanghai with this special eight-night repositioning cruise scheduled for April 18, 2024.

The itinerary also features visits to Nha Trang, Vietnam, and Hong Kong.

For those seeking to deepen their exploration of China, the company suggests different land tours as well, including a scenic train ride to Beijing.

Anthem of the Seas Arrives in November 2024

Replacing the Spectrum of the Seas, the Anthem of the Seas is set to arrive in Singapore in November 2024.

Set to debut in the region, the Quantum-class vessel offers a series of Royal Caribbean signature features, as well as a new Olivier Award-winning musical, We Will Rock You.

Taking guests to various destinations in Southeast Asia, the ship’s program includes sailing to Penang, in Malaysia, and Phuket, in Thailand, on January 27 and February 4, 2025.

Royal Caribbean and Norwegian: Differing Strategies on Caribbean Cruises

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Royal Caribbean International and Norwegian Cruise Line are taking different business approaches when it comes to Caribbean deployment.

Caribbean itineraries will make up roughly 65 per cent of Royal Caribbean’s deployment this year, compared to approximately 33 per cent for Norwegian Cruise Line, according to the 2023 Cruise Industry News Annual Report.

Next year those numbers should climb for Royal Caribbean, which will put the Icon of the Seas in the year-round Caribbean market, sailing week-long cruises from Miami in January. That will be followed by the Utopia of the Seas, which will sail short voyages year-round from Port Canaveral, with the Miami-based cruise line betting big on the Caribbean cruise market, including the short cruise business.

“Utopia will be the first Oasis-class ship that will be entirely focused on short cruises in the Caribbean, supporting our strategy of competing with land-based vacation alternatives and driving new-to-cruise customers into our vacation ecosystem as we seek to close the value gap,” said Jason Liberty, president and CEO of Royal Caribbean Group, on the company’s second-quarter earnings call in July.

Norwegian Cruise Line has taken the opposite approach.

Norwegian’s short cruise portfolio, which account for 25 per cent of its deployment in 2019, will make up just seven per cent of cruises in 2023, according to the company’s second-quarter earnings presentation.

It also means Caribbean deployment is down some nine per cent this year when compared to 2023.

“We strategically shifted our deployment to longer, more immersive itineraries at the Norwegian Cruise Line brand and increased our concentration of premium destinations while reducing our Caribbean deployment,” said Harry Sommer, president and CEO of Norwegian Cruise Line Holdings, speaking on the company’s second-quarter earnings call.

“This was designed to attract a higher quality guest and maximize our competitive position.”

CFO Mark Kempa noted: “This is really about yield and EBITDA where we believe being in more premium itineraries that are booked further in advance, giving us a much longer booking curve and a more stable and predictable demand profile, which allows us to manage demand, manage our marketing a little bit more effectively and not rely so much on close-in, unstable and unpredictable demand is really key to our success.”