Tag Archives: cancellation

Celebrity Millennium’s remaining 2013 Alaska cruises canceled

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Celebrity Millennium’s remaining 2013 Alaska cruises canceled

By Tom Stieghorst
Celebrity Cruises called a premature end to the Alaska season for the Celebrity Millennium, canceling the ship’s remaining four cruises on its schedule.

Celebrity acted after mechanical problems with the ship’s propulsion units kept it in port for at least part of the last two cruises between Vancouver and Seward, Alaska.

The canceled cruises, in addition to the current one, were scheduled to depart Aug. 23, Aug. 30, Sept. 6 and Sept. 13. Celebrity is in the process of contacting passengers on those cruises and rebooking or refunding them.

Affected passengers are being offered a full refund and a 25% future cruise credit.

The next scheduled sailing of Millennium will be a Panama Canal transit cruise from San Diego to Fort Lauderdale on Sept. 22.

Millennium carries 2,038 passengers at double occupancy.

Sun Princess cancels first sailing following £30m revamp

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Sun Princess cancels first sailing following £30m revamp

By Hollie-Rae Merrick

Sun Princess cancels first sailing following £30m revampThe first sailing following Sun Princess’s stint in drydock has been cancelled following a switchboard malfunction.

Sun Princess was due to embark on a 14-night Asia cruise ending in Fremantle, Australia, but Princess Cruises has cancelled the sailing following a malfunction in the ship’s switchboard. About 2,000 passengers were due to sail on the ship.

The cruise line said the issue resulted in limited onboard power, which hindered its ability to run hotel operations.

A statement from the line said: “Regretfully, we’ve made the decision to cancel the cruise scheduled to depart today in order to make the necessary repairs.

“The ship will resume service on September 3.

“We’re providing all passengers a full refund and a 100% future cruise credit. Additionally, we’re covering the costs for all return flights home and incidentals. A special team has been sent to Singapore to assist passengers.”

Sun Princess has been in drydock for two weeks, were it gained a new atrium with an International Cafe, a new sushi and seafood venue, an updated Horizon Court buffet and a refreshed Lotus Spa.

The next Sun Princess sailing is scheduled to depart Fremantle on September 3 for a 12-day Asia cruise ending in Singapore on September 15.

Carnival CEO Steps Down and Carnivals Recovery Period.

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Arison steps down as CEO of Carnival Corp.; remains chairman

By Tom Stieghorst
Arnold Donald will take over from Micky Arison as CEO of Carnival Corp.Micky Arison will give up the job as CEO of Carnival Corp., but remain chairman of the cruise company his father founded 40 years ago.

Carnival said Arnold Donald, a board member for the past 12 years, will become CEO effective July 3.

“I have been discussing this with the board for sometime now and feel the timing is right to align our company with corporate governance best practices and turn over the reins after 34 years as CEO,” Arison said. “Arnold is an exceptional professional with extensive experience in organizational leadership who will bring a fresh perspective to the company.”

Arnold has been an senior executive at Monsanto Corp., and founded and led Merisant, a company whose products include tabletop sweetener brands Equal and Canderel.

He also is former president and CEO of the Executive Leadership Council, a professional network and leadership forum for African-American executives of Fortune 500 companies.

Carnival Corp.’s Frank talks recovery period for Carnival brand

By Tom Stieghorst
Howard FrankA full recovery at the Carnival Cruise Lines (CCL) brand will take two to three years, Carnival Corp. Vice Chairman Howard Frank said in a call with Wall Street analysts.

In discussing Q2 results, Frank presented an analysis of yields both including CCL and excluding CCL, the way Carnival had previously done for Costa Cruises after the Costa Concordia accident. In answering a later question, however, Frank said the two were different situations and markets.

He said the two- to three-year full recovery period was based on consultants who looked at two negative events outside the cruise industry as models. “Their view is that although we’re a very different industry, it’s likely we will follow the same pattern.”

The impact of the Carnival Triumph and subsequent incidents tied to CCL ships will reduce Carnival Corp.’s 2013 results by about $388 million, Frank said, including $124 million for canceled sailings, $210 million in lower revenue yields, and about $54 million in vessel enhancements and extra marketing.

Frank said the extra marketing would come in three areas: funds directed at travel agents, including cooperative advertising; social media; and possibly more TV ads. In the fall, Carnival will look at marketing for particular brands, he said.

Frank explicitly thanked travel agents during the call. “Many of our travel agent partners have been very supportive during this challenging period, and for that we are very grateful,” he said.