Carnival introduces Internet plans based on type of usage

Carnival Cruise Line is testing a new method of delivering Internet service to guests, giving them a choice of three packages based on their online activities instead of charging guests for minutes used.

Carnival is piloting the new Internet packages on three ships: the Freedom, Sunshine and Breeze.

The least expensive option is the social media package, which enables guests to use Facebook, Twitter, Instagram, LinkedIn, Snapchat and Pinterest for a flat fee of $5 per day or $25 per voyage during the initial testing period.

Those who want to check email and surf the Web can upgrade to a value package for $16 per day or $60 per cruise.

A premium package provides “the fastest available connection speed,” said Carnival, and is for heavy Internet usage. Those who want to use the Skype video calling application must buy the premium package. It costs $25 per day or $99 per cruise.

Guests do not have to log on or off while their plan lasts.

On Carnival’s other ships, the cruise line charges $29 for 45 minutes, $59 for 120 minutes, $89 for 240 minutes and $159 for 480 minutes.

Also, the cruise line is piloting a free smartphone app on the Carnival Breeze. The app provides a searchable deck plan, information about restaurants, the guest’s Sail & Sign account balance, itinerary details and a schedule of shipboard events.

A chat feature that costs $5 for the entire cruise enables guests to exchange messages with traveling companions.

The mobile app and new Internet packages will roll out to additional ships following successful completion of pilot programs, Carnival said.

10 cruise highlights of 2014

Carnival says it set single-month booking record

By Tom Stieghorst

Carnival Cruise Lines said it booked 17% more reservations in January than in the same month in 2013, setting a new single-month record for bookings.

More than 565,000 people reserved space on a Carnival cruise in January, the line The Carnival.com website attracted 13 million visits, another all-time high.

Carnival said the increase was achieved without addition of a new ship over the 12-month period.

President Gerry Cahill attributed the upturn to the line’s “Moments that Matter” ad campaign which began in the fall, attractive promotions, product enhancements and recognition of Carnival’s value by consumers.

“We are seeing heavy sales growth in all channels, particularly via our travel agent partners, and we would like to express our tremendous appreciation for their support,” Cahill said.

Cahill said Carnival has continued to roll out its $500 million Fun Ship 2.0 product-enhancement program across the fleet, which includes dining, bar and entertainment upgrades.

In 2014, a total of 11 Carnival ships will feature major Fun Ship 2.0 enhancements.